DPD let you down I did not get my purchase until Friday 13th this was only when I phoned them and demanded it to be delivered. Apparently the driver said the coop delivery point was closed and was t... もっと見る
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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Purchased the leatt 8.5 adventure helmet from AT motorcross at a very good price with excellent delivery time! Will definitely do business with this company again
Awesome experience as always delivery is prompt and great prices. One of my favourite sellers! And always have what Im looking for any questions and I have a answer pretty much straight away for pea... もっと見る
My son wanted a particular colour motorcoss helmet , but they didnt have his size in our local bike shops in Newcastle so we searched the internet and found the helmet he wanted in his size , it came... もっと見る
4.5
優良
1258件のレビュー
ネガティブなレビューの 42％に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
My item was out of stock but AT were…
My item was out of stock but AT were quick to let me know and issue a refund
2025年11月3日
Bought a pair of boots buckle fell off…
Bought a pair of boots buckle fell off after 2 rides contacted customer services should have had response 1-2 days still nothing had to purchase buckles direct from Leatt at a cost of £ 28 best to go to a physical shop face to face customer services I would probably avoid AT and also I should have looked at some previous reviews.
2025年10月27日
自発的なレビュー
Good website
It was easy to place an order and my purchase came really quickly very happy
2025年10月30日
Fast delivery thankyou
2025年10月29日
Scooter tyre
I ordered my scooter tyre online, fantastic service and price, would definitely use this company again, arrived well packed and in good time. Thanks
2025年10月28日
This company is a joke
This company is a joke - first of all: shipping is deceiving (free is via DPD next day and express (7.99) is DPD Next Day ) - if you are fool enough you pay for it and you get nothing;)
Second:They send our boots with obvious stains and wear marks.
Third: Returns .. they make it as difficult as possible to return anything - pay for your own return and then they stop replying to your emails for a week - as they are not in a hurry to refund your order
Fourth: They make a partial refund ... no communication, no explination, nothing....
For them a pair of stained boots worth £380 is not an issue - normal. By all means use MX Rider or Adventure Rider - free returns even after 30 days.
They hide behind the worst policies and never admit the issue is their customer support which is poor at best - try Urban rider and you’ll see what customer support feels like …
My mistake for not choosing a known easy to deal with retailer.
BTW, me requesting a size change is BS …
AVOID THEM - SERIOUSLY
I hope they loose all their customers one by one …
2025年10月23日
自発的なレビュー
Atmotorcycles からの回答
Hi Alex
Thank you for taking the time to share your feedback. I’ve reviewed your recent orders and wanted to clarify the details. You initially ordered a pair of Alpinestars Tech 7 boots, which you later cancelled and exchanged for the Gaerne SG22 boots, a change we arranged for you promptly. After receiving the SG22s, you requested a size exchange and then placed a new order for the correct size.
You later reported a mark on the boots; however, please note that all our boots are inspected outside of the box before dispatch to ensure they are the correct size and free from defects. As you were already returning them due to the sizing issue, we advised returning them for inspection. Once received we were unable to find any fault, we processed a full refund (excluding the original postage cost), which is standard practice across most online retailers.
Regarding shipping, we offer free delivery (4–5 working days) or an express option (2–3 working days) for £7.99. I can see that for all your orders where you selected the £7.99 delivery option, the boots were delivered within 1–2 working days, well within the expected timeframe.
We always strive to provide the best service possible and have gone above and beyond to assist you throughout your orders and exchanges. It seems that your one-star review is primarily due to the postage cost not being refunded, which is standard across all online retailers. We feel this doesn’t fully reflect the level of service and effort provided to resolve your issue. In future, you may find it easier to visit a local retailer where you can try on boots in person to ensure the perfect fit before purchasing.
Kind regards | Online Team
acual delivery date
ordered, had to email before goods were sent approx 2 weeks before reciving the parcel ,
2025年10月7日
Order come when it was expected very…
Order come when it was expected very happy with my parts
2025年10月1日
Bought seat cover came with a part…
Bought seat cover came with a part missing then the customer service isn’t very good
2025年10月7日
Excellent service once again and always…
Excellent service once again and always great products
2025年10月7日
Very fast service
2025年10月6日
Sent the wrong part out then I asked…
Sent the wrong part out then I asked can u put a couple of extras in when they send the right clutch and thwy sent a t shirt lol great thanks so much !! Lol
2025年10月6日
Atmotorcycles からの回答
Hi Robbie,
Thank you for taking the time to leave us a review.
We’re sorry to hear you felt let down, though we do feel the review may not fully reflect the efforts made to resolve the issue. While the incorrect clutch was initially sent, our colleague acted promptly to ensure the correct item was dispatched straight away, allowing you to enjoy your weekend of riding as planned.
In addition, we refunded all of your postage costs and included a free T-shirt as a gesture of goodwill. While we always strive to go the extra mile for our customers, we do have limits on the number of complimentary items we have available to give out FOC.
We appreciate your support and hope to serve you better in the future.
Kind regards,
Online Sales Team
📞 01934 627222
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