Unico noleggiatore che consentiva una copertura full coverage azzerando franchigie e riducendo al minimo il deposito su carta. Scelto per questo motivo tra i tanti competitor. Operazioni veloci di con... もっと見る
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Très satisfaite de autovia aéroport de Bari.. Véhicule neuf BYD nous avions réservé via booking et pris le max en assurance par contre reste la franchise élevé de 3900 euros en cas de vol du véhicul... もっと見る
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Significant delay on arrival at Bari Airport. Car did not arrive, staff were very confused and helpless. Had to accept a damaged car as office was about to close. Drop off at Naples airport - staff m... もっと見る
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Booked a car at Bari Airport, the staff at desk rental office in airport was great, also the guy at the pick-up / drop off parking lot. Pick-up process very fast. Auto BYD SEAL 6 touring was great,... もっと見る
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企業情報
当該企業による記述
Autovia è una società operante nel settore “automotive” specializzata nel noleggio auto e furgoni. Costituita da tre aree di eccellenza altamente specializzate con un team di professionisti di grande preparazione ed esperienza, Autovia è in grado di affiancare Liberi Professionisti, Aziende, Holding ed Enti Pubblici nella definizione delle loro strategie di utilizzo delle vetture e dei veicoli commerciali in parco, dalla semplice richieste di ottimizzare costi e modi per andare da “A” a “B” alla definizione di una vera e propria Car Policy con un occhio attento al saving aziendale. Scopri di più
Perchè scegliere Autovia?
I nostri punti di forza
Azienda italiana
Ottima reputazione sul web e nel territorio
Crescita aziendale costante
Eco friendly
Visione internazionale
Struttura decisionale di alto livello
Partnership importanti
Network in continua espansione
Servizi e soluzione ad hoc
Azienda leader nel settore
Innovazione e strategia
連絡先
Viale Enzo Ferrari, snc, 70128, Bari, Bari, イタリア
- +39 3275526733
Auto e furgoni
4.0
ほぼ満足
941件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 94％に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Autovia car rent at Bari airport
Rented car at Bari airport. Experience was perfect. No que at the desk, it took 10 min to sign contract and pickup the keys. Parking is a few minutes away from terminal and car was ready to drive right away. Got a new car with just 2000km mileage, perfectly clean and nice.
As i purchased full insurance, no pictures or video took. Return was flawless and fast. Deposit of 100Eur returned immediately
2026年5月16日
autovia.it - Bari Aeroporto からの回答
Dear customer, thank you for your kind words and for taking the time to leave a 5-star review.
The Autovia Team
Affidabili
Affidabili - prezzi onesti - personale cordiale - massima facilità di prenotazione.
2026年5月16日
autovia.it - Bari Aeroporto からの回答
Gentile cliente, la ringraziamo per le sue parole e per la valutazione a 5 stelle. Restiamo a disposizione per future esigenze di noleggio.
Il Team Autovia
autovia.it - Bari Aeroporto からの回答
Dear customer, we are delighted to receive your positive review. Thank you for trusting our company.
The Autovia Team
Buon autonoleggio a Bari
Autonoleggio facile da trovare sia per lo sportello all’interno dell’aeroporto, sia per il parcheggio all’esterno (sono tutti posizionati nello stesso posto).
Personale gentile e simpatico, auto in buono/ottimo stato.
2026年5月10日
autovia.it - Bari Aeroporto からの回答
Gentile cliente, il suo riscontro ci fa molto piacere. Continueremo a impegnarci per garantire sempre un servizio affidabile e di qualità.
Il Team Autovia
autovia.it - Bari Aeroporto からの回答
Dear customer, we truly appreciate your review and your trust in our team.
The Autovia Team
autovia.it - Bari Aeroporto からの回答
Dear customer, thank you for your kind words and for taking the time to leave a 5-star review.
The Autovia Team
Beware
Beware - Terrible service. Booked and paid Autovia in advance via Holiday Autos. Car collection was delayed by 4 hours due to illness. On arrival at the desk I was advised my car was no longer available and I would have to pay for an upgrade at +190EUR. They had my contact details but did not use them and had sold the car I had paid for to another customer. The desk refused to contact Holiday Autos claiming their phone did not allow outgoing calls! Holiday Autos on line chat advised they were unable to assist and I would be sent an email “within the next 3 days” to raise a query (email never received) – They offered to make a new booking but could not tell me what had happened to the car and money I had already paid. So Holiday Autos and Autovia received full payment for a confirmed booking and effectively refused to honour it, or offer any effective assistance, because my pickup was unavoidably delayed due to illness.
2026年4月29日
自発的なレビュー
autovia.it - Bari Aeroporto からの回答
Dear Customer,
we are sincerely sorry for the inconvenience you experienced and we understand how frustrating it can be to arrive at the desk after a personal unexpected issue and find that the booked vehicle is no longer available.
We would like to clarify that Autovia commits to keeping the vehicle available according to the pickup time confirmed in the booking, within the tolerance period provided by the rental conditions. In the event of a significant delay compared with the scheduled time, especially when no change has been agreed in advance with the branch, vehicle availability unfortunately cannot be guaranteed, as fleet management must also take into account following reservations.
When the originally booked category is no longer available, our team may offer alternative solutions based on the vehicles available at that moment, including higher categories with the relevant price adjustment. We do understand, however, that in the situation described the communication should have been clearer and more supportive.
We are also sorry for the difficulties you experienced in coordinating with the intermediary through which the booking was made. For reservations handled by third-party platforms, some changes, requests or payment checks must be managed directly with the intermediary, according to the procedures of the platform used.
We regret that this experience led to such a negative impression. Your feedback will be taken into account to further improve the handling of delayed pickups and the quality of assistance provided at the desk.
Team Autovia
AUTOVIA à choisir si vous n’avez besoin de rien
Service minable et société qui peut vous gâcher vos vacances
Ayant présenter une carte de credit tel que demandé, la personne au comptoir l’a refusé au motif que c’était une carte « -financière sans nous donner d’explications.
Cette carte a été accepté chez Sicylicar et sixt.
AUTOVIA n’est pas un loueur fiable, à écarter si vous ne voulez pas vous retrouver sans vehicule
2026年5月3日
自発的なレビュー
autovia.it - Bari Aeroporto からの回答
Cher Client,
nous sommes sincèrement désolés de lire que votre expérience n’a pas été à la hauteur de vos attentes et nous comprenons le désagrément que peut représenter l’impossibilité de récupérer un véhicule pendant un voyage.
Nous souhaitons préciser que, pour procéder à la location, il est nécessaire de présenter une carte de crédit physique, nominative et au nom du titulaire de la réservation, permettant de couvrir le dépôt de garantie, les éventuelles franchises et les autres garanties prévues par le contrat. Toutes les cartes, même lorsqu’elles portent la mention « credit » ou lorsqu’elles sont acceptées par d’autres sociétés, ne sont pas automatiquement adaptées à la fonction de garantie exigée par Autovia.
Chaque société de location définit de manière autonome ses propres exigences en matière de garantie, dans le respect de la réglementation en vigueur et des conditions communiquées lors de la réservation. Lorsque la carte présentée ne permet pas la bonne gestion du dépôt de garantie, notre équipe ne peut pas remettre le véhicule. Nous comprenons que cette situation puisse être frustrante et nous regrettons que les explications fournies au comptoir n’aient pas été perçues comme suffisamment claires.
Autovia s’efforce d’appliquer ses procédures de manière transparente et cohérente envers tous ses clients, afin de garantir un service correct et sécurisé.
Team Autovia
Unfortunately you didn't have smaller…
Unfortunately you didn't have smaller car than I needed. So had to take bigger one with higher price. Otherwise everything was ok.
2026年5月10日
autovia.it - Bari Aeroporto からの回答
Dear Customer,
thank you for your review and we are pleased that, overall, your experience was positive. We are sorry that a smaller vehicle was not available at the time of pickup and we understand that this may have resulted in a different cost than expected.
We will take your feedback into account to keep improving vehicle availability management and to offer solutions that better match our customers’ needs.
Team Autovia
autovia.it - Bari Aeroporto からの回答
Gentile cliente,
la ringraziamo per le sue parole e per la valutazione a 5 stelle. Restiamo a disposizione per future esigenze di noleggio.
Il Team Autovia
Ótimo atendimento na recepção do…
Ótimo atendimento na recepção do aeroporto, recebi um veículo acima da categoria contratada. Tudo perfeito.
2026年5月5日
autovia.it - Bari Aeroporto からの回答
Dear customer,
thank you for your review! We’re happy to know you had a good experience with us.
The Autovia Team
The rental car could be picked up and…
The rental car could be picked up and returned without complications.
2026年5月2日
autovia.it - Bari Aeroporto からの回答
Dear customer,
thank you for your kind review! We hope to assist you again in the future.
The Autovia Team
autovia.it - Bari Aeroporto からの回答
Dear customer,
we’re glad you had a positive experience. Your feedback truly means a lot to us!
The Autovia Team
Brand new car , very nice staff
Brand new car . Super fast service. Great and nice people. Parking lot a bit far but not unlike any other rental company. signs not very clear to identify the parking lot due probably to construction, but instructions given at the front desk were clear. Great experience , largely above my expectation after reading past reviews
2026年5月3日
autovia.it - Bari Aeroporto からの回答
Dear customer, thank you for your review! We’re glad you enjoyed your experience with our team.
The Autovia Team
autovia.it - Bari Aeroporto からの回答
Dear customer,
thank you so much for your kind feedback! We’re really glad you had a positive experience with us.
The Autovia Team
Tutto ha funzionato velocemente senza…
Tutto ha funzionato velocemente senza problemi. Auto pulita e funzionante con il pieno
2026年5月1日
autovia.it - Bari Aeroporto からの回答
Gentile cliente,
grazie per aver condiviso la sua esperienza! Sapere che si è trovato bene per noi è molto importante.
Il Team Autovia
Esperienza impeccabile
Esperienza impeccabile! Abbiamo noleggiato un'auto con questa agenzia e non avremmo potuto chiedere di meglio. Il veicolo era praticamente nuovo, pulitissimo e dotato di ogni comfort. L'efficienza del servizio ci ha colpito molto: pratiche veloci, personale professionale e auto scattante e sicura che ha reso il nostro viaggio una passeggiata. Consigliatissimo a chi cerca affidabilità e qualità.
2026年5月1日
autovia.it - Bari Aeroporto からの回答
Gentile cliente,
siamo felici che tutto sia andato bene durante il noleggio. Grazie per averci scelto!
Il Team Autovia
autovia.it - Bari Aeroporto からの回答
Dear customer, we’re pleased to hear you had a positive experience. Thanks again for your feedback!
The Autovia Team
SCONSIGLIATISSIMO!!!!!!
Fatta la prenotazione e pagamento online con conferma, scopro poco prima di ritirare l’auto che la prenotazione è stata cancellata perché non avevano auto disponibili!!! Mi sono trovata in difficoltà perché avevamo un appuntamento di lavoro che è saltato!!!!! FATTO GRAVISSIMO!!!!! SCONSIGLIO DI RIVOLGERSI A QUESTA AZIENDA !!!!
2026年4月23日
自発的なレビュー
autovia.it - Bari Aeroporto からの回答
Gentile cliente,
ci dispiace sinceramente per quanto accaduto e comprendiamo il forte disagio causato, soprattutto considerando l’importanza dell’appuntamento di lavoro che aveva programmato.
La mancata disponibilità del veicolo a fronte di una prenotazione confermata è una situazione che non dovrebbe verificarsi e che non rispecchia gli standard di affidabilità che Autovia s.r.l. si impegna a garantire. In alcuni casi, per cause operative o indisponibilità improvvise, possono verificarsi criticità, ma comprendiamo pienamente quanto questo possa aver inciso negativamente sulla sua esperienza.
Il suo feedback verrà condiviso con il team di riferimento per le opportune verifiche e per migliorare la gestione delle prenotazioni e della disponibilità dei veicoli.
La ringraziamo per aver portato alla nostra attenzione quanto accaduto.
Il Team Autovia
Tutto perfetto grazie mille
2026年4月22日
autovia.it - Bari Aeroporto からの回答
Gentile cliente,
la ringraziamo sinceramente per la sua valutazione positiva e per aver scelto il nostro servizio. Siamo felici che l’esperienza sia stata all’altezza delle aspettative.
Il Team Autovia
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