asked for photo's of the actual item i wanted to purchase. Within 24 hours they were in my inbox. They sent it quickly after purchase. The only issue I had was with Aus post which is out of... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Drop and go at Chermside store was Easy to deal with. Young girl who assisted was awesome and answered all my questions confidently. Quick turn around from drop off to assessment and money paid into... もっと見る
Arrived, worked, quick delivery etc. The only one thing I would say is that the website didn't describe the condition of the item outside of "working" - I wasn't sure if I was getting BNIB or a cosm... もっと見る
Fast shipping good return policy, bought a keyboard which was faulty - returned it bought another keyboard and arrived with incorrect dongle.. daughter bought a second hand iPhone and case which had a... もっと見る
企業が回答しました
企業情報
当該企業による記述
CeX is Australia's largest second-hand electronics and entertainment specialist with 600+ stores Worldwide. Buy, sell and exchange a range of phones, games, consoles, laptops, tablets, computers, electronics & gadgets for cash or CeX vouchers. With a free 5-year warranty on most products sold, CeX has served tech enthusiasts the latest and greatest in the world’s tech for decades. You can also donate your unwanted games and gadgets to charity. To see our full online returns policy visit webuy.com or to contact customer services visit webuy.com/support
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4.1
ほぼ満足
3万件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
we received a dirty laptop even tho it…
we received a dirty laptop even tho it was B grade! screen covered in finger prints and the keyboard and above was just filthy!
2026年6月24日
CeX/Webuy - Australia からの回答
Hi Alyssa,
Thank you for your review, and I'm sorry to hear that your order did not arrive as expected.
We deal in second-hand products and aim to purchase good-quality and fully functional items. Along with the checks we carry out, we also make sure that a wipe is given to the product so it is in a clean and hygienic condition for the next user.
Rest assured that this case has been forwarded to the sourcing store’s management team so their buy-in and dispatch procedures can be reassessed based on the findings.
We also received your email about this order, and I shall get back to you there addressing this further. If you have any queries, please feel free to reply to the email.
Regards,
Jessica
CeX/Webuy - Australia からの回答
Dear Gabrielle,
Thank you for your review.
Please accept my apologies if the adapter received with your product is incorrect.
To assist you further in this, I've sent an email to your registered ID. Please check your Spam/junk folder in case you do not receive an email in your inbox.
Regards,
Rahul
Device is working perfectly well
2026年6月25日
Skylander packaging
The Skylander was packaged greatly and it didn't damage the figure at all
2026年6月24日
Ram 2666mhz 8gb 260pin
Works like a charm. Not faulty and satisfied with the price and condition.
2026年6月9日
The website was great and easy
The website was great and easy
To order from. I received my package quickly. The product had broken straps though. Due to age.
2026年6月24日
Always a happy customer with CeX
2026年6月9日
Arrived earlier then expected was for…
Arrived earlier then expected was for my grandson and great price excellent communication and tracking
2026年6月24日
It was quick and easy
2026年6月24日
CeX/Webuy - Australia からの回答
Hi Gary,
Thank you for your review, and please accept my apologies as the incorrect item was sent in the order.
We have pre-dispatch guidelines wherein items are checked to ensure they are as per the order before being sent. However, this step seems to have been missed here.
To assist you further, I have taken over the email thread and have responded there to sort this for you.
Regards,
Saanchi
Second time I've used CEX
Second time I've used CEX. I like that you can check how much you'll get back for your items before you go into the store. I traded in some unused devices and upgraded to a new S8. It arrived within a week, exactly as described, and was in very good condition. Overall, a great experience and I'll definitely use them again.
2026年6月9日
This disc was very dirty with alot of…
This disc was very dirty with alot of marks stuff on disc
2026年6月24日
CeX/Webuy - Australia からの回答
Hi Karen,
Thank you for your review.
As we deal in used goods, all items are given a clean wipe for hygiene reasons and to enhance their presentability for sale. I apologise if this was missed in this instance.
To assist you further, I have sent an email to your registered email requesting additional details and suggesting a solution. Do check your junk/spam folders in case my email isn't located in your mailbox.
Regards,
Ramson.
Very easy process to trade in a phone…
Very easy process to trade in a phone but with enough checks to confirm ownership.
2026年7月1日
Easy as 12345
Got the product I wanted and website was easy to use, was delivered within 5 days of purchase Tx
2026年6月23日
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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