Auto West London OMODA & JAECOO レビュー 

Best customer service experience I’ve had the pleasure of receiving by Sulaiman. Extremely helpful and kind throughout, highly recommend dealing with him

Very good service from Sulaiman and I’m very happy with my purchase

Just want to say how amazing my experience was at omoda the sales person I believe his name is Sulaiman went to the moon and back to always help always made you feel comfortable and at ease, which was great just want to say massive thank you

Ana at AutoWest aftesales is been just amazing.She as very professional and helpful. Keep up with the good job,

From the moment we walked into the showroom, we knew we had come to the right place. Everything was spotless, the atmosphere was warm and welcoming, and every member of staff greeted us with a smile. As someone who suffers from severe anxiety, I often find experiences like buying a car overwhelming, but I felt comfortable and at ease from the very beginning.
We were looked after by Kevin Kovacs, and I honestly couldn't have asked for a better salesperson. Kevin was kind, calm, professional, and incredibly patient. He answered every question we had without ever making us feel rushed or pressured, and he took the time to make sure we understood everything. His friendly approach gave us the confidence to place our order straight away.
From the day we ordered our Jaecoo 5 Luxury until the day we collected it, Kevin kept us updated every step of the way. His communication was excellent, and it made the whole experience completely stress-free.
When we collected the car, Kevin spent as much time as we needed explaining all the features and making sure we were happy and confident before we drove away. Nothing was too much trouble for him.
Buying a new car can sometimes feel stressful, but Kevin made it an enjoyable and exciting experience from start to finish. He is a real credit to the dealership, and his outstanding customer service deserves to be recognised.
Thank you, Kevin, and thank you to everyone at the showroom for making us feel so welcome. We absolutely love our Jaecoo 5 Luxury and would highly recommend both the dealership and Kevin to anyone looking for exceptional customer service.

Absolutely fantastic service! A very friendly and efficient team. I booked MOT only - but they also cleaned my car. What an incredible service. Thank you!

Kevin was great to deal with. Friendly, honest, and helpful throughout the process. Made everything easy and stress-free. Highly recommend!

Kimia was great from start to finish! She even looked after our child whilst we signed all the papers! Great saleswoman! Would highly recommend her to anyone buying a car!

Really great experience definitely recommended for buying cars

I recently collected my Jaecoo J7 from Jaecoo West London and wanted to express my appreciation for the outstanding service I received from Kevin Kovacs.

From the moment I first enquired about the vehicle through to the handover, Kevin was professional, knowledgeable, and genuinely committed to ensuring I had the best possible experience. He took the time to answer all of my questions, kept me informed throughout the process, and made the purchase completely stress-free.

The handover itself was excellent. Kevin thoroughly explained the vehicle's features and technology, ensuring I was comfortable and confident before driving away. His attention to detail, friendly approach, and dedication to customer service really stood out.

Buying a new car is a significant decision, and Kevin made the entire experience enjoyable from start to finish. I would highly recommend both Kevin and Jaecoo West London to anyone considering a new vehicle. Thank you for providing such exceptional customer service.

Thanks to Kimia, the experience was great, from her first greeting us, to showing us round the car, doing the paperwork and the final collection she was fantastic, polite, attentive and looked after all our needs, even chasing the parts/service department. She is a credit to the company. Thank you so much from making our experience so good.

I recently purchased an OMODA 9 Noble SHS and I just want to say a huge thank you to Kimia Yousef for such an excellent experience.
From start to finish, Kimia was professional, friendly, and incredibly helpful. She took the time to explain everything clearly, answered all my questions, and made the whole process smooth and stress-free. Her customer service was outstanding, and she really went above and beyond to make sure I was happy with my purchase.
I’m absolutely delighted with my new car and couldn’t have asked for a better salesperson. I would highly recommend Kimia to anyone looking to buy a car.

Thank you again!
Umar Farooq

Sulaiman is an ABSOLUTE ROCKSTAR!!.
My experience at Auto West London was exceptional from start to finish, beginning with a seamless test drive of the OMODA 5 Noble. The entire process felt incredibly smooth, largely thanks to the representative, Sulaiman. He was impressively knowledgeable about the vehicle and maintained an easy-going, professional demeanor throughout. What stood out most was his lack of pressure; he never once made me feel forced into a decision, which made the environment feel relaxed and trustworthy.
​During our discussions, Sulaiman took the time to explain the nuances of "needs vs. wants" regarding the various features and upgrades. He explained every option in such depth that I actually ended up choosing most of the extra add-ons. It was a refreshing change to feel like I was making an informed choice based on clear information rather than being pushed into a sale.
​The high level of service continued well after the initial visit. Communication in the interim was easy and consistent, ensuring I was never left wondering about the status of my purchase. The final handover was just as professional and well-organized as the rest of the experience. I truly appreciate the transparent and attentive service provided by Sulaiman and the team, and I couldn't be happier with my new OMODA.

Syed from West London Omoda/Jaeco was amazing and helped us with an in depth test drive. Finally, we are at ease and have placed our order for the Luxury pack J5. As we are expecting and require a bigger vehicle, he explained everything thoroughly for us to make the right decision. End result, decision made and order placed via the EVSS scheme.

From the moment we walked into the showroom (my wife and I), Kimia Yousefi made the entire process stress free. She took us for a test drive and explained everything there was to know about Jaecoo 5.
We truly appreciated her honesty and approach. We will be definitely recommending Kimia to family and friends.
Thank you Kimia and bless you

Brilliant customer service with lots of patience and time.

Absolutely amazing service from the dealer test drove a vehicle got an amazing deal and ended up buying the car collected it 5 days ago and i absolutely love it the service was great. Syed and Jaz have been a great help

From first impressions the showroom is spotless, the staff polite presentable and courteous. Sulaiman at Jaecoo West London was knowledgeable, patient and friendly. I purchased a Jaecoo 7 and couldn't be happier. p

Visited showroom and was instantly welcomed by Syed and girls on reception . We had gone to buy one of used cars and it was lovely to not have the hard sell forced on us and indeed all staff were very pleasant and helpful. Syed’s experience and knowledge was so good and even when we had purchased the car we were delighted to be told that a full Service and MOT had been carried out, which is so unexpected in this day and age. We have recommended this showroom to our friends and family as such great service speaks volumes. Thank you so much we are delighted with our car.

My experience with autowestlondon was great Hamid and Kevin were amazing. I loved my car.