Augmentive レビュー 

275
•
TrustScore 5段階評価の5

4.9

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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

She was thorough, went over concerns and good effects. Mentioned what works for me, I felt like she actually cares about my health, is not just looking to prescribe and end the session. She listened r... もっと見る

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5つ星のうち5の評価

I met with Dr Lida for my ADHD assessment. Prior to that I had provided a number of completed forms ... which I must admit I felt quite overwhelming to do. I found Dr Lida to be very approachable an... もっと見る

企業が回答しました

5つ星のうち5の評価

I’ve been having my appointments with Denise and I’m so glad I chose her. She’s absolutely lovely and always greets me with a big smile and friendly welcome. I was a bit nervous at my first appointmen... もっと見る

企業が回答しました

5つ星のうち5の評価

Dr Sawhney was very helpful and thorough and made me feel at ease throughout the appointment. She was patient when I drifted off track, and I am thankful to have a clearer sense of direction now. High... もっと見る

企業が回答しました

企業情報

  1. 精神衛生サービス

当該企業による記述

We provide quick access to personalised mental health support. Augmentive's online ecosystem empowers individuals to both build and maintain positive mental wellbeing. You have over 1,000 mental health professionals at your finger tips. It is easy to both navigate and access support from the diverse range of specialists which includes therapists, clinical psychologists, psychiatrists and many other specialists. They specialise in a wide range of issues including anxiety, depression, stress and ADHD.


連絡先

4.9

優良

TrustScore 5段階評価の5

275件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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ネガティブなレビューの 100%に回答しています

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4.9

すべてのレビュー

(275)

過去12か月のレビュー数: 146件

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5つ星のうち5の評価

Very thorough and professional

Very thorough and professional.
Very empathetic and kind. Dr.Kalpana Dein, highly recommended.

2025年6月24日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Thank you so much for your lovely Review, Serena. It's greatly appreciated and I know your recommendation means a lot to Dr Dein.

Best wishes
Sarah

5つ星のうち5の評価

ADHA assessment

I had completed ADHD assessment with Dr Sandhya Eappen, she was very professional and easy to talk to. The whole experience was smooth from start to finish. I would highly recommend.

2025年6月23日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Good morning Mei

Thank you so much for your lovely review! Your recommendation is greatly appreciated by Dr Eappen and by the Augmentive team. We're delighted that you found the whole experience to be so smooth. We're here to continue to support you on your ongoing journey.

Best wishes
Sarah

5つ星のうち5の評価

ADHD Assessment with Dr Dein.

I had my Assessment with Dr. Dein and I have to say it was a really good experience. She was easy to talk too and get along with. There were many questions asked both about my Childhood and Adulthood. She made me feel at ease and allowed me time to think and process information. Some things were not easy, like remembering things from my childhood, but wasn't an issue. The end result for me was I have ADHD with some traits of Autism. Right now, it's a lot to take in, but it explains my life, experiences and behaviors so much. On wards and up wards now! After the assessment, she explained the next steps, talked me through Medication and shared care with my GP after I'm stable. If you're somebody who has struggled throughout life with various things and can't explain it or your behaviors and are looking into an ADHD Assessment, then I would highly recommend Dr. Dein.

2025年6月13日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Thank you so much for your lovely review. I'm truly glad to hear that you felt comfortable and supported throughout the assessment process with Dr Dein. She is very grateful that you took the time to pass your recommendation on. It’s completely normal for a diagnosis to bring a mix of emotions, and I admire your openness and strength in processing it all.

Wishing you all the best as you move ahead - we’re here to support you as you do so. Thank you again for your kind recommendation.

Best wishes
Sarah

5つ星のうち5の評価

Lovely Place. Very Fast and Helpful

Dr Hina Rehman was incredibly friendly and helpful and understanding of my situation.

2025年6月13日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Dear Max

Thank you so much for your feedback. Dr Hina Rehman really appreciates your comments and was delighted that she could help.

Best wishes
Sarah

5つ星のうち5の評価

Just Started Treatment

Just Started Treatment
I have just started treatment with Dr. Shortt. He has a very pleasant attitude and friendly demeanor. He has made me feel very comfortable about my treatment plan and keeps me well informed of risks and symptoms that I should be concerned about.

2025年6月6日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Thank you so much for your lovely review! I have shared your comments with Dr Shortt and I know it will mean a lot to him. We are here to support you in your ongoing journey.

With best wishes
Sarah

5つ星のうち5の評価

Excellent Clinician

Very comprehensive session with Dr Vicky Cleak. Left with lots to think about. Very useful insight, excellent analytical skills. Would definitely recommend her service.

2025年6月4日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Thank you so much for your wonderful review. I'm so glad you found your experience with Dr Cleak to be useful and comprehensive. Your recommendation means a lot.

Best wishes
Sarah

5つ星のうち5の評価

Excellent in the process of booking…

Excellent in the process of booking including a chat function for platform issues. Dr Cleak has been super helpful and extremely clear with a good focus on outcomes.

2025年6月3日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Hello and thank you so much for your very positive review. It's very rewarding to know that you had such a good experience with Dr Cleak and that you found the whole process was efficient for you.

With best wishes
Sarah

5つ星のうち5の評価

Thank you

Thank you, Augmentive Health, for arranging the session, updating me, collecting the fees and supporting the client to access the system for the session. The client expressed satisfaction with the arrangement. Thank you.

2025年6月2日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Thank you so much, Nadir! Your positive feedback is greatly appreciated.

Best wishes
Sarah

5つ星のうち5の評価

Understanding Psychatrist

The Dr was very understanding and very helpful in my diagnosis of ADHD. It gives me a another viewpoint to look at myself as now and in my past.

2025年5月29日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Hello Toby

Thank you so much for your lovely review. I'm so glad to hear that your assessment with Dr Johnny Iyiola was a success and that you can now re-evaluate so many assumptions from the past, moving forward with a new understanding.

We are here to support you in your ongoing journey.

Best wishes
Sarah

5つ星のうち5の評価

Good platform easy to use

Good platform easy to use. Intuitive and updated with new and useful features and makes managing your practice a lot easier

2025年5月1日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Thank you so much for this review! It means a lot to us and we will continue to work hard in developing our platform in the future.

Best wishes
Sarah

5つ星のうち5の評価

Very responsive and organised

Very responsive and organised. Dr. Gill is very understanding and adapts plans according to needs rather than a manual. Debra is very helpful with arranging appointments and responding to queries.

2025年5月1日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Thank you so much Adnan! We're really pleased to hear that you've had a positive experience. Dr. Gill always aims to tailor his care to each individual, and it's wonderful to know that this approach resonated with you. Debra will be delighted to hear your feedback as well—she works hard to ensure everything runs smoothly. We truly appreciate you taking the time to share your experience. Have a wonderful Bank Holiday weekend. Best wishes Sarah

5つ星のうち1の評価

Totally wrong and very messed up

The initial diagnosis and support was amazing. After the 3 months titration, I was ready to handover to the GP. Unfortunately, my consultant left their organisation, so I was made to pay another £250 for a consultation with a new consultant, who was meant to just organise the handover, instead, has just stopped my meds completely.
I have gone from an amazingly transformational experience, for the first time in my life, at 55, to being dumped.
Not happy.
No consideration about the psychological impact whatsoever.

2025年4月24日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Dear Claire

Thank you for your feedback, and we’re truly sorry to hear about your recent experience.

We’re very pleased to know that your initial diagnosis and titration period had such a positive impact, and it’s always our aim to offer transformative care that puts our patients’ wellbeing first. We're genuinely sorry that the later part of your journey with us left you feeling unsupported.

Please know that the decision made by the Consultant was based entirely on clinical guidelines and with your safety as the top priority. While we understand this may have felt abrupt, all treatment decisions must align with safe prescribing practices and the medical assessment at the time. That said, we deeply regret that this left you feeling “dumped,” and we sincerely wish we had the opportunity to provide further support and explanation before this point.

Your psychological wellbeing is incredibly important to us, and we take all such concerns seriously. We appreciate the trust you placed in our team, and we wish you the very best with your ongoing care and support.

With best wishes
Sarah

5つ星のうち5の評価

Customer service top notch

Specifically wanted to write about the customer service - Sarah (I think one of the Founders) contacted me nearly instantly and offered a call-back about a brief issue I had after an appointment.
The platform has been super easy for me to use with seeking an ADHD assessment and managing the follow-ups to that. With the chat box opening with the clinician and their team once appointment set. To follow up on any admin.
The Doctor has been very attentive in the appointments.

2025年4月5日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Dear Jake

Thank you so much for your review. I know it takes time and effort to share your feedback and it means so much that you were willing to do this.

I’m especially glad to know that our phone call made a positive difference. It's incredibly important to me and to the whole team that everyone feels heard and cared for—especially when navigating something as important as an ADHD assessment.

I’m also really glad to hear the platform has been easy to use and that the chat feature has been helpful for follow-ups and admin. I’ll be sure to pass your feedback on to the doctor as well.

Thank you again for taking the time to share your experience—it gives a boost to the whole Augmentive team who work so hard to get things right.

I hope you have a great Bank Holiday weekend - thank you again for your kindness.

Best wishes
Sarah

5つ星のうち1の評価

No faith

The gentleman that I spoke to Michael, made me feel at ease to express myself.
I was given a diagnosis almost immediately.
I was advised that I would receive prescription tablets via the post.
Nothing!!!
So in Shortt I paid £750 for 28 minute chat. More fool me.

2025年3月21日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Dear Samantha

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear about your experience and understand your frustration regarding the delay in receiving your medication.

As we discussed, the delay was unfortunately beyond our control, and we did our best to keep you informed throughout the process. We also offered you a full refund at the time, which you kindly declined in favour of waiting for the medication to arrive. We're pleased to confirm that your prescription was eventually provided and you received the medication.

We always strive to provide a reliable and responsive service, and while delays are rare, we sincerely regret any inconvenience this caused. Your feedback helps us continue to improve, and we thank you again for your patience and understanding.

Kind regards,
Sarah

5つ星のうち1の評価

Appointments cancelled at very short notice

Frustrating experience which left me feeling very let down. I booked an appointment which was cancelled by the consultant via a brief and somewhat garbled phone call a couple of hours before it was due to take place. I understand that these things happen, but the same thing happened again with the rearranged appointment the following week. The consultant didn't offer any explanation for the second short notice cancellation and in the end I decided to get my money back (over £800 paid upfront for a video consultation) as I was not willing to discuss my health with someone I felt let down and irritated by. Although the team at Augmentive were helpful and apologetic, the consultant made no attempt to get in touch to apologise for inconveniencing me on two occasions. As part of the onboarding process I had to disclose some personal information which I found challenging and I was very anxious about seeking help in the first place. It had taken me a very long time to take the decision to try to get a diagnosis and to be treated so carelessly was a real blow and it continues to play on my mind several weeks after the event. I am surprised that the consultant didn't bother to get in touch after cancelling twice in short order (he left it to his secretary on the second occasion), particularly as he must have some insight on the affect that this poor treatment could have on someone seeking a diagnosis as an adult. The absence of follow up from anyone at Augmentive feels neglectful, but ultimately it is just an online portal (and a glitchy one at that) for making appointments with private doctors and not anything more sophisticated than that.

2025年2月18日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Dear Diane

I’m so sorry you had such a frustrating experience and that you feel so let down. I would feel the same way - the last minute rearranging of your assessment was unacceptable and far from the service we pride ourselves on.

Thank you for your honest feedback - I’d like you to know that we are currently working with the consultant involved to ensure this doesn't happen again.

I would love the opportunity to speak with you and to discuss whether you may wish to see one of our other consultants. I will personally ensure that you have a very different experience. If this is something you would be prepared to consider, please feel free to email me directly at clinic@augmentive.io. If you share your phone number by email, I will give you a call at a time to suit you.

With very best wishes
Sarah

5つ星のうち5の評価

Highly recommend Dr. Khurram Sadiq

Dr. Khurram Sadiq is an exceptional psychiatrist and I am incredibly grateful for his expertise and support. Being diagnosed with AuDHD (autism and ADHD) as an adult was a huge step for me, and Dr. Sadiq made the entire process feel validating, insightful and empowering.

During the initial consultation, he was kind, patient and genuinely invested in understanding my experiences. He took the time to explain my diagnosis thoroughly, helping me make sense of things I had struggled with for years. His approach is thoughtful and compassionate, ensuring that I felt heard and respected every step of the way.

The efficiency of his process and communication through the app is also outstanding. After my assessment on Friday, my prescription was ready by early Monday morning, only slightly delayed because I needed to submit a blood pressure reading on Saturday. The prescription ordering process was so simple and the medication delivered the next day. Everything was handled with professionalism and care, making what could have been an overwhelming experience smooth and stress-free.

I finally feel like I have the understanding and tools to navigate life in a way that works for me. I cannot recommend Dr. Khurram highly enough and his knowledge, empathy and dedication make all the difference.

2025年2月28日
自発的なレビュー
5つ星のうち5の評価

Dr Eappen is brilliant. A tremendous experience from start to finish!

For a long time, I had suspected that I had been living with ADHD but had always been apprehensive about getting diagnosed.

I was recommended augmentive by a friend and colleague who had used the platform before to be diagnosed with ADHD, so I was reassured of the service they provided.

The platform allows you to easily search for the right doctor. Booking an initial consultation, follow-ups, and roll-offs has been an amazing experience. The level of communication is also second to none!

I can't recommend Dr Eappen enough! Her help during these past few months with my diagnosis and medication has had such a positive impact on my life.

2025年2月1日
自発的なレビュー
Augmentive ロゴ

Augmentive からの回答

Dear Will

Thank you so much for your kind words. We're thrilled to hear that your experience with Dr Eappen and our platform was so positive. Your feedback about our communication and ease of booking is especially appreciated — we work hard to ensure the process is smooth, so it's great to hear it made a difference for you.

We’re so glad to know Dr. Eappen’s support has had such a positive impact on your life, and we truly appreciate your high recommendation. Thank you again for sharing your experience!

Have a great week and best wishes
Sarah

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