Iâve recently had the pleasure of receiving support from Nikola at Avensure PeopleCloud and I can honestly say she has been exceptional from start to finish. Her communication was clear, proactive, a... ãã£ãšèŠã
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The move to Avensure has really been seamless, we had an in depth telephone call with both the documentation team and the people cloud team - particularly Julia. She has been amazing and answered all... ãã£ãšèŠã
We transistioned to Avensure in January 2025 anf thus far the process has been excellent. The website is slick and easy to use. The back-office support has been expert and quick to respond. The traini... ãã£ãšèŠã
Iâve had a consistently positive experience working with Avensure, especially with Sheamus and Nikola. They truly go above and beyond to ensure that every query is answered thoroughly and promptly. Th... ãã£ãšèŠã
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At PeopleCloud, we're redefining HR and H&S management solutions for SMEs across the UK. Developed by HR and H&S experts at Avensure, our platform meets the unique needs of small and medium-sized businesses. With deep industry insight, we understand the real challenges business owners face in managing their workforce. Our mission is to simplify HR and H&S tasks. These tasks involve real people with real goals and dreams. That's why we've built a platform that's not just user-friendly but genuinely human-friendly, placing employees, managers, and business owners at the core of our approach. Packed with powerful features, PeopleCloud transforms complex tasks into quick wins. From managing leave, absences, and sickness effortlessly to gaining insights with Bradford factor scores and return-to-work interviews, PeopleCloud empowers you to streamline people processes seamlessly. Access comprehensive employee data, handle HR/H&S documents with e-signatures, and ensure compliance with our HR/H&S task management features. Engage your team with quick team member profiles, timely notices, and informative articles, whether in office or remotely, all while making data-driven decisions supported by detailed reports and business cost insights. The stats donât lie: our live chat shows excellent service with 100% customer satisfaction, with responses typically in the 70s, underscoring our steadfast commitment to excellence and client care. Support is our strong suit. The PeopleCloud customer service team is always ready to provide personalised assistance, whether you need help troubleshooting, how to use the feature, or how to use the feature to the maximum. On top of that, the Avensure Advice team of HR and H&S experts supports users with HR and H&S issues, meaning you have a trusted partner every step of the way. What makes PeopleCloud the best HR and H&S software solution in the UK? It's our relentless focus on innovation and user-centric design. PeopleCloud simplifies and accelerates people management processes, fostering a culture of well-being and efficiencyâenhanced by our intuitive mobile appâfor managing your workforce on the go, ensuring smooth business operations anytime, anywhere.
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Great support
We've use Avensure PeopleCloud in our other businesses and find the product very easy to navigate and simple for the Team to use. We always have great support from the PeopleCloud team and Nikola was outstanding. Nikola made sure we were up and running answering all of our questions promptly and completely. Nikola was brilliant.
Professional platform
We took a long time to evaluate what we required from an HR platform and Avensure - Avensure PeopleCloud nailed it from day 1!
Everyone has offered so much help, the advice we receive is second-to-none and I would especially like to mention Nikola Grodzicka, PeopleCloud Support, who's response times and advice/help is phenomenal.
A great platform which has changed theâŠ
A great platform which has changed the way we do things. really simple to use and an efficient team on hand If we have any questions.
Great level of service from the veryâŠ
Great level of service from the very first interaction. The help from our account support team (Julia Pawlos) was first class, answered all my questions and responded very quickly. Looking forward to working with them more.
Professional, clear and precise service.
Clear and precise explanation given at every level. Brilliant customer service through and through. Their service is excellent, response to requests are prompt, clear and precise communication, relevant information given on any query. Kirsty has been outstanding from the start. She is always more than happy to help. She has over and beyond to assist on every enquiry. Kirsty is definitely an asset to the organisation, because of the way she has professionally and honestly dealt with me day in and day out I would definitely recommend Avensure.
very helpful all the way through theâŠ
very helpful all the way through the processes and the support in every aspect is great.
Excellent Support Executive
Our Support Executive, Kirsty, handle all my queries with ease and guided me through the initial set up process. It did a lot to alleviate my anxiety over implementing a new system.
The only thing that could have made it better is a direct phone line.
Enjoyed the experience
Our Avensure support executive explained everything clearly and in a non-patronising way. Very friendly and quick to respond to any queries. Knowledgeable about the system. Enjoyed the experience - thank you
Really helpful
Really helpful, Kirsty has been very patient with us and set up the system with super efficiency.
It's a great system and the support from Kirsty is amazing, we really do appreciate it. Thank you
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