AutoStar Transport Express レビュー 

286
TrustScore 5段階評価の4.5

4.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

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5つ星のうち5の評価

I'm so glad I chose AutoStar Transport Express to transport my vehicle... From the first conversation with AutoStar Transport Express Staff to have my vehicle freighted across the United States they... もっと見る

企業が回答しました

5つ星のうち5の評価

Best experience with shipping my car from the island to the mainland. Definitely recommend them. They have made shipping my car such an easy process and dropped the car to my house. Will always refer... もっと見る

企業が回答しました

5つ星のうち4の評価

This car transport company is legit, I paid in advance,got notified when pick-up was near. I got responsive answers when needed. Thanks guys!

企業が回答しました

5つ星のうち5の評価

AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... もっと見る

企業が回答しました

企業情報

  1. 車両輸送代理店

当該企業による記述

Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

286件のレビュー

5つ星
4つ星
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1つ星

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ネガティブなレビューの 90%に回答しています

通常48時間以内に回答

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4.6

すべてのレビュー

(286)

過去12か月のレビュー数: 96

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5つ星のうち5の評価

They picked up and dropped my car on…

They picked up and dropped my car on time and were very knowledgeable and friendly. My car arrived in the same condition it left. I would highly recommend this company. Perfect travel from Florida to PA.

2025年10月31日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Max Montalvo @ 786-228-5246: Hello Donna, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Donna, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards

5つ星のうち5の評価

Frank was super accommodating with my…

Frank was super accommodating with my personal situation and worked very diligently to get our vehicle picked up when promised and even delivered before it was promised. I highly recommend Auto Transport!!!

Thanks
Serina

2025年10月24日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Frank Navas @ 786-228-5373: Thank you so much for the great review, Serina! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email frank.navas@autostartransport.com

5つ星のうち5の評価

Fast

Fast, easy, friendly and cheapest

2025年9月24日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Manny Vazquez @ (786)-725-2238: Larry, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.

5つ星のうち5の評価

Excellent customer service fabulous…

Excellent customer service fabulous follow up the men on the car transport rig were outstanding and polite and extremly professional communication is key in this type of car pick up and drop off thank uou johan if i ever need a car transported again autostar has my trust and approval million and one thank you to all the staff at autostar

2025年10月12日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Alan Iberlucea @ 786-725-5989: Hi Julie! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!

5つ星のうち5の評価

Recommend

Got my car and in good condition. The people were nice. Kept in contact with me

2025年10月14日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.

5つ星のうち5の評価

I used them for transport from Michigan…

I used them for transport from Michigan to Arizona the process was fast and easy and the carrier was very professional

2025年9月19日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

George Prestera @ 786-725-5998: Thank you so much for the great review Christine! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4209, 786-725-5998, or by email george.prestera@autostartransport.com

5つ星のうち5の評価

Amazing service!

Beyond amazing service. I live in Alaska Purchased a vehicle in MN and had it delivered to a shipping yard in Seattle. These guys made this transition easy. Thank you for great service. I had no doubts my vehicle would make it safely and be well cared for. Thank you

2025年9月19日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Eduardo Troconis @ 786-228-5569: Hey Lori, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

5つ星のうち5の評価

La experiencia fue estupenda sin…

La experiencia fue estupenda sin problemas desde Miami hasta whitewater Wisconsin el vehículo
Vino en excelente estado el conductor amable

2025年9月22日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Juan Acosta @ 786-228-5057: ¡Hola Efraín! Gracias por tomarte el tiempo para compartir tu experiencia. Nos alegra mucho saber que tu experiencia de transporte fue excelente. Siempre es un placer recibir comentarios positivos de nuestros clientes, quienes reconocen y agradecen nuestros esfuerzos. Mi equipo y yo siempre nos esforzamos por brindar el mejor servicio posible. Un placer ayudarte. Y si alguna vez nos necesitas, no dudes en llamarme. Será un placer ayudarte. Puedes comunicarte conmigo al (786) 228-5057 o al (888) 802-8250 Ext. 2260, o por correo electrónico a juan.acosta@autostartransport.com. ¡Gracias!

5つ星のうち5の評価

Worry free car transport

Frankie was the driver of the transport we used. He was on time, picked a location that was easy for us to hand over the car. He was courteous and answered any questions we had. The car was transported from Florida to New Hampshire without any issues and within the timeline he gave us. I highly recommend this transport company, I would definitely use them again.

2025年9月26日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Alan Iberlucea @ 786-725-5989: Hi Sandy! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!

5つ星のうち5の評価

My experience was great even from t

My experience was great even from the time I called to plan with someone I got with one agent. The one young lady followed me all the way through even though I had all kind of problems getting my cars ready to be transported. The batteries were dead. I live 3000 miles away, and I had to rely on someone there to get the cars ready for me but the agent the young lady stayed in touch and when I was ready to go, it was a easy go.

2025年10月11日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Johney! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com

5つ星のうち5の評価

The time

State Iowa two Florida picked up golf cart. Two days later they dropped it off. The golf cart was fine. I would recommend it to anybody. Thank you.

2025年9月26日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Sean Hancock @ 786 228 5243: Thank you, Dale, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!

5つ星のうち5の評価

Recommended!

Daniel Troconis and the Puerto Rico team were great. Super communicative during the process. I wasn’t sure about the pick up date in Florida, and they managed to assist me as needed. Cars arrived to Puerto Rico as expected and in one piece, and the staff that assisted us at pickup were super friendly. Customer service is one of the most important things to me, and they did excellent!

2025年8月8日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Daniel Troconis @ 786-464-8184: Hi Sugeily, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com

5つ星のうち5の評価

Auto Star Transport took really good…

Auto Star Transport took really good care of me. I had to change my pickup date several times due to unforeseen delays and they had no problem doing it. Eduardo and Danielle were extremely helpful and very understanding of the issues I was experiencing. The price quoted was quite reasonable and did not change. This is my second time using Auto Star Transport and both times I have been very satisfied with their service.

2025年9月27日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Eduardo Troconis @ 786-228-5569: Hey Lashelle, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

5つ星のうち5の評価

The pricing was competitive

The pricing was competitive. The communicated well. The service a feature to track the process was helpful.

2025年9月9日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Edwin Meffe @ 786-228-5364: Hi Eric! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.

5つ星のうち5の評価

Reliable with good communication

Reliable with good communication. Our car made it safely from California to Virginia.

2025年9月20日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Max Montalvo @ 786-228-5246: Hello Christyn, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Christyn, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards

5つ星のうち5の評価

AutoStar is very reliable.

AutoStar is very reliable. Manny has been so helpful in transporting our car from CT to Kansas City. The only issue is that we need to be at the receiving end in person to take delivery of the car as they do not have any storage facilities- this may be the case with all the other auto transporters too

2025年8月28日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Manny Vazquez @ (786)-725-2238: Hi Srinivasa, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.

5つ星のうち4の評価

They were good

They were good, even tho at the final destination there were some hiccups but they work them out, it was not their fault but the vendor they use

2025年8月4日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Sofia Wolf @ 786-871-0091: Hello Daniel, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at sofia.wolf@autostartransport.com.

5つ星のうち5の評価

The staff of AUTOSTAR TRANSPORT has…

The staff of AUTOSTAR TRANSPORT has handled various orders for us and were amazing with their consistency keeping us updated along the way. Valerie, my rep was exceptional in handling each order. Would definitely recommend them and will continue using them in the future.

2025年9月25日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Edwin Meffe @ 786-228-5364: Hi Gary! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.

5つ星のうち5の評価

Price was competitive

Price was competitive. Other carriers changed their lower price after I committed. AutoStar did not do this. They have up front pricing.

They communicated well both for pick up and drop off and were flexible.

I would use them again.

2025年8月28日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!

5つ星のうち2の評価

Integrity


Auto star completed my car move from West coast to the Midwest within the time frame and for the amount agreed to. However, the transport driver offloaded MY car at a stop in Denver and used it for his personal use. He did not have permission NOR did he ask! When I showed the driver the odometer at pick up and drop off there was an additional 60 miles! He also took a McDonald’s gift card that I put in console for my son… ( denied but come on, moms like yo surprise their kids so I know it was taken !!) He said he put the gas back in the car ….. like that was compensation for using my car without permission- I asked for $ 100 refund and never heard a word back. Tony at AutoStar would not return my calls or text- pretty much dumped the problem on the driver. Which is not right. I bought the service through auto star, not the driver. BTW-Yanni P was the driver … be aware and call out to ANY transport driver you have recorded the mileage at pick up. I can’t imagine why the driver would take the risk of an accident let alone taking a car that he didn’t have the owners permission ….

2025年5月5日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

We are truly sorry to hear about your experience. While carriers are independent and responsible for the handling of vehicles in their care, we understand how concerning it is to feel that your trust was compromised. Please know that we take these matters seriously, and feedback such as yours helps us strengthen the standards we expect from the drivers we contract. We appreciate you sharing these details with us and wish you the very best moving forward.

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