Audika - Aberdeen レビュー 

181
TrustScore 5段階評価の5

4.9

21 Summer Street, AB10 1SB ABERDEEN, Aberdeenshire, GB


レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Everything explained clearly by a very knowledgeable lady(Donna)Very detailed hearing test and many questions answered very promptly...totally flawless from start to finish...highly recommended.

5つ星のうち5の評価

Donna treated us with kindness and a lot of patience. We felt no pressure and made the right decision for us. Everything was carefully explained including going through the hearing test with gr... もっと見る

企業が回答しました

5つ星のうち5の評価

An appointment for microsuction to remove ear wax was followed the next day with a hearing test. Both times the Hidden Hearing staff were very helpful and informative. The receptionist managed to get... もっと見る

5つ星のうち4の評価

Laura was very good and very helpful with my mother who has dementia. Unfortunately my mother only has partial hearing in one of her ears and no hearing in her right ear. The left ear was full of wa... もっと見る



連絡先

  • 21 Summer Street, AB10 1SB, ABERDEEN, Aberdeenshire, 英国

  • 01224 626630

4.9

優良

TrustScore 5段階評価の5

181件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

Trustpilot では、本物の人間によるコンテンツに重きを置いています。ただし、この企業は返信原稿の作成に役立つ AI 支援ツールにもアクセスすることができます。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.9

すべてのレビュー

(181)

過去12か月のレビュー数: 5,332

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I made an appointment to find out why…

I made an appointment to find out why I'm experiencing a persistent 'blocked ear' sensation and was eager to know why. Callum examined my ears with professional thoroughness, explaining each step and leading to a clear conclusion. I was greatly impressed by his professional expertise and delighted to walk out with a comprehensive summary of the outcome.
Exemplary care and reliable service

2023年7月13日
自発的なレビュー
5つ星のうち5の評価

The audiologist came to my home and spent…

The audiologist came to my home and spent time explaining the procedure and checked several times if I was at ease and guided me through the hearing test. She listened to what I was saying and the results of the test verified my day-to-day experience .
She gave me confidence every way and that great aftercare would be a strong feature of the service!

2023年7月11日
自発的なレビュー
5つ星のうち5の評価

I would highly recommend Hidden Hearing

I would highly recommend Hidden Hearing. From my initial consultation with Donna Goldie I have been treated with professionalism, friendliness and nothing is to much trouble to get the best hearing possible, my transition from NHS hearing aids to the ones supplied from Hidden Hearing has made a massive difference to me. The aftercare is also first class.

2023年3月30日
5つ星のうち5の評価

Thorough & Professional Hearing Test

Visited Hidden Hearing, Summer Street Aberdeen for a free Hearing test as I was experiencing some pulsating tinnitus.

Firstly, I was welcomed by the pleasant receptionist. Then directed through to meet Donna Goldie, Audiologist for my appt.

Donna was extremely thorough in her examination and the equipment used surpassed a previous test I had with a different company.

I came away from my appointment feeling listened too (excuse the pun!) and informed in what steps to take next.

I am extremely glad I took the time to make this audiology appointment. I cannot recommend this branch highly enough.

2023年4月6日
自発的なレビュー
5つ星のうち5の評価

My visit to Hidden Hearing.

My experience was made easy and comfortable due to the approach of Carol Anne who dealt with everything in a caring manner. She explained everything so well from beginning to end of my hearing test and examination. The lady who removed the wax was gentle and explained everything also. It was an easy process and reassuring. I feel very blessed to have had such a positive experience. Also reassuring was the after care. I would recommend Hidden Hearing to anyone having issues with hearing loss. Thanks very much to those involved with my care.

2023年3月3日
自発的なレビュー
5つ星のうち5の評価

Great Service

The consultation was tailored to and met my exact needs, and the audiologist (Donna) is very knowledgeable, taking the time to explain everything in detail.

2023年1月21日
自発的なレビュー
5つ星のうち1の評価

My husband got a hearing aid from you…

My husband got a hearing aid from you last year can't use as it screams all the time .someone was supposed to be coming months ago never arrived. I rang up and they said she was on maternity leave so why didn't someone else come they want to your money but no after service. The person I spoke to on the phone said she would sort it nothing has happened.it is appalling after all the money he paid. It was the Nottingham branch seems like they don't know what they are doing.

2022年3月5日
自発的なレビュー
Audika - Aberdeen ロゴ

Audika - Aberdeen からの回答

Good Morning,

We are so sorry to read this - this isn't the usual level of service we pride ourselves on at all. Let's see how we can help.

Whilst we can't locate your husband's details from this message, if you would be kind enough to email contact@hiddenhearing.co.uk with your husband's name and postcode, along with a copy of your message above then we can arrange for a service appointment and find out what went wrong so that it doesn't happen in the future.

We hope to hear from you soon.

Kind Regards,

Customer Services
contact@hiddenhearing.co.uk
01622 775191 (the phone lines are extremely busy today with snow related queries so please do reach out by email if you can to save time holding for us)

5つ星のうち5の評価

Positive experience

Carol-Anne Home who was my consultant was very well informed, shared information very clearly in a very professional manner.
She was willing to spend time ensuring fitting was appropriate.

2022年10月11日
自発的なレビュー
5つ星のうち5の評価

Routine Hearing Checkup

Visited today with Calum for annual checkup. Appointment on time and impressed that he gave me a full hearing test to enable him to compare results with previous time. He is very experienced at his job and explained everything thoroughly to me, as we proceeded through all the aspects of the test. I felt well looked after by Hidden Hearing today, so many thanks to Calum for that….

2022年10月18日
自発的なレビュー

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報