Good informations provided by their sales team prior to purchase. Pump/filter came quick and the quality is great. Highly recommend
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... もっと見る
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As always one phone call and I get what I need professional staff knowing what there talking about, a real person thats always happy to help, could not go anywhere else. After sales support will alwa... もっと見る
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I callaed today regarding a technical issues with a product I purchased from a private seller and spoke with a gentleman from this company who gave me some fantastic advice and helped me sort it out.... もっと見る
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企業情報
Automated Environmental Systems について
当該企業による記述
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
連絡先
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, 英国
- +441284658770
- sales@automatedenvironmentalsystems.co.uk
- automatedenvironmentalsystems.co.uk
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 100%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Good, old fashioned customer service
Good, old-fashioned customer service.
You get to speak to a human who is knowledgeable, listens, understands and advises expertly.
The kit I bought was exactly what I needed, and recommended by AES.

Automated Environmental Systems からの回答
Great range in stock
Great range in stock, good prices, Super fast delivery and great tracking information form the courier (albeit pull not push)

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Automated Environmental Systems からの回答
Responsive, professional, knowledgeable and helpful
Every time we ask for help these guys are just brilliant. This time I sent in a photo of a broken part as I had no idea what it was called. Incredibly helpful. Thank you!

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Great service payed for my product and…
Great service payed for my product and delivered next day amazing customer service very kind

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IX22 Swimming Pool Heater
IX22 Swimming Pool Heater, the order was easy, next day delivery, had an issue with size of water input and output only 50mm connection provided, part missing to reduce to 1.5", very helpful missing part sent out same day for next day delivery, highly recommend this company.

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Automated Environmental Systems からの回答
First class company to deal with
First class company to deal with. No previous dealings and Simon could not have been more helpful, professional and a pleasure to deal with. Will definitely be using them again. 5*

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Helpful and informed
Nick was very helpful in sorting out a query we had about a pool bypass kit and how to install the kit. Sent us a diagram by email following a useful telephone conversation.
We have now installed a bypass kit and are delighted it’s fully working. Thank you for your help.

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Excellent products and service
AEG and Simon have been consistently excellent – both in terms of the products they’ve supplied and the service during and after fulfilment. They’re all also genuinely nice people and I strongly recommend them.

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Great Service
Great service from the outset. Communication was spot on, and the engineers that attended were informative and pleasant. Cant fault anything from start to finish.

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Automated Environmental Systems からの回答

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AES have been fantastic
AES have been fantastic. From helping me get the right thing to helping me make sure I get the most from it! Very very helpful. Highly reccomend.

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Fantastic support
Fantastic support before, during and after our purchase. Simon was very helpful recommended what we needed for our current setup, and even after when we were having a few teething issues he was always on hand to assist

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The immediate response and the answers…
The immediate response and the answers to me questions were very quick. Even when i called, i got an immediate solution

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Fantastic customer service from AES
Purchased a Remora i15 Inverter heat pump last year (2024), but when I fired it up this year I was getting a flow rate error.
Emailed AES and much to my surprise I had a response immediately! As this was a bank holiday weekend I was pretty impressed.
I spoke to Simon at AES who arranged a video call to investigate the issue. We tried many things including manually triggering the flow switch (which worked). Simon walked through all of the pipework and even did some calculations on my pool pump flow rate.
After an hour or so, the error remained, but Simon suggested sending out a replacement flow switch, even though it appeared to be working ok when triggered manually.
New part arrived which was straight forward to replace and result!!!! It was all working!
I cannot thank Simon at AES enough, not only did he spend an hour on a bank holiday weekend supporting me, but also issued a replacement part free of charge in good time. This is fantastic customer service! Many Thanks!

Automated Environmental Systems からの回答

Automated Environmental Systems からの回答
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