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3.6

たあたあ

TrustScore 5段階評䟡の3.5

6件のレビュヌ

5぀星
4぀星
3぀星
2぀星
1぀星

レビュヌ䟝頌の蚘録がありたせん

この䌁業は顧客にレビュヌを䟝頌しおいないため、レビュヌが党䜓の意芋を反映しおいない可胜性がありたす。

この䌁業のTrustpilot 利甚方法

レビュヌや評䟡の取埗方法、スコアリング、モデレヌションのプロセスに぀いお確認する。

3.6

すべおのレビュヌ

(6)

過去12か月のレビュヌ数: 6ä»¶

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5぀星のうち1の評䟡

Very poor service from Jaecoo


Very poor service from Jaecoo (Particularly Stoner Motor Company in Gillingham, Kent).
We had our car delivered in early June. Just 5 days later and less that 400 miles in, our Jaecoo 8 came to a complete standstill in the middle of the road. We got error messages on the dashboard stating there was an issue with the battery leaking.
We called the Jaecoo emergency breakdown number and waited 2 hours for their recovery team to arrive (RAC). In the meantime, my wife and I had to direct traffic and politely explain to people coming out of their houses offering to push the car to somewhere that wouldn't block their narrow road that the car was locked in the "park" position and it had absolutely no way of being moved.
The patrol man managed to somehow get the car started again and assist us in getting home.

We booked our car in to Stoner Motor Company. Their earliest slot was 3 weeks down the line.
I called 2 weeks later to confirm what time they'd want the car in to them as I'd need to arrange with the recovery people etc. Only to be told that i wasn't on their bookings list. (It turns out the receptionist that booked me in hadn't done her job properly and had since left - these we're the words of the new receptionist).
So, new date given (they tried to give me a new 3 week date but due to my complaint, they brought it forward).

Since its been with them;
The service manager that was dealing with me has left the company.
A new manager Louis has taken over. Ive had several discussions with him (he can talk for England). Broken promise after broken promise. Blaming a lack of staff and using head office for delays in technical support. Ive been told that they've removed the seats in the boot, the carpet, the rear bumber etc - great! The car hasn't even covered 400 miles.
The car still isnt fixed and its now been over 2 months - yes 2 months!!

Ive sent Jaecoo UK customer services 2 emails explaining everything to them in detail with dates etc hoping that someone senior might be able to step in and do something about this but as of yet, nothing.

I'm now at the stage where this car will be getting rejected.
I expect to see this car on Autotrader/Cinch sometime soon. (Like a few other Jaecoo models with very low mileage- makes you wonder why!).

I absolutely do not recommend Jaecoo. I absolutely do not recommend Stoner Motor Company in Gillingham. Lies, Broken promises and badly managed.

2026幎9月12日
自発的なレビュヌ
5぀星のうち5の評䟡

Jaecoo 7 the best car ever

Having driven range rovers most of my life the last being an Evoque I decided I wanted reliability over badge snobbery . From the moment I sat in my Jaecoo 7 it was clearly the right decision to buy. It's sublimely comfortable ,quick, has every conceivable extra , handles well and quite simply for me the perfect car. With no air suspension to go wrong, stress levels are virtually non existent.The motor industry is clearly worried about the success of the Jaecoo 7 hence the false negative handling issues which clearly are just not true.

2026幎7月31日
自発的なレビュヌ
5぀星のうち5の評䟡

Fantastisk proces og kÞb af en JAECOO hos Patrick

Processen inden jeg skrev under på en
slutseddel på En JAECOO j5 har vÊret helt suverÊnt. Tak til Omoda & Jaecoo Amager · KirstinehÞj 41 · 2770 · Kastrup,
Patrick Michael JÞrgensen,Showroom Manager for helt igennem en behagelig proces på et meget hÞjt plan. Jeg fik min JAECOO i dag. Kan kun anbefale at kÞbe en JAECOO hos Patrick.

2026幎7月26日
自発的なレビュヌ
5぀星のうち5の評䟡

Meget Elbil for pengene

Vi kÞbte en Jaecoo J5, hos ole hindsgavl i middelfart. Bilen er spot on. Den kan alt vi kunne Þnske fra en bil i prisklassen og mere til! Vi så på Hyundia kona, skoda elroq, volvo cx30, renualt 4(det var dog også meget tÊt på flot bil), BYD varianter.

Det lagde vi mÊrke til: LPF batteri, super placering af infotainment skÊrmene. Masser af plads, flotte animationer i interface. Hurtig respons i styresystem. Flot landroverrisk design. Vi kÞrte fra forhandleren godt informeret.
TrÊkker lidt ned: tilbehÞret er for dyrt. Ladekabel, vinter dÊk osv.

2026幎7月17日
自発的なレビュヌ

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