Received a nice gift. Was hoping to exchange it for a slightly different color, same model. Emailed the company 3 separate times over 2 weeks. Waited another 3 weeks...Crickets. Nada, Zilch, Nuttin'.... もっと見る
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レビュアーのコメントを見てみましょう
I bought the Silver Zolten watch for my husband and it’s absolutely stunning! Heavy materials, stainless steel, beautiful design, it’s giving Audemars Piguet vibes. So worth it! My husband will defini... もっと見る
I ordered two necklaces from Atolio Vegas. after waiting the promised 2-5 working days delivery it still didn't arive. my track and trace gives me zero updates for 10 days now. i tried contacting Atol... もっと見る
企業が回答しました
Honestly I was expecting better service from the reviews that I have read. I have still not received my order which I have placed on the 3rd of September and no updates either. When i reached out to... もっと見る
企業が回答しました
企業情報
当該企業による記述
🇩🇪 Elegant and Sporty Watches, revolutionary prices. ⚡️Worldwide shipping, 24 month warranty.
連絡先
, 80331, munich, ドイツ
- support@atoliovegas.de
- atoliovegas.de
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 87%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Quality and Care
After a rocky start, I have to give credit to Atolio Vegas. I did not initially receive my order, and why that is the case will remain a mystery, I am happy to say the issue has been solved. While the customer service response time may not have been the quickest, they did eventually get back with replacement items for what was lost. For that, and the fact these are very high quality items especially considering the cost, I happily update this review to be a well earned 5 stars.

Atolio Vegas からの回答
Good customer service!
I recently ordered my son a valor cerulean for Christmas, and on Christmas morning we figured out quickly that the watch in the box was not the one I had ordered. We then contacted the support team at atolio vegas and they told us that they would happily exchange the watch for the one we had ordered. They were very professional during this process and they also included a rope bracelet free of charge that was worth 40€. The watch we originally ordered arrived last week and the quality of the watch is great.
Nice Watches
This watch was exactly as described. This was a gift for my son and he absolutely loves it.
Mai più con questi incompetenti
Ho ordinato un orologio e una collanina per mio figlio come regalo di Natale, ordinati il 14/12 sul sito che mi specificava chiaramente " consegna il 18/12" non ho avuto più nessuna notizia,oggi è il 23/12 e ancora niente anche se ho scritto due mail con richiesta di chiarimenti. Mio figlio non avrà il regalo per Natale e questi non si sono nemmeno degnati di inventarsi una scusa, comincio a pensare che sia una truffa. Consiglio vivamente di evitarli una ditta seria non agisce in questo modo! Aggiungo che non intendo usare il buono di 40€ su un ulteriore acquisto di 100€ che mi hanno inviato come se fosse una sorta di risarcimento per il danno subito perché rimane la mia totale sfiducia in questo brand.

Atolio Vegas からの回答
I bought the Silver Zolten watch for my…
I bought the Silver Zolten watch for my husband and it’s absolutely stunning! Heavy materials, stainless steel, beautiful design, it’s giving Audemars Piguet vibes. So worth it! My husband will definitely buy one more. Regarding customer service , since I bought the watch they failed to send me track nr nor did they email me back when I asked them where the watch is. They emailed me when the watch was delivered to me. Furthermore, the package was not sent through DHL but through a local Greek courier (1 week delivery)
I've recently made my third purchase…
I've recently made my third purchase from Atolio Vegas, and it has truly become my favorite jewelry brand. Each time, I've been impressed by the impeccable quality of their pieces. This time, I decided to surprise my boyfriend with a Valor watch from their new collection, and he absolutely loved it. The craftsmanship is outstanding, and the attention to detail is evident in every product.
Additionally, the delivery was incredibly fast, and the customer service team was both friendly and helpful, making the entire shopping experience smooth and enjoyable. I couldn't be happier with my purchases and will definitely be ordering more in the future. Atolio Vegas has earned a loyal customer in me. Highly recommended!
Great quality watches
Great quality watches, great customer service. Feels like a $25k watch but for the bargain price of 350$
Horrible Customer Service
First let me start by saying I have ordered here last year and everything was fine. This time has been a horrible experience. I placed my order June 14th, then I get a email June 15th saying that the chain I wanted was sold out, and they will replace it with any other chain I want. I replied June 16th with my replacement item… but I already had a tracking number for my package somehow? After getting no reply about my replacement chain, I email them again June 18th, still no reply. I email them again June 19th and finally get a reply saying that my package has shipped already, but they still never confirmed whether or not the chain was replaced. After replying to that email, 2 more times, I still have not received a reply confirming my order. The customer service is HORRIBLE! Keep that in mind if you order from here. It may not be worth the headache if anything goes wrong with your package. Be prepared to wait days without a reply. They only communicate through email.

Atolio Vegas からの回答
Zolten Emerald.
I bought the Zolten Emerald.
The Watch is Beautyfull. 10/10
And They have also a good Support.
Atolio vegas is very helpful and offer…
Atolio vegas is very helpful and offer a nice selection of jewelry
Very good quality
Very good quality. Customer service was extremely helpful and overall positive experience with the company.
Very fast and clean delivery and high…
Very fast and clean delivery and high quality of jewerly. I would recommend buying by Atolio Vegas if you are looking for classy, stylish and clean jewerly!
Not delivered
I ordered two necklaces from Atolio Vegas. after waiting the promised 2-5 working days delivery it still didn't arive. my track and trace gives me zero updates for 10 days now. i tried contacting Atolio Vegas multiple times but no answer at all. I absolutely wouldn't recommend ordering here if this is how they handle client contact and missing shipments.

Atolio Vegas からの回答
Just buy my second watch from there
Just buy my second watch from there, I love it! Actually love it! Support team is really fast, and always glad to help. Recommend that what you get for this price. Much love for team 😮💨🤝🏼
It was a dream to get this watch
Quality is luxury level…
Quality is luxury level for a fraction of the price. Comes with all the bells & whistles. Very happy with the purchase & highly recommend
I love it
I love it. Never seen a better price quality ratio.
Feels heavy on the wrist, like a quality watch should. Perfectly fits into your desired style and has many slick details that separate it from its rivals.
You‘re missing out if you don't get one now.
Lets start with shipping
Lets start with shipping. If you pre-order the watch it can take several several months. I had to contact to get my watch, so it was pretty weird. When i got the mail that the watch was shipped i was stoked. The watch came and i investigated it. It is a bulk design i believe that you can buy at alibaba, and print your own logo, so i knew it wasnt a high end watch. They promised a free bracelet sizing tool, but it didnt come so i had to get it adjusted it on a clock shop. Also they say it has a seiko self winding motor, but it really doesnt have one. Its a lie. So 3/5 for this company, the watch came in a same looks that they advertised, but it lacked some important notes that they advertized on their website.
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