I contacted customer support on 9/1 to cancel my account and received an email response from customer service that my account was canceled. I have an email as verification, including the person's name... もっと見る
企業が回答しました
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
I contacted customer support on 9/1 to cancel my account and received an email response from customer service that my account was canceled. I have an email as verification, including the person's name... もっと見る
企業が回答しました
Audiobookstore.com has the largest selection of quality audiobooks, and great prices. We appreciate the ability to join FlexPass and save money during seasons where we're using a lot of audiobooks,... もっと見る
企業が回答しました
"Unfortunately for security reasons, we can not cancel FlexPass accounts on our end, but I assure you the process is very quick and simple. We’ve also attached those instructions below." Det var KUN... もっと見る
When you just want to buy an audiobook for a quick listen, you don’t expect to spend a day reading pages of terms and conditions to discover that the company has automatically enrolled you in a... もっと見る
企業が回答しました
Download & listen to audiobooks from bestselling authors in just minutes on your computer or mobile device using our iOS & Android apps.
Mid Rivers Mall Drive 6209, 63376, St. Peters, 米国
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 63%に回答しています
通常2週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Kevin in West Valley, Utah here - KnR Medical Courier Services
These guys and ladies KNOW what audio books are... AND how to set them up for EASY downloads and EASY bookmarks... Multiple tracks in their downloads makes finding where you left off SUPER EASY... I have been a customer for seven years, NOT ONE problem.... I was an audible customer for 22 mins.. I WILL NEVER GO BACK TO THEM.... YOU DO NOT OWN AUDIBLE files.. The Audiobookstore - YOU DO OWN the files and can use them on ONE device or 100 devices.. NO LIMITS TO DEVICES / phones / laptops / Tablets. Flash drives ETC. The Audiobookstore HAS CUSTOMER SERVICE AND Customer EASE of use DOWN PAT....
In the shopping cart it claims the FlexPass will save you an average of $23.64 per order. I compared the FlexPass price to the regular price of a few dozen audiobooks and did not even come close to that average. I guess they are hoping you do not crunch the numbers yourself which is probably why they do not give an actual example. Also, no free audiobooks to test out the service.
I have never heard this kind of phenomena told about in such great detail since I only sense these things it was very comforting to actually hear it from a perspective form someone not of this world. I could sense the fear in Whitley but the curiosity keeps you so entrenched that you can not pull yourself away even if you don't know what is going to happen to you. I loved how Whitley showed so muchj empathy towards us that he wanted to let us know how we are destroying ourselves and our planet in such great detail. I believe this bein came to him as a warning, we must protect our planet and each other. Mny blessings to all who read this extraordinary piece of literature and the bein talks about God a lot and I love that. Thank you Whitley for your amazing work
Was looking to gift a specific audiobook. It was my bad that I assumed they would send me a ‘code’ for listening that I could share with anyone but it appears you need to log in to your account to listen to audiobooks what a complete joke. Never considering this company again.
Love audio bookstore. They often have books I cannot find on other audio sites.
People in Audiobookstore are helpful and knowledgeble and are unstinting in reaching a satisfactory resolution of readers' issues. Thank you for your service and support.
Tarah was SUPER helpful and responsive. I had an issue with my account (my fault) and she fixed it immediately, literally within minutes of me sending an email requesting assistance. Thank you Tarah!!
I enjoy so much audio book store. They have a wonderful variety of books to choose from. So far I have enjoyed listening to excellent books. In case you might have a query their customer service is extremely helpful. I will continue to enjoy audiobooks store.
A very helpful support! I had mistakened a book purchace, so I requested for a book exchange, and they did very shortly after.
Is this a scam? I signed up and bought a book but it is still saying it's downloading, which has now been a ridiculous amount of time. I've emailed and asked for a refund, but not holding out much hope. Luckily I purchased on cc so will seek refund through my bank
Brought the wrong Book, support acted Within minutes of sending the mail. Incredible
I have used other audio book services before but have been unhappy. Too many gimmicks. I tried audiobookstore.com and we have been very pleased. The company is easy to work with in terms of ordering audiobooks and their customer service is excellent and very responsive (thanks Tarah).
I sent an email to request a book exchange. The email was answered quickly and the exchange was easily completed.
Tarah was amazing with helping me!! I accidentally bought the abridged version of a book and messaged to ask for a refund so I could buy the unabridged. Tarah swapped the books for me with no extra charge instantly! I am beyond grateful and so happy with my experience!
Extremely helpful and prompt! Thank you, Tarah and Audiobooks Team! Much appreciated your efforts!
Natasha
Extremely courteous, friendly, and helpful customer service! Much appreciated Mr/Ms/She/He/It/Her/Him/Them Audiobookstore.com
Audiobookstore.com duped me into buying the wrong item and refused a refund. Instead of buying the book I needed for class, they used the title and cover art to sell me a summary instead of the book I wanted.
I reached out to customer service and showed them how the listing was deceitful but they refused to provide a refund and tried to talk me into buying a subscription. Terrible experience.
UPDATE: Audiobookstore.com continues to lie.
After posting this review audiobookstore.com contacted me and offered a refund ONLY if I removed this review. Quote: "a refund was approved if you remove the Trustpilot review you posted." Their falsely reply claims the offer was unconditional.
Additionally, the link they provided in the review reply they published on 04/05/2023 is not the link I used. I used this link, which as of this time does not currently say 'Summary' at the beginning. It only says it at the very end, and says it INCLUDES a summary, not IS a summary.
Trustpilot apparently permits them to reply with a link - but not me to include one in a review. The correct ending o the link they posted is: the-one-thing-by-gary-keller.aspx

Audio Book Store からの回答
I love this app. There's a huge selection of books and the pricing is better than I've found anywhere else. Customer service was great also the one time I had a question. Highly recommend!
I inquired via email about how to make purchases; and also details about discontinuing membership and still keeping the products I purchased.
Tarah handled my multiple questions with much patience and provided all necessary answers and details.
Also, I appreciate that I was getting responses roughly next business day, which was fine considering our time difference.
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