Autumna レビュー 137

Autumna からの回答

2025年10月19日

Thank you for your feedback Anne. We're really pleased to hear you felt supported with plenty of suggestions. If there's anything more we can do to help or if you'd like further guidance, feel free to reach out.

Autumna からの回答

2025年10月11日

Thank you for your feedback. We are so pleased to hear that your visits went well! Please do not hesitate to get in touch if we can be of any more assistance.

Autumna からの回答

2025年10月10日

Thank you so much for your review Paula. We are so pleased we could support you to find a care home for your dad. We hope he has settled in and everything is going well. Wishing your father all the best, we are always here if you need any further support.

Autumna からの回答

2025年10月9日

Hi Florence, thank you for taking the time to share your feedback. We’re really sorry to hear you felt disappointed with the experience, and that there appears to have been some sort of misunderstanding, but we’re glad we had the chance to speak to clear this up and clarify how our service works. Our goal is always to connect providers with genuine care enquiries, and we’re pleased you received a good number during your time with us. We wish you all the best going forward and appreciate your update to the review.

Autumna からの回答

2025年10月7日

Thank you very much for your review and we are really pleased to hear that you have identified some suitable options. Here if you need us!

Autumna からの回答

2025年9月26日

Thank you so much for your review. We're really glad we could support you in finding the right care option. If you need any more assistance or support, we're just a call away.

Autumna からの回答

2025年9月20日

Thank you so much for your kind words, Denise. It means a lot to know we could support you during such a challenging time. Hearing that your mum is now settled and happy in her new home is truly heart warming. Supporting families through moments like this is at the heart of everything we do. Wishing you both all the very best.

Autumna からの回答

2025年9月19日

Thank you so much for your kind words! We're thrilled to hear that we were able to make such a difference when you needed support. Helping families find the right care quickly and confidently is exactly why we do what we do. Wishing your mother all the best in her respite care, and we're always here if you need us again.

Autumna からの回答

2025年9月13日 に更新

Thank you so much for your kind review Katherine. We're truly grateful you entrusted us during such a challenging time. Helping your mum find a safe and welcoming new home is exactly why we do what we do, and hearing that she’s now settled and loving it brings us great joy. We’re here for you anytime, and we wish your mum continued comfort and happiness in her new home.

Autumna からの回答

2025年9月13日 に更新

Thank you for sharing such positive feedback Sinduja. We’re truly delighted to hear your parents have found an ideal retirement property, and it’s wonderful to know our approach helped guide your journey. We hope they’re settling in comfortably and enjoying their new home. It means a lot to us that we could support you during such an important time. We wish your parents continued comfort and happiness in their new home.

Autumna からの回答

2025年9月11日

Thank you for your feedback Wendy. We are so pleased we were able to help find your ideal retirement property and that you are enjoying your new environment. Another happy client!

Autumna からの回答

2025年8月31日

Thank you so much for your lovely review Deborah. We're really glad we could support you in finding the right care options for both your mum and your godfather. It means a lot to hear that our team made the process easier for you, that's exactly what we're here for. If you ever need us again, we're just a call away.

Autumna からの回答

2025年8月24日

Hi Stephanie, Thank you for your lovely review. We're so pleased to hear that you found our team knowledgeable in helping you explore future care options. It's our goal to match every individual with the right support. We're here if you need further assistance.

Autumna からの回答

2025年7月17日 に更新

Hi Pete, thank you so much for your valuable feedback! We’re delighted that you found the shortlisting and initial contacts quick and helpful. We understand finding the right care solution takes time, and we appreciate your need for space in the process.
At the same time, we want to ensure our clients always feel supported throughout their journey. Follow-ups are an essential part of our approach, as they allow us to check in, address any questions, and offer guidance when needed. Many of our clients have shared that they appreciate the extra touch of care and attention as they weigh their options.
If you require further assistance please do not hesitate to contact us. We're always here to help.

Autumna からの回答

2025年7月15日

Glad to be of help to you Stephen at such a difficult time and I hope things are okay for you now. We are here anytime should you need us.

Autumna からの回答

2025年7月2日

Thank you for your kind words. We truly understand how difficult and stressful this can be. Helping you make those important decisions with care and clarity is exactly what we're here for. Please don’t hesitate to reach out if you ever need anything—we’re always here to help.

Autumna からの回答

2025年7月2日

Thank you so much for your kind words! We're thrilled to hear that you found our team knowledgeable and helpful. Taking the time to connect personally is something we truly value, and it's great to know that made a difference for you. If there's anything more we can do, we're always here to help.

Autumna からの回答

2025年7月1日

Hi Deborah, thank you so much for such a lovely review. The team is thrilled that you had such a positive, helpful experience and are here any time that you need us.

Autumna からの回答

2025年6月20日

Thank you for your feedback and for mentioning how speedily you received your requested information. Your comment about reviews is really relevant too as we are currently encouraging our care providers to provide reviews! Please do get back to us again if you need any more assistance or support.