ASR Gearbox Repairs レビュー 210

I found this company to be very professional and kept me up to date with everything that needed doing to my car. They collected my car and delivered it back to me when repaired. Elliot was very polite and was always available to answer questions.

Good honest reliable company communication was excellent free vehicle collection and delivery and collection driver rang with times and he arrived on time each way ,
Received a quote before starting the repair and no hidden extra charges and professional polite staff absolutely outstanding experience
Thank you

Great service, contacted ASR and spoke to Elliot who arranged everything for me, he kept me informed and up to date throughout the whole process. Seamless and professional from start to finish.

Very professional and their customer service skills are remarkable , they stayed in contact with myself throughout the whole time they had my car to fix , I would recommend these guys to everyone that needs any gearbox work done

Great Customer service, Rockie was informative and made everything smooth. Was told the gearbox rebuilt would take 2 weeks and it was spot on 2 weeks. Delivery guys friendly and communicated well. Only had the car back a week and currently running the gearbox in but all good and running smooth

Elliot help me get the problem fixed and went beyond to get my car picked up fixed and sent back to me. Also followed up that all was going well.

Nice.quick job.my car was on road in a week time

I unfortunately experienced a gearbox breakdown and was struggling to come right with my normal service station, coming across ASR Gearbox Repairs I immediately made a call to see if I could get help and started working with Elliot.

Being worked up, worried and unsure what was going to unfold moving forward Elliot listen to me, stayed calm and collected, and walked me through the steps there was going to be expected moving forward and gave me assurance that I was in good hands.

My car has been in the shop for a few weeks and Elliot has kept me up to date through the process which has helped me manage my stress levels as I need my car and has been excellent with his customer service.

The service team who worked on my ZF 8 gearbox, thank you so much for the hard work that you guys put into my gearbox. It is very much appreciated the detail you guys did into the work. I am sure it was no easy task! The gearbox is large and heavy but I hope you also enjoyed the experience on working on one of these.

ASR, I will definitely be recommending you to colleagues in my industry. The standard of service delivery and professionalism is outstanding. In your next team meeting let them know they are great because they have done very well through my experience.

Until the next time I might need you, I wish you all in the business, all the success!

I had my Nissan juke 2018 fixed as my gear box went and was in desperate need to get it fixed james and the team was really helpful and explained everything that they did and they even picked my car up from my home and told me what the issues was I have had my car back now for the pass 2 weeks and it work a absolute dream thank you james and the guys I would definitely recommend

I’ve now used ASR Gearbox Repairs twice for my VW Golf, and both experiences have been excellent. From the initial car collection through to return, the whole process has been smooth and professional.

What really stands out is the communication — I received proactive updates throughout, which made a big difference and gave me real confidence while the car was being worked on.

It’s clear they are genuine experts in gearbox repairs, and the quality of the work speaks for itself. A special mention to James, who coordinates everything brilliantly and keeps you informed every step of the way.

Highly recommend if you’re looking for a reliable and knowledgeable gearbox specialist.

Efficient and helpful with good and informative communications

The company were very straight forward to deal with. I was updated regularly by Elliot who explained clearly what was happening to my car. It was nice to deal with real people and not a chatbot.

Amazing work and customer service was phenomenal, very transparent and easy to communicate with.

Absolute nightmare !
Contradicting statements throughout my dealings with staff.
Unbelievable Diagnostic results.
Overpriced quotes.
And when I declined their services i eventually had to threaten police action for the return of my car which came with a LEZ fine in the post.
Worst company I have ever had the misfortune to use

The whole process from start to finish was seamless and quick the vehicle was picked up from and delivered to the correct location

Good communication and feedback from start to finish from handing over our car to getting it back.
Good follow up and checking in with us to make sure everything was ok with the car after it was returned to us.

Constant contact, work done efficiently, took the stress out of a stressful situation

I had an issue post a service at another garage who advised I had a transmission problem.

The garage made a recommendation but I found ASR through Google reviews. The minute my query was received, Chris rang me to talk through the concern and from what I described the potential causes and the potential costs associated so I knew in advance what I might be looking at.

The car was booked in the next day and the recovery team turned up and collected seamlessly.

The diagnostic work and repair work was complete. As it turned out, the issue was different than expected (and had been advised by an earlier service garage) but positively from both a work needed and associated cost perspective.

Again, Chris called and talked me through the detail in a way I understood (I am not particularly well educated in car mechanics!) and shared photos of the cause of the issue.

Car is due back with me at a time that works to be home which again is fabulous service.

I honestly could not recommend ASR more highly. They have been open with communication, pricing and reassurance throughout.

Chris has been fantastic and the team supporting delivery/collection as well as the wizard of a technician who fixes it have been incredible.

I wouldn't hesitate to recommend to anyone else looking for assistance at all - they are a great find, a great business and all round great people.

Thank you all so much for getting me sorted and for your wider advice, recommendations and reassurance - super super helpful

After I called many companies to solve my mechatronic unit, Rockie explained everything over the phone, answered every question, and sent me an email with all the information needed. The car was fixed in the time frame promised. Every time I called the company, they already knew who I was and about what car I was talking about. Very professional, very quick. They exceeded my expectations! Many thanks

Took my BMW in as a suspected gearbox rebuild, Rockie and the team were very efficient and communicative- letting me know the good news that it was only the driveshaft, and still going through with the work.