Audika - Leicester レビュー 

95
•
TrustScore 5段階評価の5

4.8

40 High Street, LE1 5YN LEICESTER, Leicestershire, GB

•

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

The audio clinician that looked after me was excellent, thorough, put me at my ease and explained the process and outcomes well. Very happy with my Audika experience following around 10 years with hi... もっと見る

5つ星のうち5の評価

All staff were extremely friendly and professional. My first appointment was very thorough and identified my hearing issues. All options were discussed and explained well. Purchased hearing aids, co... もっと見る

5つ星のうち5の評価

I went into to check a battery on one earpiece which was losing power quickly. The battery was replaced and I was given a hearing test to check if a previous problem had affected my hearing( I’d retur... もっと見る

5つ星のうち5の評価

On my third set of hearing aids now with Hidden Hearing, since 2012 when I purchased my first pair. The service has been excellent, I took Fareeha the Audiologists advice and upgraded to their latest... もっと見る

企業が回答しました



連絡先

  • 40 High Street, LE1 5YN, LEICESTER, Leicestershire, 英国

  • 01162 620 231

4.8

優良

TrustScore 5段階評価の5

95件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.8

すべてのレビュー

(95)

過去12か月のレビュー数: 6,004件

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5つ星のうち5の評価

The Matcha Made the Magic, But Dr. Ruksaar Made the Difference

I had my hearing test with the lovely and very intelligent Dr. Ruksaar, and it was honestly such a wonderful experience. From the moment I arrived, she made me feel at ease, even making me a matcha with a hint of strawberry to calm my nerves (how thoughtful is that!). Her eloquence, patience, and genuine care really shone through in every step of the process. She explained everything clearly, with so much professionalism yet such a warm and personal touch. It didn’t feel like a clinical appointment at all, but more like being cared for by someone who truly wants the best for you. I left not only reassured about my hearing, but also deeply impressed by the kindness and expertise she brings to her work. Honestly, the best audiologist experience I could have asked for! Kind Regards, Firdous x x

2025年8月29日
自発的なレビュー
5つ星のうち5の評価

Everything was just right

Everything was just right, with Ruksaar patiently answering all our questions and taking extra time to ensure we felt fully informed about hearing and hearing aids.
Miriam and Mike Wohl

2025年7月30日
自発的なレビュー
5つ星のうち5の評価

Professional and thorough

I was really impressed with how thorough the whole process was. Clear instructions and context were given throughout and all my questions answered with great detail. Completely professional and I have no hesitation in both using them again and recommending to others.

2025年3月26日
5つ星のうち5の評価

On my third set of hearing aids now…

On my third set of hearing aids now with Hidden Hearing, since 2012 when I purchased my first pair. The service has been excellent, I took Fareeha the Audiologists advice and upgraded to their latest top of the range aids, they are 100% better than my previous pair. The sound is now crystal clear. Hidden Hearing are the experts and I would not go anywhere else. First class service, I am a loyal customer of 13 years.

2025年3月14日
自発的なレビュー
Audika - Leicester ロゴ

Audika - Leicester からの回答

It really has been our privilege to support you with your hearing for the last 13 years.

Thank you for your customer loyalty in a world of competition; thank you also for taking the time to leave such a wonderful review.

We hope it is the excellent service, expert advice and the forever advancing, life-changing technology that means you keep choosing Hidden Hearing as your hearing care provider.

Naturally, if we can do anything further to support you, please just let us know.

Kind Regards,

Customer Services
0800 740 8796 / 01622 775191
contact@hiddenhearing.co.uk

5つ星のうち4の評価

Gave a good and well explained hearing…

Gave a good and well explained hearing test and examination. Gave detailed information on how the hearing aids work and how to use the hearing aids to get the best benefits from them. The staff were polite and professional.

2025年2月28日
5つ星のうち5の評価

I had a very thorough hearing test

I had a very thorough hearing test, the result of which was that I had lost some of my hearing but it only affected me in noisy situations. They then let me try a hearing aid and I was pleased to see that there was no hard sell. We agreed that I did not need an aid at the moment and I have arranged an appointment for a review in a year's time.

2025年2月12日
5つ星のうち5の評価

Excellent service and quality of…

Excellent service and quality of hearing aids. Myself and husband purchased intent 1 hearing aids from Fareeha in hidden hearing Leicester store. We were out in a busy setting and found we could hear much clearer than with our previous hearing aids from elsewhere. The quality has been really something different to what we have experienced previously.

2025年2月12日
自発的なレビュー
5つ星のうち5の評価

A VERY SUCCESSFUL MEETING

Guininder Kaur was very efficient and professional. Tests were explained and questions answered. An appointment for one years time made with assurance that should any problems arise in the meantime I should contact Hidden Hearing office. Overall a very successful meeting.

2025年2月4日
5つ星のうち5の評価

I visited Hidden Hearing in Leicester…

I visited Hidden Hearing in Leicester for wax removal and hearing test, they were absolutely brilliant, very friendly and welcoming, after the test, which did show certain parts of my hearing were not up standard, they said that I did not require a hearing aid even though I tried one and thought it was great, I shall return next year.

2025年1月24日
自発的なレビュー
5つ星のうち5の評価

What a wonderful lady

What a wonderful lady. Listen to what I had to say. Then did the tests that needed doing. Then set everything perfectly. I for one am absolutely pleased thank you so much.

2025年1月21日
5つ星のうち5の評価

Seen on time

Seen on time. Professional care and informed throughout the consultation. All aspects covered. Could not fault the service given. Well done and thank you.

2024年11月19日
5つ星のうち1の評価

My wife has a pair of hearing aids she…

My wife has a pair of hearing aids she cannot now use is it possible to recondition these so I can use them They both oticon two years old

2024年11月12日
Audika - Leicester ロゴ

Audika - Leicester からの回答

Good morning,
Thank you for your enquiry, which has been passed to the Hearing Aid Dispenser in your area. A member of the team will contact you to discuss. However, if they are unable to make contact, please contact our customer services team on 0800 740 8796.
Kind regards
Customer Services - Hidden Hearing Ltd

5つ星のうち3の評価

I didn’t think that the new…

I didn’t think that the new representative was as good as the last one

2024年11月1日
Audika - Leicester ロゴ

Audika - Leicester からの回答

Hello,

Thank you for your honest review.

We'd really like to understand what has changed since your last visit so that we can learn from your most recent experience.

A member of our Customer Services team will reach out to you shortly. In the meantime, if you wish to speak to us direct, we are available on 01622 775191 or by email on contact@hiddenhearing.co.uk .

Kind Regards,

Customer Services
Hidden Hearing Ltd.

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