Avensure PeopleCloud レビュー 91

Very helpful and detailed. Marlena explained things clearly and patiently, and was helpful every step of the way.

Nikola was extremely knowledgeable and helpful. She not only answered our questions fully but also field over queries we had in the platform. She is deserving of recognition.

The Avensure team and Kirsty have a great support implementing the system, I have found the system fairly easy to navigate. This system will be great for business, moving forward and whilst we are growing.

Nikola in PeopleCloud support team is wonderful both as a support to our team. Incredibly clear communication and efficient, timely turnarounds with work. A pleasure to work with and based on this can't recommend Avensure enough. Great, bright and positive energy too which can be incredibly helpful and undervalued when dealing with HR tasks at times!

As a small company, we knew we needed to professionalise our HR and HSE policies and processes. Choosing Avensure has proven to be a fantastic decision.

The initial onboarding process was seamless, but what has truly impressed me is the continuous, day-to-day support we receive. I honestly expected that as a smaller client, we might struggle to get the one-on-one attention a young business requires. It's been the complete opposite.

The entire Avensure team has been great to work with, providing consistent and valuable support. We highly recommend them to any business looking for a partner who genuinely cares about their clients' success.

What can I say! A great company who have gone out of their way to support at every stage of the process of setting up the platform to a number of questions! I would highly recommend using Avensure. The team Kirsty and Louise to name just 2 have been outstanding.

We were assigned Marlena to look after our onboarding and support service. We found her incredibly helpful and found the transition very easy. Marlena has been very quick to respond to any queries which she has dealt with very quickly.

Great experience so far, everyone has been very helpful and i feel very confident in recommending Avensure.

Exceptional customer service

Very quick to respond and always willing to help

Setting up with Avensure has been a breeze

We have been with Avensure for just over a year and I cannot recommend them enough! The staff are so helpful and quick to respond. We didn't expect all the extra perks we received as part of the HR package. People cloud is a very easy way to track leave and absence and Nikola has been really helpful whenever I've had a question or query.

Kirsty is very responsive and gives very comprehensive and comprehensible answers to my questions

We currently use Avensure for HR support. We took the opportunity to review the PeopleCloud system.
We booked a demo with Julia. Julia's presentation of the system was excellent. She was very clear in explaining how the system works and answered all our questions. The system looks and feels user friendly for both frontline users and admins.

Booking a training session with Nikola was super easy, with a great variety of time slots available to suit my schedule. The training itself was around 45 minutes long, which was the perfect length,concise but comprehensive. Nikola covered all aspects of using Peoplecloud in great detail, explaining everything clearly and thoroughly. I left the session feeling much more confident in using the platform and with a much deeper understanding of its features. Highly recommend!

The support in moving over to PeopleCloud has been excellent. We now have compliant docs and nothing is ever too much trouble for the Avensure team. They are always keen to help and answers come back very quickly.

We started using PeopleCloud a few weeks ago. Julia was and continues to be a great source of support. From the initial onboarding meeting I had with her, which gave me a great overview of the system, to day to day queries I’ve had since. Julia responds quickly and efficiently.
Using PeopleCloud has reduced my admin time already and as the team start to get more familiar with how it all works I am sure it will continue to support our business and keep us on track.

Great system for controlling HR data in one place. Staff have been very helpful in set up to date.

Kirsty was great from day one! Huge help in setting the system up and assisting with specific requirements. A very friendly and supportive experience with nothing being too much. The only (small) criticism would be the delay of the initial appointment with them.
Aftercare is fast and efficient if additional assistance required.

I would strongly advise other businesses to think very carefully before entering into any agreement with Avensure. My experience has been deeply disappointing from the start.

The service was sold to me as proactive and comprehensive, with regular Health & Safety audits, personalised documentation, and ongoing support. In reality, what I received was slow, generic, and error-ridden. I had to chase repeatedly for an overdue audit, wait months for a report that should have been a basic deliverable, and when it finally arrived, it was full of factual inaccuracies — including references to services my business doesn't even offer.

Communication throughout has been inconsistent and at times contradictory, with different departments saying different things. The attempt to reinstate a cancelled Direct Debit without my authorisation was the final straw.

I’ve completely lost trust in this company and the service they claim to provide. I would not recommend them to anyone looking for reliable or professional compliance support.

I found Avensure to be very professional, quick on response, communication has been exceptional.
Very friendly staff, impressive organisation.

Jasmine was very helpful with my request and prompt in her responses