Auk レビュー 

I bought my Auk (black walnut Auk mini 2) about a month ago. What I like: the design is gorgeous, I love both the way it looks and how easy it was to set up and use. The little watering indicator dial is an especially helpful feature. A question I sent to the help support early on was answered quickly. What I like less: the product is quite expensive, my parsley and cilantro are now developing yellowish spots and dying (this started at about 3 weeks). My basil is still doing quite well but is now growing up against the light and visibly burning some leaves (the light is already set at the highest point on the poles). The light fixture does get quite hot. A second question I sent to help support 2 days ago has not yet been answered. Finally, while not a product review exactly, I must say how much I enjoy watching your advertising videos - they are creative and funny and worthy of an award and definitely were a factor in enticing me to purchase my Auk so they have done their job for you.

I’ve had the Auk Mini 2 for a little over a month and LOVE IT!!! My wife and I were both amazed at how fast the herbs started growing and love how we can clip and use freshly grown herbs in our cooking!
I travel often and my wife’s green thumb is questionable…. But with Auk fresh herbs are always available!!! We Love It!! And it looks beautiful as well…. Could not be happier! Thank you Auk Team!!!

The two units I purchased have done well for some things by not well for others. The basil works very well. The parsley not so great. It grew but soon died out. I tried my own seeds in the other planter, such as bok choy , endive and red leaf lettuce and they have done well. One other issue is if you have a power outage it does not time out in the evening. My outage was for maybe 10 seconds.

The garden is beautiful. The set up was easy and I got good results the first crop. I occasionally have to reestablish to connection to my iPad but rarely.

So easy to set up and very fast results , grew rocket first and managed to get four full harvests before deciding to move onto basil and chilli, now watching as it grows ..such a fast process love watching the daily progress.

In a little more than a few weeks we've got more herbs than you can shake a stick at

I purchased the Auk Mini 2 but didn’t have a chance to set it up until this past week and wow! It is very easy to set up and with the app it made it easy adjusting the timings for the grow light. I initially started just with the basil, I planted the seeds on Tuesday and by Friday little shoots were appearing. On Thursday I planted chives, coriander and parsley and I’m hoping by Christmas I’ll be harvesting fresh homegrown herbs. The device is very well made and pleasing to the eye, the grow light is focused on the plants with minimal light spillage. I’ll have a better idea in the next few months once I’ve tasted the herbs with regards the plant food supplied but with germination occurring in 3 days I’m very impressed so far! Thank you AUK for creating an aesthetically pleasing mini garden that is delight to use.

Excellent product - so easy to set up and really satisfying to see everything growing.

So you know how you always wished you could have fresh herbs at home but never succeeded because the potted herbs keep dying or the seeds never seem to germinate? Auk takes all the plant whisperer complexity away and stuff just grows beautifully. 100% recommended. And it looks fantastic too as an evening light.

I have always struggled to keep plants alive until the mini2 came into my life!!! This thing is amazing! Now I'm growing my own little jungle, right in my kitchen.

I absolutely love my Auk mini 2 and really enjoy clipping my fresh herbs or lettuce as I’m preparing recipes. The taste is so obviously more flavorful with the freshly grown items and I enjoy knowing exactly how they were grown. Very very happy with the Auk and may eventually talk myself into getting another one 🤭

The Mini2 is a high quality, well-designed product. There were some production/shipping delays, but the company was extremely communicative and kept me up to date on when to expect it.

Its a very stylish product, lots of potential. But plants, being plants, can fail with any system no matter how good. The first flush of growth has been amazing, but the plants then stalled once I started to harvest. I was going to re-sow, but Auk had no stock of the coir compost or the top dressing layer. Plus the instructions on some of the seeds was incorrect - the packet of plant said to cover the seeds, but the instructions on the website said not to cover. When products cost as much as they do with Auk (the nutrients are expensive too), then the instructions should be correct across all platforms, with no ambiguity! Annoying to have lost half of pack of expensive seeds, even though I had followed the instructions. So this, and the sometimes lack of stock, and the high cost of consumables, is why I've only given 4 stars.

I love the Auk mini! I bought the black walnut and it looks absolutely amazing. The detail, the design and of course the herbs! I use my own seeds and from some heirloom varieties and they grew so well. I love it so much a bought a couple more. Thanks for designing such a useful indoor garden. It’s so fun watching them grow :)

I had seedlings in about a week. I’m excited to not have to buy herbs from the e grocer that don’t last. Of the 4 vessels, two have my own seeds and two are Auk seeds. To w Auk seeds are growing fantastic. My own seeds have been much slower to sprout and are spindly. I would recommend and would have given 5 stars if my seeds looked as good as Auk’s.

I love my Auk planter! It looks gorgeous on the counter and so far everything has grown quickly and beautifully. Can’t wait to try out the new tomato and pepper inserts that I received.

From a production setback to home-cooked resolutions, this team has performed exemplary in every respect.

The Auk took s little while to arrive but earn it did, it was easy to assemble and my herbs are growing beautifully. It's actually hard to keep up with the harvesting. I'm getting ready to order another one.

Ich habe eine Bestellung getätigt und dabei meine vollständige Lieferadresse inklusive DHL-Packstation und Postnummer angegeben. Vom Händler wurden jedoch entscheidende Adresszeilen (Packstation & Postnummer) schlichtweg weggelassen.

Die Konsequenzen und der bisherige Ablauf:
- Unzustellbarkeit: DHL konnte das Paket wegen der unvollständigen Adresse nicht zustellen. Das Paket befindet sich laut Tracking bereits auf dem Rückweg zum Absender.
- Unflexibler Support & Textbausteine: Auf meine Anfrage bezüglich eines sofortigen Ersatzversands (die Bestellung war als Geburtstagsgeschenk für diesen Freitag gedacht) erhielt ich zweimal hintereinander exakt denselben unpersönlichen Textbaustein.
- Fehlende Einsicht: Obwohl im DHL-Tracking eindeutig belegt ist, dass die Sendung auf dem Rückweg ist, weigert sich der Kundenservice stur, vorab einen Ersatz zu verschicken, und verlangt, dass ich warte, bis das Paket physisch im Lager eintrifft.
- Null Kulanz: Keinerlei Entgegenkommen, keine finanzielle Kompensation für die erhebliche Verzögerung und mangelnde Einsicht bezüglich des selbstverschuldeten Fehlers.

Aufgrund der mangelnden Kooperation und der mehrfachen Standard-Antworten musste ich nun einen Fall bei PayPal eröffnen.

Sehr enttäuschende Kundenerfahrung – fehlerhafte Abwicklung beim Versand verbunden mit unflexiblem Kundenservice.

2.10.2026 Update: seit der Reklamation am Mittwoch unveränderter Status. Viele Standardmails, Lippenbekenntnisse, dass man sich schnellstmöglich kümmern wird und bis heute ist immer noch kein Versand erfolgt. Der Service ist in Summe katastrophal. Wahrscheinlich spielt man hier immer noch auf Taktik, dass das Paket den Absender erreicht. Als wenn es so schwer ist, unverzüglich ein neues Paket zu versenden.

6.10. Update: Versand ist immer noch erfolgt. Man wird gefühlt jeden Tag mit einem anderen Grund hingehalten. Dies ist die schlechteste Kundenerfahrung, die ich ich jemals mit einem Unternehmen gemacht habe.

09.10.2026 Update: Das Chaos geht weiter und steigert sich ins Unfassbare: Der verspätete Ersatzversand wurde klammheimlich in mehrere Pakete aufgeteilt. Als wäre das nicht schon schlimm genug, wurde eines der Ersatzpakete ALLEN ERNSTES erneut an die falsche bzw. unvollständige Adresse geschickt – genau an die Adresse, an der bereits die erste Lieferung gescheitert ist und zurückging! Logistik und Kundenservice agieren hier auf absolutem Amateurniveau. Ich verweigere die Annahme und fordere über den PayPal-Fall die sofortige Rückerstattung des Gesamtbetrags.

Dies ist ohne Zweifel das schlechteste und unfähigste Kundenerlebnis, das ich je erlebt habe.