AutoStar Transport Express レビュー 

286
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

I'm so glad I chose AutoStar Transport Express to transport my vehicle... From the first conversation with AutoStar Transport Express Staff to have my vehicle freighted across the United States they... もっと見る

企業が回答しました

5つ星のうち5の評価

Best experience with shipping my car from the island to the mainland. Definitely recommend them. They have made shipping my car such an easy process and dropped the car to my house. Will always refer... もっと見る

企業が回答しました

5つ星のうち4の評価

This car transport company is legit, I paid in advance,got notified when pick-up was near. I got responsive answers when needed. Thanks guys!

企業が回答しました

5つ星のうち5の評価

AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... もっと見る

企業が回答しました

企業情報

  1. 車両輸送代理店

当該企業による記述

Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.


連絡先

4.6

優良

TrustScore 5段階評価の4.5

286件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

最近のレビュー依頼の記録はありません

この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

ネガティブなレビューの 90%に回答しています

通常48時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(286)

過去12か月のレビュー数: 96

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

More companies should operate like…

More companies should operate like this! Called back immediately, always answered call backs and texts, and driver/delivery was perfectly timed without a hitch! See you next time!

2025年7月19日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Noah Salvini @ 786-577-5176: Hey Gary! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256 or 786-577-5176, or via email @ noah.salvini@autostartransport.com. All the best!

5つ星のうち5の評価

Autostar is fantastic!


The AutoStar experience is great. From start to finish the experience is seamless. The customer service is top notch. They kept me updated from drop off to pick up and I could not have asked for a better experience. Will not choose another shipping company for our next move.

2025年6月24日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Yasmin Sairally @ 786-725-5995: Thanks Joey for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com

5つ星のうち5の評価

Happy wife happy life

Great experience! Everything I was told came to reality, my wedding anniversary I told the the date and they delivered the car to my wife for a anniversary gift , on time driver was very professional & communication was good at all times, I would definitely use them again & recommend them to others!! Keep up the good work thanks!!! Happy wife happy life

2025年7月20日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.

5つ星のうち3の評価

Was overcharged on weight

Was overcharged on weight, weighed my items under 100 lbs but was still charged200 extra

2025年7月17日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Thank you for your feedback. We're sorry to hear about your concerns regarding the charge related to the weight of items in your vehicle. Please note that, and as explained when booking your order, all decisions regarding additional charges for personal items are made solely at the carrier’s discretion. While we coordinate the transport, we do not determine how weight is assessed. If the carrier deems the items to exceed 100 lbs, they may apply an additional fee. We appreciate you bringing this to our attention and wish you all the best moving forward.

5つ星のうち5の評価

I looked for weeks for an auto…

I looked for weeks for an auto transport company and finally found Autostar who communicated clearly to me and helped me with pick up and drop off date. Driver communicated with me from Phila area to Sarasota. Car arrived in perfect condition. I would highly recommend.

2025年6月27日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Scott! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com

5つ星のうち5の評価

Good sales representatives and customer support representatives

They are very communicative and supportive.
Very smooth transition and got my car on time at the receiving point.

2025年7月8日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.

5つ星のうち5の評価

Great

Great, fast a d reliable service

2025年7月12日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Frank Navas @ 786-228-5373: Thank you so much for the great review, Darwin! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email frank.navas@autostartransport.com

5つ星のうち5の評価

Excellent service

Needed a last minute ride for my motorcycle. I had contacted another company who promised tons but couldn't find a driver. Autostar found me a driver and got it moved faster and cheaper! Completely happy with the service!

2025年6月25日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately reward you? We appreciate your assistance in advance.

5つ星のうち5の評価

They helped with booking from Hawaii…

They helped with booking from Hawaii and shipping to Florida. Super easy service, friendly, efficient, and responsive techs, and helped to adjust to last minute changes.

2025年4月12日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately reward you? We appreciate your assistance in advance.

5つ星のうち5の評価

2 transports

I had 2 cars in two separate transports delivered and they were both seamless! Can’t recommend this company enough to handle the whole delivery process.

2025年6月14日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Sean Hancock @ 786 228 5243: Thank you, Nick, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!

5つ星のうち5の評価

AUTOSTAR 5 STARS

Everything from pick up to drop off was very smooth. Great communication throughout the whole process!

2025年6月17日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Juan Acosta @ 786-228-5057: Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!

5つ星のうち5の評価

AutoStar was AWESOME!!

AutoStar was awesome. Car was picked up in Phoenix and delivered next evening to Dallas! So fast! Manny my contact at AutoStar was great at communicating and the process was smooth. They also were less expensive than many other transport companies. Would definitely use them again.

2025年6月12日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Manny Vazquez @ (786)-725-2238: Thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.

5つ星のうち5の評価

Awesome Job!

I contacted AutoStar after a horrible experience with another company. Eduardo got the transport scheduled within a couple of days. I was kept in the loop and knew what was happening all of the time. My 76 K20 was picked up on time and placed in a trailer. My truck was delivered 865 miles in slightly over 24 hours. I am completely satisfied and would use AutoStar Transport if I ever need to move another vehicle. I now look forward to driving my truck in the mountains of Montana!

2025年6月21日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Eduardo Troconis @ 786-228-5569: Thank you, Douglas! We’re so glad we were able to turn things around quickly and keep you updated every step of the way. It’s great to hear your K20 made the trip safely and swiftly. Enjoy driving it through the mountains of Montana—we’d be happy to help again anytime! If you or any family members or friends need our services in the future, feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

5つ星のうち5の評価

Halfway across the country in 2 days

I was in my home state at the time. Met up to leave my car. I gave a pretty ridiculous time frame of 2 days and the driver went 1500 miles from the east coast west in 2 days. The same guy I met to drop off was the same one I saw on the pickup. The guy is a beast and my car was as I left it.

2025年5月31日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Noah Salvini @ 786-577-5176: Thank you Zack! We're glad we could meet your tight timeframe and get your car delivered 1,500 miles in just two days. It’s great to hear the same driver handled both pickup and delivery with such dedication. We appreciate your trust and look forward to helping you again! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256 or 786-577-5176, or via email @ noah.salvini@autostartransport.com. All the best!

5つ星のうち5の評価

It was super easy to ship my vehicle…

It was super easy to ship my vehicle from TN to TX. Was getting regular update on location and they they delivered my car very next day of pickup.
Highly recommend

2025年6月18日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Daniel Troconis @ 786-464-8184: Thank you Amit! We're glad to hear the process was easy and that your car made it from TN to TX so quickly. It's great that the updates kept you informed every step of the way. We truly appreciate your recommendation! If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com

5つ星のうち5の評価

Five-Star Service from Start to Finish!

Five-Star Service from Start to Finish!

I recently used AutoStar Transport to ship my son’s vehicle from his college in Northern New Jersey down to Bradenton, Florida—and I couldn’t be more pleased with the experience! From the very first call, the dispatchers were an absolute pleasure to work with—professional, responsive, and courteous.

While I received several comparable quotes, AutoStar stood out for their quick follow-through and ability to meet our specific timeline. They were thorough in providing all the necessary details regarding both pickup and delivery, which gave me great peace of mind.

The actual transport was handled by TSH Express Inc., with driver Tempi Shinjiashvili, who was equally outstanding. He communicated directly with both me and my son regarding pickup and drop-off times. He arrived promptly for pickup and, to our surprise and delight, delivered the vehicle a full day earlier than expected!

I would absolutely use AutoStar again—and in fact, I plan to when we need to send the car back up to New Jersey in August. Highly recommended for anyone seeking reliable, professional vehicle transport!

2025年5月5日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Chris Baker @ 786-725-5991: Thank you so much, Eric & Regina! We’re thrilled to hear that everything went smoothly and that both our team and Tempi from TSH Express Inc. exceeded your expectations. It's always our goal to provide clear communication, timely service, and peace of mind throughout the entire process. We’re especially glad the vehicle arrived even earlier than expected—what a great surprise! We truly appreciate your trust and look forward to helping you again in August. Your recommendation means a lot to us! If you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5991 or email me at chris.baker@autostartransport.com.

5つ星のうち4の評価

Overall

Overall - our vehicles were transported safely which is most important.

I took off one star just because they didn’t communicate very clearly that even though I booked a month in advance, they wouldn’t even try matching us with a driver until the date we said our vehicles were available. We had a tight window so we ended up having to leave our vehicles with friends. Then despite giving their phone numbers as the point of contact, they still contacted us and also wanted us to drive the vehicles to a different drop off point. So all of that was inconvenient and seemed like it could have been avoided had they started the match process sooner.

2025年6月7日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Eduardo Troconis @ 786-228-5569: Thank you for your feedback Emily! We're glad your vehicles were transported safely—that’s always our top priority. We apologize for the communication issues and the inconvenience caused by the timing and drop-off logistics. Your input helps us improve, and we appreciate you bringing it to our attention. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

5つ星のうち5の評価

Excellent customer service!

2025年6月12日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately reward you? We appreciate your assistance in advance.

5つ星のうち5の評価

Great communication before

Great communication before, during and after. Cart arrived safe and earlier than expected

2025年6月3日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Eduardo Troconis @ 786-228-5569: Hey Rob, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

5つ星のうち5の評価

Excellent communication

Excellent communication. The car was picked up and delivered on schedule, with no issues or concerns.

2025年6月10日
自発的なレビュー
AutoStar Transport Express ロゴ

AutoStar Transport Express からの回答

Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Leslie! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com

Trustpilot エクスペリエンス

Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。

プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。

よいレビューを書くための8つのヒントをご覧ください。

確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。

レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します

詳細情報