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レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ive been back to AutoID multiple times now, they're recommendations for products to complete my car have been absolutely spot on! Full exhaust, full carbon kit, full lowering stance kit and even toppi... もっと見る

5つ星のうち5の評価

Excellent service and advice once again from AutoId, had stance kit fitted to BMW M2, amazing work and looks great. Would recommend everyone to go here or if unsure about anything just give them a ca... もっと見る

5つ星のうち5の評価

If you’re looking at purchasing car mods from AUTOID then definitely do it! Lovely, clear website with excellent customer service. Ordered a Full Zaero Design Kit for my GTI and it arrived in less... もっと見る

5つ星のうち5の評価

I'd already purchased a carbon shark fin cover from Autoid for my 440i and was interested in the matching wing mirror covers. Not sure on fitting, I contacted AutoId by live chat and got an almost ins... もっと見る

企業情報

  1. カー アクセサリー店
  2. 車体部品提供業者
  3. 自動車部品メーカー

当該企業による記述

Creator and distributor of premium automotive parts & accessories. We specialise in parts for BMW Mercedes Audi & Tesla cars.


連絡先

4.7

優良

TrustScore 5段階評価の4.5

258件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

ネガティブなレビューの 50%に回答しています

通常1週間以内に回答

この企業のTrustpilot 利用方法

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5つ星のうち1の評価

Rubbish company sells cheap chinese…

Rubbish company sells cheap chinese parts for top prices i ordered an item the part came and the fitment was awful then had to get it swapped 3 times still no good. Then when asked for a refund they ignored my emails. So in the end i returned the parts and had to open a case through paypal to get a refund. Cowboy outfit don’t use.

2020年7月26日
自発的なレビュー
AUTOID ロゴ

AUTOID からの回答

Hi Sanjeev,

Sorry to hear that we haven't delivered the service you expected in contrast to our other reviewers.

We worked with you on this to make sure the fitment on the goods were as close to OEM as can be, however this is not always possible with aftermarket products. As you can imagine, the tolerances on aftermarket products cannot be the same as OEM as we're not privy to the same resources. However, as you mentioned, we sent 3 pairs of mirror caps out to try meet those standards.

I recommend purchasing genuine BMW items, rather than aftermarket, next time around to avoid disappointment.

After reviewing our emails and messages, we ensured a response within 24 hours each time - sorry that you feel this is unresponsive.

The reason the refund took longer than usual was because the goods were returned to us damaged. This means the goods needed to undergo investigation and then provide a partial refund.

5つ星のうち5の評価

M2 carbon parts

I purchased carbon parts for the M2 competition. I want to say a big thank you to the guys from AUTOID for the excellent performance, but I also want to note that there are almost no problems when installing TRE components, which cannot be said about AUTOID ... in general, everything got up quite well, but the TRE components are of better quality side! In my opinion they are worth their money, and you can save a lot of money in comparison with the same BMW Performance. We suffered a little with the installation, but as a result everything is in place and looks as good as BMW Performance. Many thanks to the AUTOID team for cooperation, it is very pleasant to work with you guys!!!

2020年7月17日
自発的なレビュー
5つ星のうち4の評価

Honest review

It’s a shame that I’ve had to give a mediocre review for what could be a great Company.

I contacted the Company as I wanted some black kidney grill for a car that I’m picking up. As it is a new car I wanted the fitting service and even drove to their offices to check them out.
Alas, they never returned my calls and I felt that they regarded me as a pain rather than a potentially good customer.
In the end I bought the grills from a competitor and I will attempt to fit them myself.

I did buy some black M sport badges from AUTOID though and will confirm that they are great quality with the colours the correct match.
The goods were dispatched and received the next day so don’t be put off.

Update:
The Company rang me and offered their apologies for the above and even offered to fit the parts which I bought from a competitor, which was a nice touch.
I have to say that they do care about their reputation and go out of their way to help.
I would definitely buy goods here again.

2020年6月20日
自発的なレビュー
AUTOID ロゴ

AUTOID からの回答

Hi Barry,

I'd like to think we always look after our customers so I am really sorry to hear your experience wasn't up to our usual standards.

I've just checked our comms and see that your first message was on the Saturday 6th, we responded on the next working day at 8:30am Monday 8th. Our phone lines are closed over the weekend, so that is more than likely why no one returned your calls during that time frame.

We'll investigate internally to see what was missed here but I do want to extend an apology from us. Poor reviews can be quite scaring, so if you would be so kind to revisit this review at a later date, it would be appreciated.

All things considered though, I am pleased we were able to deliver on time with the other items.

Should you need anything else do not hesitate to ask.

Jack

5つ星のうち5の評価

Great service

Great service. Considering the Covid-19 delay problem, AUTOID handled it professionnaly and always responded quickly to my questions. I recommend the seller both for price and quality of service

2020年5月14日
自発的なレビュー
5つ星のうち5の評価

M240i carbon spoiler

I recently ordered a carbon rear spoiler for my M240i from the website after I saw they were back in stock from an instagram post. I received the item in a timely manner, the item was adequately packed and in perfect condition. I've since received exemplary customer service from Sam, who has been keen to get in touch and personally ask how I'm getting on with everything. I cannot fault their service.

2020年3月23日
自発的なレビュー
5つ星のうち5の評価

Carbon fibre wing mirror covers

I recently purchased a set of carbon fibre wing mirror covers from Autoid and would highly recommend. My car has BMW OEM carbon fibre splitter and spoiler and the wing mirrors match perfectly. Delivery to Scotland was really quick and they arrived safely. Thanks guys, would definitely purchase from again!

2020年3月5日
自発的なレビュー
5つ星のうち5の評価

TRE Performance painted wing mirrors

Ordered these in Estoril for my M140 and to get rid of the ferric caps. Bonus that they look very similar to the M mirrors. (Always wanted a proper M car but dog would object:)) Arrived very quickly and extremely well packed. Followed the video for fitting and easier than I thought. Everything fitted and lined up perfectly. Colour match of Estoril also very good.
Will definitely be using these guys again and would 100% recommend them.

2020年2月19日
自発的なレビュー
5つ星のうち5の評価

CARBON PACK BMW M2 COMPETITION

I recently ordered the entire carbon pack for an BMW M2 Competition.
The packaging was great, nothing to say and the quality of carbon worthy of the original carbon from BMW, see the photos on the AUTOID website.
The placement was done by myself, given the quality of manufacturing, no worries to do it myself.
Thank you AUTOID, and see you very soon for the interior carbon.

Guy.

2020年2月18日
自発的なレビュー
AUTOID ロゴ

AUTOID からの回答

Guy, thanks so much for the review. Its been a pleasure dealing with you and I am really looking forward to getting some more parts for the M2. Once its finished, its going to look epic.

Jack

5つ星のうち5の評価

M2 Competition rear CS carbon spoiler

I recently purchased the carbon CS style spoiler for BMW M2 Competition and I cannot recommend the product and the service enough. The product was very well packaged and only under extreme circumstances could I see the products being damaged in anyway. The product itself was very easy to install and it helped that the tape was very high quality 3M tape as some other companies cheap out. It also helped that on there website they have an installation video. The service I received from AUTOID was also very good, they kept me upto date where my product as and after delivery got in touch with me to make sure that everything was okay. I highly recommend them to anyone.

2020年2月16日
自発的なレビュー
AUTOID ロゴ

AUTOID からの回答

Hi Liam. Thank you so much for the kind words mate. We need to see some photos of this M2C... I can imagine it looks brilliant with the CS style spoiler.

Your feedback on the install and quality is really welcome. Thanks again.

Jack

5つ星のうち5の評価

BMW owners look no further.

If you are a BMW owner looking for high quality OEM plus cosmetic enhancements for your car, then really AUTOID is the only business you need to use and refer to. Having bought the “M3/M4 style wing mirrors” on my previous M140i and currently the tin it’s rear reflectors on my M2C I’m pleased to say the quality and finish is excellent and represents great value for money. If there happens to be any delays with suppliers, they’ll also be in communication throughout the process. AUTOID’s reputation throughout the BMW forums and pages is also reassuring, if you are unfamiliar of the business.

2020年2月12日
自発的なレビュー
AUTOID ロゴ

AUTOID からの回答

Trystan. Wow. Thanks so much for taking so much of your time to write a kind review. It's always encouraging to hear such kind words spoken about our business.

If you're ever local to us, feel free to pop in for a cup of tea. We'd love to see the car!

5つ星のうち5の評価

Air freshener & rear deflector delete.

Great service from AUTOID , it’s the 2nd time I’ve ordered air fresheners from them as like smell and match car.
This time I ordered rear reflector delete even though I don’t think these are worth money this is nothing to do with AUTOID it’s the product.
They are a great company and will definitely use again.

2020年2月12日
自発的なレビュー
AUTOID ロゴ

AUTOID からの回答

Hi Paul. Thanks for returning, we're pleased to have you back. I really appreciate the feedback on the rear reflector deletes, if you get a moment, please email me to expand on this so I can feed that back to Goldenwrench.
Chat soon!

5つ星のうち5の評価

A bit trouble with the delivery

A bit trouble with the delivery. Parcel2go did a misstake and refunded the package. But Jack solved it. He did a great job. And was updating me all the time in progress. I will order more times from Autoid! Great service 👍🏻😀

2019年11月7日
自発的なレビュー
AUTOID ロゴ

AUTOID からの回答

Thank you for the very kind review Simon. I am sorry that we had issues with P2G. We've since moved to Royal Mail for the majority of our orders so hopefully this will not be an issue again.
Thanks for your custom, I look forward to hearing from you again soon.

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