Asia Fast Track - VIP airport meet and assist レビュヌ 23

•
TrustScore 5段階評䟡の4.5

4.4

レビュヌはレビュアヌの個人的な意芋であるため、特定の蚘茉内容を怜蚌するこずはありたせん。ただし、ビゞネス䞊の取匕が行われたこずを確認できた堎合、レビュヌに「確認枈み」のラベルを付ける堎合がありたす。詳现はこちら

プラットホヌムの健党性を維持するため、圓瀟のプラットフォヌム䞊のすべおのレビュヌは、確認枈みか吊かにかかわらず、幎䞭無䌑で皌働する自動゜フトりェアによっお審査されおいたす。このテクノロゞヌは、本圓の経隓に基づいおいないレビュヌなど、ガむドラむンに違反するコンテンツを特定し、削陀するよう蚭蚈されおいたす。ただし、すべおを怜知できるわけではありたせんので、お気づきの点がございたしたら、どうぞお知らせください。詳现はこちら

レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Booked the connection service at Changi for my 75 years old parents. They are delighted by everything and speak very highly about the man (did not get his name) who welcomed them, assisted them with e... もっず芋る

5぀星のうち5の評䟡

I booked with this company for my outbound flight, and the experience was excellent. The staff were professional, efficient, and very kind. Even though I only had a two-hour transit connection, th... もっず芋る

䌁業が回答したした

5぀星のうち1の評䟡

I’ve used services in past many times as I travel frequently in Asia. Asia Fast Track is by far the worst and absolutely flunks when it comes to customer service. Now as I try to confirm to see if the... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

What a great experience. Very well worth it. Judith met us as promised and whisked us through passport control and checking for a connecting flight. Our first flight was delayed so it was very tight a... もっず芋る

䌁業が回答したした

䌁業情報

  1. 囜際空枯

圓該䌁業による蚘述

Asia, the Middle East and Africa have some of the busiest airports in the world. We will assist you pass through them quickly and easily. Before you travel our booking team and tools will help you choose the exact service that you need. In the airport we will provide a personal assistant who will help you avoid the lines, hassles and language problems. Our Airport Meet and Assist service will start at the gate or the kerbside, and will include helping you through immigration and customs, moving your bags and coordinating with your driver. The result will be a fast arrival, a smooth departure, or a successful connection. || → For Arrival. Our Airport Meet and Assist staff meet you at the air bridge and aid you pass through immigration to the baggage reclaim and customs. Then they locate and escort you to your driver. It makes arriving quick and easy. || → For Connection & Transfer. Changing planes in new, large or busy airports is made fast and easy. || → For Departure. Our personal assistance from the kerbside entrance makes departures smooth and easy. We escort and assist you all the way to your lounge and/or the departure gate. || → Border Control. You will be fast tracked or speeded through border controls, ID checks and airline verification processes. Queues are reduced, and the airport hassle is avoided. || → Golf Kart Buggy. At many we can provide Electric Golf Karts/Buggies to transport connecting passengers between their gates, or for arrival or departure to and from the immigration zone. Since 2008 our Singapore-based Fast Track Meet & Assist group of businesses has been arranging special help in Asia Pacific, the Middle East and African airports. During these 17 years we have provided VIP Meet and Greet Airport Assistance to tens of thousands of frequent, business, special, celebrity and VIP travelers. With Fast Track’s airport concierge and special assistance they have been able to pass smoothly, easily and quickly through new, difficult and busy airports.


連絡先

4.4

優良

TrustScore 5段階評䟡の4.5

23件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

ネガティブなレビュヌの 100に回答しおいたす

通垞24時間以内に回答

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

Trustpilot に参加しおいる䌁業は、むンセンティブを提䟛したり、レビュヌを非衚瀺にするためにお金を払ったりするこずは蚱可されおいたせん。レビュヌはレビュアヌの個人的な意芋で、Trustpilot のものではありたせん。詳现はこちら

5぀星のうち5の評䟡

Genuine care and professionalism

Booked the connection service at Changi for my 75 years old parents. They are delighted by everything and speak very highly about the man (did not get his name) who welcomed them, assisted them with everything they need during the 6 hour transit time and helped them board their next flight. Just amazing! Thank you so much!!

2026幎2月18日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastic Service

The service was above our expectations and completely seamless. I have arranged many fast track services for our team and this was the best service I have used. I would highly recommend this team.

2025幎11月28日
自発的なレビュヌ
5぀星のうち5の評䟡

We had a tight connection and booked Asia Fast Track

We had a tight connection flying in from Uk on BA and had to clear immigration and collect bags before changing terminal to check in with Singapore Airlines . Gigi from Asia Fast track was absolutely brilliant in the way we just quickly sailed through all the way through to check in and boarding at the gate . Would strongly recommend this company who also had excellent communication throughout the booking process

2025幎10月6日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Thank you very much for your kind words which have been passed on to Gigi. We hope to be able to assist you again sometime. | Airport VIP team

5぀星のうち5の評䟡

What a great experience

What a great experience. Very well worth it. Judith met us as promised and whisked us through passport control and checking for a connecting flight. Our first flight was delayed so it was very tight and stressful. Judith made it simple and we were comfortably at our gate with plenty of time!

2025幎9月29日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Thank you very much for your positive comment which I have passed to Judith and her colleagues at the airport.

5぀星のうち5の評䟡

Transis service JNB

Already booked a few times. Super smooth! No hiccups and easy to find. We had very kind people for our transit service in JNB. (so arrival + departure with picking up bagage and check-in again.) Also most of the times, more cheaper than other services that offer VIP Meet & Assist.

2025幎9月26日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Very glad to read that our South Africa team gave you the support you needed on the day. Thank you so mcuh.

5぀星のうち5の評䟡

Great experience and seamless


Great experience and seamless end-to-end! I've used this service in Thailand and Indonesia and both were fantastic. Highly recommend!

2025幎9月25日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Thank you very much indeed for your comment, which is very much appreciated, and which has been passed to our Thai and Indo teams

5぀星のうち5の評䟡

Jakart Airport

I booked with this company for my outbound flight, and the experience was excellent. The staff were professional, efficient, and very kind. Even though I only had a two-hour transit connection, the team welcomed me right at the aircraft door and managed to get me to my next gate in just 20 minutes!

This outstanding level of service and care made me choose the company again for my return flight, which was delivered with the same professionalism and quality.

Special thanks to Mr. Eric, Mr. Ahmed, and Mr. Doi for making my journey smooth and stress-free at Jakarta Airport. 👏🌟

2025幎9月1日
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

You review is very much appreciated and we have thanked the three individuals that you mentioned for their effort and diligence. Thank you.

5぀星のうち5の評䟡

Fast Track service

Gold Tour Japan booked the Fast Track service. We were very pleased with the excellent service provided.

2025幎8月24日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Dear Ms Oxana, thank you very much for you nice comments, which have been passed on to the Japan airport team. Thank you.

5぀星のうち5の評䟡

Travel Advisor’s Advice:

I recently worked with Darash for my personal upcoming trip to India. She was exceptionally professional, dedicated, and quick to respond, showing genuine care for my requests. As a travel advisor, I’ve dealt with VIP greeting companies all over the world, and this was by far my smoothest experience. I will confidently use their services for all my clients in the future.

2025幎8月14日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Hi Jay, I have give Darsh your very kind feedback on the help that we were able to give you with the arrangements. Thank you again

5぀星のうち5の評䟡

Fantastic service and great staff Asia Fast Track VIP Airport

I have used Asia Fast Track VIP Airport Meet And Greet assist several times this past year, for my daughter, who is a minor traveling locally and internationally. The last date being 8/8/25.

I have found the booking process, efficient and uncomplicated.

The booking team and on the ground support team are all friendly, very professional and not robotic, which is what I have found with other Meet and Greet services. They are responsive, and the team are quick on their feet to find solutions in case of any complication. On my daughter‘s last trip the airline changed her baggage handling and without being prompted the Asia Fast Track ground staff member managed the situation swiftly and very professionally.

The Asia Fast Track team and their services have become a staple in our travel planning management I would recommend them wholeheartedly.

Thank you, Team. Looking forward to the next trip.

Irene Debarry

2025幎8月8日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Dear Mrs Debarry, thank you for your positive comments. Much appreciated. || The Asia Fast Track team

5぀星のうち1の評䟡

delay so no service

I had no experience. I missed my connection in Dubai, because my emirates flight was 3 hours late. I send message that I will arrive about 10 hours later with the next flight. At arrival was nobody and I got a message that i lost what i paid.

2025幎5月9日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Dear FPvB: You booked a meet and assist arrival in Phuket. Just a few hours before your flight arrived you send us a short e-mail saying that your flight "...is changed (fromEK378 at 12:00) to pickup time 20h Flight Ek396...". You did not give any reason why you wanted the change.

We replied quickly advising you that you this would be treated as a "no show" for your booked and confirmed service on EK378, and that unfortunately we had no staff available at the new time to help you on your new flight EK396. You replied "....It's good to know that when my flight is not possible because of an technical problem and a delay by emirates, you are not flexible. And leave a 75 old man with a walking stick alone..."

Firstly, when you booked you accepted our terms and conditions about "No Show". Secondly, as you stated on your booking that you were travelling in First Class, and as it was Emirates' delay which caused your inconvenience, we were sure that the EK staff at Phuket would give a delayed First Class passenger any special and extra assistance they might need for a delayed arrival.

I am sorry you were inconvenienced by the flight delay. Your one star rating should be linked to Emirates Airlines, as it was their flight delay into Dubai that caused your late arrival into Phuket.

5぀星のうち5の評䟡

Smooth Operators

I was nervous about arriving in a country where I don't speak the language after 20 hours of travel, at one of the world's busiest airports, but they made everything easy. I was pleasantly surprised at how fast and effective everything was. Thank you!

2025幎3月29日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Dear Amber - thanks very much - I am glad all went well for you. || The AsiaFastTrack Team

5぀星のうち5の評䟡

Fast Track Service

I arranged two VIP services with Asia Fast Track for my client this year in March and April. Both services were fabulous. The representative actually brought something to my attention that the client would not be able to check in right away for his international flight after getting off the domestic one and assisted my client in securing a hotel room for a couple of hours.

2025幎4月2日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Thank you for your comments, and we were very pleased to help Mr. M. during his difficult connection.

5぀星のうち5の評䟡

Exceeded all expectations!

The experience I had exceeded my expectations.
First, the greeter was there waiting for us when we got off the plane at the Haneda airport in Tokyo. I don't know how long it would have taken us to navigate our way through the mass of people at border control and immigration if we were on our own, but she led us through the crowds and through the process very quickly.
Next, we had to collect our bags and recheck them with ANA for our next flight. The ANA representative spoke almost no English and was confused about our tickets. Our greeter was able to get everything straightened out and we were quickly on our way to the next terminal where we had time to relax before our next flight. She led us to the gate for that flight.
We were fine on our own at that point and said goodbye to the greeter, but she actually came back before the flight was due to take off to make sure there were no delays or problems. Amazing.

2025幎3月13日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Vert grateful for you review. Thank you for booking with us. || The AsiaFastTrack team

5぀星のうち5の評䟡

Review from travel agent for an UMNR

As a travel agent, I had to organise a meet and greet for an unaccompagnied minor. Everything worked very vell, the client and his parents were superhappy. Thanks so much to Brian for the assistance and the effort. I can recommend Asia Fast Track.

2024幎8月2日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Thank you very much for this review and for your nice comment, which we passed on to Brian | The Asia Fast Track team

5぀星のうち1の評䟡

I’ve used services in past many times


I’ve used services in past many times as I travel frequently in Asia. Asia Fast Track is by far the worst and absolutely flunks when it comes to customer service. Now as I try to confirm to see if they still have my second flight booked, I have sent no less than ten emails with not one response. I won’t go into details of issue here to save you the time, but I would pay twice as much next time and use another company. No service. No refund. Now no response on my next flight. No customer service. (If it were not so, I would not be spending my time writing this review.)

2024幎12月13日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

UPDATED MARCH 2025: The passenger issues a false chargeback via AMEX , and which he lost. AMEX found the allegations he made to be totally false and baseless. BACKGROUND FEB 2025: The Passenger (or his booker) reserved a service at the wrong airport. He booked a service for Vietnam, but wanted a service in Cambodia He admitted he made a mistake writing "...It sounds like the person who booked my flights made a mistake and booked me leaving Hanoi, which I did not order. I ordered departing Cambodia. ..." He demanded a refund - despite it being his acknowledged mistake - and when he did not get it wrote a nasty and untrue social media review for "revenge". He also tried to make a chargeback for the service but his card company has rejected his false claim..

5぀星のうち5の評䟡

Service is incredible

I found them online and they offer by far the most airports covered and full service description. So I booked the service for my boss for his travel. My boss is a fussy person and he loved it! My boss says he doesn't have to think about the hassle that goes in at the airports anymore. Payment was also easy, they use Stripe which was good. Thank you Fast Track, sit tight, more bookings to come!

2024幎9月2日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Dear Daisy, thank you for the nice comments and we are glad your Boss was happy with the service! Hope to serve him again soon - Philip CEO

5぀星のうち5の評䟡

Service in Bangkok airport first class

I use the service in Bangkok at Bangkok airport I was having a two day stopover in Bangkok and the airport was super busy I was met off the plane and transported all the way to immigration using a very fast buggy that zoomed me through the airport and then I was fast-tracked through immigration and that the other side there was met by this wonderful lady Greeted who even collected my luggage for me helped me get a SIM card and transported me and my luggage directly to my driver who was waiting for me and off I went. I will definitely use this service again it is 10 out of 10. Thankyouso much for this fab service that made me feel super important!

2024幎8月17日
自発的なレビュヌ
Asia Fast Track - VIP airport meet and assist ロゎ

Asia Fast Track - VIP airport meet and assist からの回答

Thank you for the nice feedback!

Trustpilot ゚クスペリ゚ンス

Trsutpilot のレビュヌは誰でも曞くこずができたす。レビュヌを曞いた人には自分の曞いたレビュヌをい぀でも線集したり削陀したりする暩限があり、それらのレビュヌはアカりントがアクティブである限り衚瀺されたす。

䌁業は、自動招埅を介しおレビュヌを䟝頌するこずができたす。この方法で埗られたレビュヌは、本物の経隓に基づいたものであり、確認枈みのラベルが付䞎されたす。

他の皮類のレビュヌに぀いおの詳现はこちらをご䞀読ください。

プラットフォヌム保護のため、専門チヌムず高床なテクノロゞヌを駆䜿しおいたす。停レビュヌずの闘いに぀いおの詳现はこちらをご䞀読ください。

Trustpilot におけるレビュヌ プロセスの詳现に぀いおはこちらをご芧ください。

よいレビュヌを曞くための8぀のヒントをご芧ください。

確認を行うこずで、Trustpilot に投皿されるレビュヌが [LINK-BEGIN-PEOPLE]実圚の人物[LINK-END-PEOPLE] によっお曞かれたものであるこずの保蚌に぀ながりたす。

レビュヌに察しおむンセンティブを提䟛したり、遞択的にレビュヌを䟝頌したりするこずは、TrustScore にバむアスを生む可胜性がありたす。これは 圓瀟のガむドラむンに反したす。

詳现情報