Audio Book Store レビュー 

200
•
TrustScore 5段階評価の2.5

2.5

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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

I contacted customer support on 9/1 to cancel my account and received an email response from customer service that my account was canceled. I have an email as verification, including the person's name... もっと見る

企業が回答しました

5つ星のうち5の評価

Audiobookstore.com has the largest selection of quality audiobooks, and great prices. We appreciate the ability to join FlexPass and save money during seasons where we're using a lot of audiobooks,... もっと見る

企業が回答しました

5つ星のうち1の評価

"Unfortunately for security reasons, we can not cancel FlexPass accounts on our end, but I assure you the process is very quick and simple. We’ve also attached those instructions below." Det var KUN... もっと見る

5つ星のうち1の評価

When you just want to buy an audiobook for a quick listen, you don’t expect to spend a day reading pages of terms and conditions to discover that the company has automatically enrolled you in a... もっと見る

企業が回答しました

企業情報

  1. 電子機器・テクノロジー

さまざまな外部ソースから提供された情報

Download & listen to audiobooks from bestselling authors in just minutes on your computer or mobile device using our iOS & Android apps.


連絡先

2.5

期待以下

TrustScore 5段階評価の2.5

200件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 63%に回答しています

通常2週間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.5

すべてのレビュー

(200)

過去12か月のレビュー数: 44件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Kevin in West Valley

Kevin in West Valley, Utah here - KnR Medical Courier Services

These guys and ladies KNOW what audio books are... AND how to set them up for EASY downloads and EASY bookmarks... Multiple tracks in their downloads makes finding where you left off SUPER EASY... I have been a customer for seven years, NOT ONE problem.... I was an audible customer for 22 mins.. I WILL NEVER GO BACK TO THEM.... YOU DO NOT OWN AUDIBLE files.. The Audiobookstore - YOU DO OWN the files and can use them on ONE device or 100 devices.. NO LIMITS TO DEVICES / phones / laptops / Tablets. Flash drives ETC. The Audiobookstore HAS CUSTOMER SERVICE AND Customer EASE of use DOWN PAT....

2022年4月24日
自発的なレビュー
5つ星のうち1の評価

Outrageous claim they do not back up

In the shopping cart it claims the FlexPass will save you an average of $23.64 per order. I compared the FlexPass price to the regular price of a few dozen audiobooks and did not even come close to that average. I guess they are hoping you do not crunch the numbers yourself which is probably why they do not give an actual example. Also, no free audiobooks to test out the service.

2023年4月16日
自発的なレビュー
5つ星のうち5の評価

From one enlightened person to another

I have never heard this kind of phenomena told about in such great detail since I only sense these things it was very comforting to actually hear it from a perspective form someone not of this world. I could sense the fear in Whitley but the curiosity keeps you so entrenched that you can not pull yourself away even if you don't know what is going to happen to you. I loved how Whitley showed so muchj empathy towards us that he wanted to let us know how we are destroying ourselves and our planet in such great detail. I believe this bein came to him as a warning, we must protect our planet and each other. Mny blessings to all who read this extraordinary piece of literature and the bein talks about God a lot and I love that. Thank you Whitley for your amazing work

2023年4月12日
自発的なレビュー
5つ星のうち1の評価

Cannot gift [specific] audiobooks to people

Was looking to gift a specific audiobook. It was my bad that I assumed they would send me a ‘code’ for listening that I could share with anyone but it appears you need to log in to your account to listen to audiobooks what a complete joke. Never considering this company again.

2023年4月6日
自発的なレビュー
5つ星のうち5の評価

I enjoy so much audio book store

I enjoy so much audio book store. They have a wonderful variety of books to choose from. So far I have enjoyed listening to excellent books. In case you might have a query their customer service is extremely helpful. I will continue to enjoy audiobooks store.

2023年4月4日
自発的なレビュー
5つ星のうち1の評価

Is this a scam

Is this a scam? I signed up and bought a book but it is still saying it's downloading, which has now been a ridiculous amount of time. I've emailed and asked for a refund, but not holding out much hope. Luckily I purchased on cc so will seek refund through my bank

2023年4月2日
自発的なレビュー
5つ星のうち5の評価

I have used other audio book services…

I have used other audio book services before but have been unhappy. Too many gimmicks. I tried audiobookstore.com and we have been very pleased. The company is easy to work with in terms of ordering audiobooks and their customer service is excellent and very responsive (thanks Tarah).

2023年3月31日
自発的なレビュー
5つ星のうち5の評価

Tarah was amazing with helping me!

Tarah was amazing with helping me!! I accidentally bought the abridged version of a book and messaged to ask for a refund so I could buy the unabridged. Tarah swapped the books for me with no extra charge instantly! I am beyond grateful and so happy with my experience!

2023年3月29日
自発的なレビュー
5つ星のうち1の評価

Audiobookstore.com lied and stole.

Audiobookstore.com duped me into buying the wrong item and refused a refund. Instead of buying the book I needed for class, they used the title and cover art to sell me a summary instead of the book I wanted.

I reached out to customer service and showed them how the listing was deceitful but they refused to provide a refund and tried to talk me into buying a subscription. Terrible experience.

UPDATE: Audiobookstore.com continues to lie.

After posting this review audiobookstore.com contacted me and offered a refund ONLY if I removed this review. Quote: "a refund was approved if you remove the Trustpilot review you posted." Their falsely reply claims the offer was unconditional.

Additionally, the link they provided in the review reply they published on 04/05/2023 is not the link I used. I used this link, which as of this time does not currently say 'Summary' at the beginning. It only says it at the very end, and says it INCLUDES a summary, not IS a summary.

Trustpilot apparently permits them to reply with a link - but not me to include one in a review. The correct ending o the link they posted is: the-one-thing-by-gary-keller.aspx

2023年2月28日
自発的なレビュー
Audio Book Store ロゴ

Audio Book Store からの回答

We've taken a deeper dive into this.

The publisher of the audiobook provides us with the cover art - we do not design the cover art, nor do we have any influence on the cover art. This is true for all of our audiobooks.

The book you purchased was titled: "Summary of The ONE Thing: The Surprisingly Simple Truth Behind Extraordinary Results By Gary Keller and Jay Papasan Audiobook"

Here is the link to the title you purchased: https://audiobookstore.com/audiobooks/summary-of-the-one-thing.aspx

We apologize that it was not clear to you that this was a summary.

Regarding the refusal of a refund - we did confirm that our team offered you a credit in the amount that you paid for that title (despite the fact it had already been downloaded) however, you refused that credit.

5つ星のうち5の評価

Can't live without it!

I love this app. There's a huge selection of books and the pricing is better than I've found anywhere else. Customer service was great also the one time I had a question. Highly recommend!

2023年3月21日
自発的なレビュー
5つ星のうち5の評価

Very patient and comprehensive responses

I inquired via email about how to make purchases; and also details about discontinuing membership and still keeping the products I purchased.
Tarah handled my multiple questions with much patience and provided all necessary answers and details.
Also, I appreciate that I was getting responses roughly next business day, which was fine considering our time difference.

2023年3月13日
自発的なレビュー

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