Working with Sofia was great. She was committed to finding us a great hauler. If you want to let a broker handle your vehicle transport, I’d highly recommend them.
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レビュアーのコメントを見てみましょう
AutoStar picked up our Lexus in Kentucky and delivered it to Florida in just a few days. At every point, they were professional and responsible. A flight cancellation delayed our return by one day. Ev... もっと見る
企業が回答しました
probably the best part of our move and the most solid professional service we got between movers, dogs, transportation, etc. Good communication. good pricing. the driver was very professional and co... もっと見る
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I'm so glad I chose AutoStar Transport Express to transport my vehicle... From the first conversation with AutoStar Transport Express Staff to have my vehicle freighted across the United States they... もっと見る
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企業情報
当該企業による記述
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
連絡先
80 SW 8th St, 33130, Miami, 米国
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4.6
優良
288件のレビュー
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
ネガティブなレビューの 90％に回答しています
通常48時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Great communication before
Great communication before, during and after. Cart arrived safe and earlier than expected
2025年6月3日
自発的なレビュー
AutoStar Transport Express からの回答
Eduardo Troconis @ 786-228-5569: Hey Rob, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Excellent communication
Excellent communication. The car was picked up and delivered on schedule, with no issues or concerns.
2025年6月10日
自発的なレビュー
AutoStar Transport Express からの回答
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Leslie! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
AutoStar Transport Express からの回答
Max Montalvo @ 786-228-5246: Hello Tarun, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Tarun, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards
Demetri was my agent and I have used…
Demetri was my agent and I have used him before. He got back to me on a weekend to let me know he got my request then followed up when they opened for business.
He stayed involved until the car was delivered. Just excellent customer service!
I would highly recommend him and AutoStar
2025年5月16日
自発的なレビュー
AutoStar Transport Express からの回答
Demetri Valerga @ 786-577-5175: Thank you Charles! We're so glad to hear we provided excellent service once again. Our dedication, even on the weekend, truly shows his commitment to our customers. We appreciate your continued trust and recommendation. Looking forward to helping you again in the future! When you, your family or friends want a worry-free transport for your vehicle, please contact me at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com
We had our car shipped from VA to CA…
We had our car shipped from VA to CA and the process was very easy. Got a quote and pickup date within a few days and everything was done via text/email, which I prefer. Car actually arrived a few days earlier than estimated which was even better! Highly recommend!
2025年6月7日
自発的なレビュー
AutoStar Transport Express からの回答
Sofia Wolf @ 786-871-0091: Hello Thanh, Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family, or your friends want worry-free transport for a vehicle, please contact Sofia at 888-802-8250 x4205, 786-871-0091 or by email at sofia.wolf@autostartransport.com.
Fast service and courteous driver.
2025年5月21日
自発的なレビュー
AutoStar Transport Express からの回答
Tony Salvini @ 786-228-5234: Hey Tracy! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
Thank you
Thank you, Yasim and Eddy for a great experience! I would recommend you and AutoStar to all my friends and family. You are both professional, friendly, accommodating and importantly, patient. Thanks again for making this first-time experience so easy and deliver on it so swiftly. All the best!
2025年6月3日
自発的なレビュー
AutoStar Transport Express からの回答
Yasmin Sairally @ 786-725-5995: Thanks Bilal for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
I arranged to have my new car picked…
I arranged to have my new car picked up; I bought it out of state. At the last minute while prepping it the windshield broke when they were bringing it from back lot along with hood damage. So, I had to cancel scheduled pickup. Weeks later we started again and within days I had the vehicle here. Great communications, the driver was excellent and did a wonderful job. Truley polite courteous and helpful staff.
Thank you
Steven
2025年5月5日
自発的なレビュー
AutoStar Transport Express からの回答
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
El servicio es excelente
El servicio es excelente, los tiempos son respetados y la comunicacion es increiblemente eficiente. Una empresa seria que facilita el logro de los objetivos.
2025年5月20日
自発的なレビュー
AutoStar Transport Express からの回答
Juan Acosta @ 786-228-5057: ¡Hola Sofía! Gracias por tomarte el tiempo para compartir tu experiencia. Nos alegra mucho saber que tu experiencia con el transporte fue excelente. Siempre es un placer recibir comentarios positivos de nuestros clientes, quienes reconocen y agradecen todos nuestros esfuerzos. Mi equipo y yo siempre nos esforzamos por brindar el mejor servicio posible. Con gusto te ayudamos. Y si alguna vez nos necesitas, no dudes en llamarme. Será un placer ayudarte. Puedes comunicarte conmigo al (786) 228-5057 o al (888) 802-8250 Ext. 2260, o por correo electrónico a juan.acosta@autostartransport.com. ¡Gracias!
A Full Review
Initial Communication with the company was prompt and the customer service was superior. The quote I received from the PNW to Arizona was very reasonable and less then other companies. The process was simple . It was all on line and it only took me less then 5 minutes to complete.
The driver aka " The Transporter" communicated frequently to arrange the pick up time and location( large and less crowded parking lots preferred). He arrived at a reasonable time , picked up the vehicle, signed a few docs , and he was gone. He was always updating us with his approximate arrival times during the route and was always available to reach via phone. The delivery day and time was perfect and the drop off was quick and easy. I would definitely use them against in the future. No safety and security issues that raised any concerns.
2025年5月13日
自発的なレビュー
AutoStar Transport Express からの回答
Noah Salvini @ 786-577-5176: Hey Yolanda ^ Barcelo! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256, 786-577-5176 or via email @ noah.salvini@autostartransport.com. All the best!
Amazing service
Amazing service. Very pleased with their customer service and quick pick up and drop off
2025年4月27日
自発的なレビュー
AutoStar Transport Express からの回答
Manny Vazquez @ (786)-725-2238: Lori & Tom, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. As I told you already, if you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.
Worst experience ever
Worst experience ever. Car was picked up on a Tuesday and said it would be delivered one day later. We received it 6 days later, after lapses of communication and promises of it being there "later that day" numerous times. Uber rides added up during the time where we had no idea when our car was, and if it had been communicated that the car would be 5 days late, we would have rented a car. I would think the company would have made it right, but we received nothing except a car with a damaged hubcap in return.
2025年5月12日
自発的なレビュー
AutoStar Transport Express からの回答
We deeply regret the delays and lack of communication surrounding your vehicle delivery. We understand how this impacted your plans and added unexpected costs, and we are truly sorry for the inconvenience caused. Your comments have been shared with our team so we can make the necessary improvements to our process and customer communication. We appreciate your feedback and wish you well in the future.
Everyone involved was great
Everyone involved was great. The guy that took the order was professional and friendly. There was follow up phone calls to confirm the order. Communication is the key to success in business. This company has it down path. The driver kept me informed of pickup and delivery times. It was pouring rain the day of delivery, these guys got the job done. I will definitely use them om my next transport.
2025年5月12日
自発的なレビュー
AutoStar Transport Express からの回答
Demetri Valerga @ 786-577-5175: Hello Gary! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com
Pick up and delivery right on time
Pick up and delivery right on time. They kept us aware of schedule. Appreciated door to door delivery. Price was reasonable. Overall good service
2025年5月10日
自発的なレビュー
AutoStar Transport Express からの回答
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately reward you? We appreciate your assistance in advance.
Great to deal with
Easy to arrange transport, worked around my schedule and delivered fast.
2025年5月1日
自発的なレビュー
AutoStar Transport Express からの回答
Demetri Valerga @ 786-577-5175: Hello Tom! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com
From start to finish this was a great…
From start to finish this was a great customer service oriented experience. Our first time transporting a car and they couldn’t have been kinder in answering all our questions.
2025年5月4日
自発的なレビュー
AutoStar Transport Express からの回答
Rodrigo Franca @ 786-725-5994: Hey Shelly, thank you for reaching out and providing us with valuable feedback. Our customers' feedback guides our business and helps us keep improving the service we provide. We're thrilled that you had a 5-star experience with AutoStar Transport Express. When you, your family or friends want a worry-free transport for your vehicle, please contact Rod at 786-725-5994 or 888-802-8250 x4211 or by email at rodrigo.franca@autostartransport.com.
AutoStar Transport Express did an excellent job.
AutoStar Transport Express did an excellent job booking transport of my Mercedes from Florida to Phoenix, Arizona. The booking was on time and the company they hired was excellent. I sent my car by enclosed transport and the truck that picked it up was truly amazing. The car was picked up on Sunday morning and was delivered on Wednesday afternoon in perfect condition. I would Definitely recommend AutoStar transport for anyone looking to safely ship their car at a very reasonable price. They are the best.
2025年5月4日
自発的なレビュー
AutoStar Transport Express からの回答
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Glenn! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
Fast and Easy Process!
The process was fast, easy, and affordable. The agent was courteous and professional. I've used other companies in the past, but I will definitely use AutoStar for all my future transports!
2025年4月23日
自発的なレビュー
AutoStar Transport Express からの回答
Chris Baker @ 786-725-5991: Hey Emily, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers drivers. I'm glad you were happy with the service. Remember Emily, if you or anyone else you know need to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5991 or email me at chris.baker@autostartransport.com.
The whole process was extremely easy
The whole process was extremely easy. After making contact with AutoStar and completing the basic information the quote was immediate and the client support team arranged the transportation within 72 hours. Pick up and delivery went with out any issues. My only observation is that pick up and delivery times are estimates only so be prepared to work with your driver who will be in contact with you.
2025年4月29日
自発的なレビュー
AutoStar Transport Express からの回答
Mike Velez @ 786 725-5988: Hello Graham, Thank you for such an amazing review! Much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786 725-5988, (888) 802-8250 Ext. 2245 or email me at mike.velez@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards.
AutoStar Transport Express からの回答
Thank you so much for the great review! We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle, please contact us at 888-802-8250.
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