Asteria Fashion ロゎ
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Asteria Fashion レビュヌ 

110
•
TrustScore 5段階評䟡の1.5

1.4

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5぀星のうち1の評䟡

Ordered a dress in September but never received it. I have been requesting a refund for almost three months now and no response. This company is a complete scam.

5぀星のうち1の評䟡

This website is a ***SCAM*** please beware! Do not order from here. Ordered a month ago, goods never came!!! They ignored direct messages on Instagram but they’re deleting comments from t... もっず芋る

5぀星のうち1の評䟡

AVOID - I wish I had read these reviews first. I placed an order on 9th November, 12 working days later I receive shipping confirmation but the tracking number is wrong and does not update.... もっず芋る

5぀星のうち1の評䟡

My experience of this company echoes that of many others ! I ordered a jumper nearly five weeks ago, emailed three times, no response, I opened a grievance via PayPal then I got a response. Two differ... もっず芋る

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1.4

ひどい

TrustScore 5段階評䟡の1.5

110件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

最近のレビュヌ䟝頌の蚘録はありたせん

この䌁業は最近、顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

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この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

1.4

すべおのレビュヌ

(110)

過去12か月のレビュヌ数: 1件

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5぀星のうち2の評䟡

I haven’t had no emails regarding when


I haven’t had no emails regarding when I’ll be receiving my parcel and have not yet received my parcel nearly 2 weeks later??

2020幎12月13日
Asteria Fashion ロゎ

Asteria Fashion からの回答

Hi Chloe!

Thank you for your review.

Sorry to hear that you haven't heard from us. Some customers find that their confirmation and shipping emails are going into their junk/spam folder, have you checked there?

Looking at your order, we can see it was placed on the 3rd December and another one on the 4th December. As stated on our site it can take up to 14 days and during peak season a little longer from the despatch date (not the order date and this does not include Sunday's)

We have also had a look to see if we have had any emails from you and we cannot see anything in our inbox. Please email us info@asteria-fashion.com and we will get back to you straight away.

Thank you,

Asteria_uk

x

5぀星のうち5の評䟡

Great quality

Great quality, I’ve ordered again since receiving my first item. Love all the stuff, thank you!

2020幎12月13日
Asteria Fashion ロゎ

Asteria Fashion からの回答

Hi Hannah,

Thank you so much for a lovely review.

So happy to hear that you love your items!

We look forward to seeing you purchase from us again :)

Have a lovely evening,

Asteria_uk

5぀星のうち5の評䟡

I ordered several jumpers and knitwear


I ordered several jumpers and knitwear pieces and I could not have been more thrilled with the quality and the service. The quality of the jumpers is incredible especially when you take into consideration how good the price is! I received all my items before the 10 day expected time and when I messaged the company on Instagram after not receiving an order confirmation they were so sweet and sent that to me straight away! I will certainly be ordering more, supporting small businesses is so important in these times.

2020幎12月13日
自発的なレビュヌ
5぀星のうち1の評䟡

Wouldn’t order again

Not only did the delivery take longer than the 14 days I was told, there’s no indication on their website that they don’t offer paid returns so now I have to pay to send an item back that I had to get elsewhere.

2020幎12月10日
自発的なレビュヌ
Asteria Fashion ロゎ

Asteria Fashion からの回答

Hi Morgan!

We are really sorry that your order did not arrive on time. We have seen some delays with delivery ATM as we ship from overseas. We hope we will do better next time.

We are still a small business so unfortunately we do not offer paid returns atm. We will add this in bold on our refund policy for the future.

Asteria_uk

x

5぀星のうち5の評䟡

I ordered 2 items and loved both

I ordered 2 items and loved both. The quality is great, however one item doesn’t suit me. So I am in the process of returning/refund. I used the online help chat for guidance on my return. The response was quick & straightforward. I would definitely shop with Astoria again

2020幎12月9日
自発的なレビュヌ
5぀星のうち5の評䟡

I ordered a knitted vest from Asteria


I ordered a knitted vest from Asteria Fashion, fantastic quality and great value for money! Delivery time is a little longer than usual but delivery time is clear on their website and that’s expected of a small company, so order in advance if for an occasion! I would definitely purchase from here again!

2020幎12月6日
自発的なレビュヌ
5぀星のうち5の評䟡

Absolutely in love with the quality

Absolutely in love with the quality. So on trend, great prices and already recieved so many compliments. I will definitely be shopping from Asteria again x

2020幎12月6日
自発的なレビュヌ
Asteria Fashion ロゎ

Asteria Fashion からの回答

Thank you so much for such a lovely review. We are excited to see you shopping with us again! x

5぀星のうち1の評䟡

My first item was delayed and the


My first item was delayed and the second is still yet to arrive. Quality of the clothing is really good but in terms of postage it is not great.

2020幎12月6日
Asteria Fashion ロゎ

Asteria Fashion からの回答

Hi! Thank you for your review. We are sorry that your second order hasn't arrived. Please send us an email info@asteria-fashion.com and we will look into this for you straight away!

5぀星のうち5の評䟡

Impressed!

Was a bit worried to start with as there are no reviews for this site. However, the items all came on time and we’re really good quality!

2020幎12月6日
自発的なレビュヌ
Asteria Fashion ロゎ

Asteria Fashion からの回答

Thank you so much for such a lovely review. We are excited to see you shopping with us again! x

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