I'm so glad I chose AutoStar Transport Express to transport my vehicle... From the first conversation with AutoStar Transport Express Staff to have my vehicle freighted across the United States they... もっと見る
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Best experience with shipping my car from the island to the mainland. Definitely recommend them. They have made shipping my car such an easy process and dropped the car to my house. Will always refer... もっと見る
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This car transport company is legit, I paid in advance,got notified when pick-up was near. I got responsive answers when needed. Thanks guys!
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AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... もっと見る
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企業情報
当該企業による記述
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
連絡先
80 SW 8th St, 33130, Miami, 米国
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4.6
優良
286件のレビュー
最近のレビュー依頼の記録はありません
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ネガティブなレビューの 90％に回答しています
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⭐⭐⭐⭐⭐
⭐⭐⭐⭐⭐
Excellent experience with AutoStar Transport Express. Communication was clear and consistent from start to finish, pricing was fair with no surprises, and my vehicle was picked up and delivered exactly as promised. Professional, reliable, and efficient — I would absolutely use them again and recommend them to anyone needing auto transport.
2025年9月10日
自発的なレビュー
AutoStar Transport Express からの回答
Rodrigo Franca @ 786-725-5994: Hey Matt, thank you for reaching out and providing us with valuable feedback. Our customers' feedback guides our business and helps us keep improving the service we provide. We're thrilled that you had a 5-star experience with AutoStar Transport Express. When you, your family or friends want a worry-free transport for your vehicle, please contact Rod at 786-725-5994 or 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.
Autostar was a pleasure to work with
Autostar was a pleasure to work with. They are very punctual on their correspondence and stick to their price and delivery time. I worked with Demetri whom was excellent so good I reused this company multiple times. 4 times in two years. I highly reccomend them.
2026年1月4日
自発的なレビュー
AutoStar Transport Express からの回答
Demetri Valerga @ 786-577-5175: Hello Richard. Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com
Autostar Transport was great!
Autostar Transport was great!! They moved my '64 Impala from PA to TX. The price was fair, driver was courteous, on-time, and my car was delivered without a scratch. 100% recommend them.
2025年2月21日
自発的なレビュー
AutoStar Transport Express からの回答
Tony Salvini @ 786-228-5234: Hey Rob! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
Strongly Not Recommended
Strongly Not Recommended – Dishonest and Unprofessional Service
A few days ago, I contacted AutoStar Transport to move a forklift. I confirmed the price with their staff and clearly stated that the transport had to be completed within the following two days, which they agreed to.
On the first day, they failed to provide any confirmed pickup time. When I reached out, I was told they were “working on it” and that a driver might not be assigned until the second day. After that, they stopped proactively communicating with me.
On the second day, I still received no pickup time. When I contacted them again—this being the final day the transport had to be completed—I was suddenly told that they could not assign a driver unless I paid an additional $200.
I was extremely upset by this clear lack of honesty. I requested to cancel the order, but they stated that while cancellation was allowed, they would not refund my $100 deposit. With my schedule extremely tight and their policy leaving me no real alternative, I was forced to compromise and ended up paying an additional $109 on top of the original price just to complete the transport.
I am very disappointed with this company. Last-minute price increases, delays, and using a non-refundable deposit as leverage reflect a complete lack of professionalism. This was the worst service experience I have ever had. I believe I am not the first customer to encounter this situation, and I hope others will take this experience into consideration to avoid unnecessary losses.
2025年12月17日
自発的なレビュー
AutoStar Transport Express からの回答
Thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered regarding scheduling, communication, and pricing during your transport. We understand how important timing and clear agreements are, especially when working within a tight deadline, and we regret that your experience did not reflect those expectations. Your feedback regarding the pickup coordination and the changes presented during the process has been noted and will be taken into account as we continue reviewing our internal procedures and carrier assignment process. Input like yours helps us identify areas where clearer communication and consistency are needed. We appreciate you bringing this to our attention and wish you all the best moving forward.
⭐⭐⭐⭐⭐ Highly Recommend
⭐⭐⭐⭐⭐ Highly Recommend
I had a great experience with Autostar Transport Express. The service was professional, dependable, and efficient, just as advertised. Pricing was fair and reasonable, and the overall experience exceeded expectations. I would not hesitate to use them again or recommend them to others.
2025年12月22日
自発的なレビュー
AutoStar Transport Express からの回答
Alan Iberlucea @ 786-725-5989: Hi Carla! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!
They communicated well
They communicated well. The price was very reasonable. And they delivered in a timely manner.
2025年11月27日
自発的なレビュー
AutoStar Transport Express からの回答
Yasmin Sairally @ 786-725-5995: Thanks Norman for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
Best Choice!
I normally do not pay any attention to ads on Facebook but with AutoStar Transport, I am glad I did! I went directly to their website and inquired about shipping my car from Raleigh, NC to San Juan, Puerto Rico as I had already moved but desperately needed my car living in a remote area. Valerie was the angel that handled my case and she was patient and caring. She made sure she calmed every single one of my wild and crazy nerves while going through the process. She answered every question I had quickly and even answered me while she was out of the office!
When my car arrived at the port, I had to handle some serious red tape with the tax office. AutoStar Transport cannot assist with that part but Valerie still answered me when I updated her on any paperwork that I might need.
I highly recommend the patient, professional and empathetic team at AutoStar Transport! Thank you so much!
2025年9月29日
自発的なレビュー
AutoStar Transport Express からの回答
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Transported car from NY to AZ
Transported car from NY to AZ. Clear communication and on-time delivery. Can't ask for much more than that!
2025年11月15日
自発的なレビュー
AutoStar Transport Express からの回答
Yasmin Sairally @ 786-725-5995: Thanks Bill for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
Not bad, just a little bump...
I was happy with the service, and received my vehicle delivery in a timely manor. I did have a issue with the driver, who while loading the vehicle, bumped the front bumper license plate holder. No damage, but it did raise an eyebrow as to the skill of the driver and the safety of my vehicle on a cross country journey. But overall everything worked out so I can't complain. Or I could, but why be a negative Nancy?
2025年11月22日
自発的なレビュー
AutoStar Transport Express からの回答
Alan Iberlucea @ 786-725-5989: Hi Clayvin! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!
Had a wonderful experience
Had a wonderful experience. Called Friday morning and spoke with George P. whom it was a pleasure to speak with. He handled my reservation from start to finish very smoothly. Vehicles were picked up that same afternoon @ 3pm from NY and dropped off in Florida by that following Monday by 8am.
2025年11月7日
自発的なレビュー
AutoStar Transport Express からの回答
George Prestera @ 786-725-5998: Thank you so much for the great review Sharon! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4209, 786-725-5998, or by email george.prestera@autostartransport.com
Excellent experience
Excellent experience, a very good company to deal with. They got me a transporter super fast, no waiting, easy pick up of my vehicle and quick drop off 4 days later (from NJ to NM). Good follow ups via phone and texts. Professional, helpful driver. Very reasonable shipping price! This is a company to trust 100%! I'm definitely will be using them with my next shipping!
2025年10月29日
自発的なレビュー
AutoStar Transport Express からの回答
Edwin Meffe @ 786-228-5364: Hi Raymond! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.
They picked up and delivered my Polaris…
They picked up and delivered my Polaris razor from Washington to Tucson. Everything was great car was in perfect condition. No damage on time. I would recommend them for any auto transport.
2025年11月9日
自発的なレビュー
AutoStar Transport Express からの回答
Eduardo Troconis @ 786-228-5569: Hey CJ, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
AutoStar Transport Express からの回答
Juan Acosta @ 786-228-5057: Hi Kim! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!
GREAT TO DEAL WITH
GREAT TO DEAL WITH. TO THE POINT, PRICE WAS QUOTE VIA TEXT. PLACED DEPOSIT REQUIRED OVER EMAIL LINK. TOOK ALMOST A WEEK TO GET VEHICLE PICKED UP WHICH WAS FINE FOR MY SITUATION. SHIPPING FROM LUBBOCK TX TO SEATTLE WA. DRIVER WAS FRIENDLY AND RESPECTFUL. TIME FRAME GIVEN BY DRIVER WAS EXACTLY TIME FRAME TO ARRIVE IN WASHINGTON. HIGHLY RECOMMEND THIS COMPANY. REST OF PAYMENT WAS DUE AT DELIVERY NOT AT PICK UP WHICH MADE ME COMFORTABLE KNOWING THEY WOULD NOT BE TRYING TO CHANGE PRICING ON ME. THANK YOU
2025年11月11日
自発的なレビュー
AutoStar Transport Express からの回答
Eduardo Troconis @ 786-228-5569: Hey Eric, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
This company made the process of…
This company made the process of transporting my vehicle so easy. Excellent communication, extremely fast service and the car delivered safely. I highly recommend this company.!! Price was great too
2025年10月24日
自発的なレビュー
AutoStar Transport Express からの回答
Edwin Meffe @ 786-228-5364: Hi Kristin! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.
my Subaru…
I used auto star to transport my Subaru from Boston to California. M Alexander was the driver and he and the company was as timely as possible with pickup and delivery, and kept me posted with delivery updates. Fortunately, I was able to be flexible as there was delay at both ends. My car was delivered in perfect condition other than the expected dirt from being driven 3000 miles. My father enjoyed practicing his Russian. I will definitely use them again for the return trip.
2025年11月8日
自発的なレビュー
AutoStar Transport Express からの回答
Sean Hancock @ 786 228 5243: Thank you, Helen, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!
Easy as one two three
Easy as one two three. The hauler was on time and delivered with care.
2025年10月29日
自発的なレビュー
AutoStar Transport Express からの回答
Frank Navas @ 786-228-5373: Thank you so much for the great review, Gerry! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email frank.navas@autostartransport.com
Overall 5-star experience
The communication from agent was very prompt and precise. The driver was thorough and professional. Pickup and drop-off was efficient
2025年10月31日
自発的なレビュー
AutoStar Transport Express からの回答
Eduardo Troconis @ 786-228-5569: Hey Nauman, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Driver contacted us as needed and did a…
Driver contacted us as needed and did a great job!
2025年10月30日
自発的なレビュー
AutoStar Transport Express からの回答
Steven Miller @ 786-871-0071: Hi Bill! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com
Easy to deal with and affordable
Easy to deal with, always answered my calls. Pick up was easy and they delivered my car within 4 days. Phoenix to Minnesota. Would definitely use them again.
2025年10月30日
自発的なレビュー
AutoStar Transport Express からの回答
Tony Salvini @ 786-228-5234: Hey John! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
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