BabyDoc Shop レビュー 

252
•
TrustScore 5段階評価の3

2.9

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Ordered a Joie IHarbor seat from them, the item shipped the next day and was with us the following day. Delighted with the fast turn around as our wee man was getting too big for his old car seat.... もっと見る

5つ星のうち1の評価

Absolutely disgraceful service, telling people orders are delayed when they knew in their heart of hearts that there was no way these parents would ever receive their baby equipment. They should be i... もっと見る

5つ星のうち4の評価

We are expecting our first baby in July. We visited Baby Doc Shop earlier in the year for a personal shopping appointment which we found really helpful. We were helped by Evelyn who was really knowled... もっと見る

5つ星のうち5の評価

We’re expecting our first child in October and bought a stroller, cot, and high chair from Baby Doc Shop. Each time we visited the store, we received excellent advice and support. When the... もっと見る

企業情報

  1. ベビー用品店

当該企業による記述

The BabyDoc Shop are Ireland's Buggy Experts! Whether you're buying a buggy, car seat, high-chair, nursery item or picking up some handy accessories - you're guaranteed to get the best advice at the BabyDoc Shop! We stock a full range of all the best brands, including UPPAbaby, Bugaboo, Cybex, iCandy, Maxi Cosi AND we offer a price-match guarantee & flexible payment options (deposit secures stock). Shop online at the BabyDocShop.ie or visit us in-store in Dublin or Limerick.


連絡先

2.9

まあまあ

TrustScore 5段階評価の3

252件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューに回答していません

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

2.9

すべてのレビュー

(252)

過去12か月のレビュー数: 108件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Great service and quality products

I called BabyDoc ahead of ordering online and got great support that helped me make my decision in ordering. The bottle prep machine arrived in good time and in perfect condition. I'll definitely order from them again as I'd prefer to buy local where possible.

2025年7月9日
自発的なレビュー
5つ星のうち1の評価

So stressful

Waiting on a nursing chair that was supposed to be delivered 16th of June. The updates are standardised email templates that tell you nothing. When I call I just get a sales person who can’t tell me anything except that they will have someone email me. The email arrives with the same standardised template telling me nothing. My due date is approaching and I’m beyond stressed. The chair was paid in full back in May. It’s now too late for me to source a chair somewhere else. Will
never buy from here again.

2025年7月22日
自発的なレビュー
5つ星のうち1の評価

Worst baby store

Worst baby store! Do not shop here. STAY AWAY. I ordered several items and everything arrived two weeks late. On top of that, some items were incorrect, one piece of furniture came in the completely wrong color, had issues, and is visibly crooked. Parts from another item were missing, so I couldn’t even assemble it. Customer service is terrible I’ve sent multiple emails, messages on WhatsApp, and tried calling several times, but I still haven’t received any clear answer about what they’re going to do.We spent around 4,000 euros at this store expecting to receive quality products but neither the products are good nor the customer service is willing to resolve anything. It’s been an incredibly frustrating experience.

2025年7月9日
自発的なレビュー
5つ星のうち1の評価

Horrible experience

Horrible experience, I ordered a nursing chair from their Deansgrange shop with estimated delivery around 16 June, when you try to call for an update there is no direct contact for orders only “sales line” who can’t unfortunately give you an update but can request a call back on your behalf. Went into the shop and was told someone will call me back before cob and followed up today and asked to speak to a manager and was told they are only in on Monday.Still waiting for an update and no chair. Will never order again.

2025年5月13日
自発的なレビュー
BabyDoc Shop ロゴ

BabyDoc Shop からの回答

Hi Kudzai - I'm really sorry but I think you are mistaken? We updated you on your order again this morning? We also just tried calling you?

5つ星のうち5の評価

Bugaboo travel system

Excellent customer service throughout, easy payments plan also which is a bonus. Grest value travel systems. Had an issue with a faulty zipper and the whole fabric was replaced no questions asked, great aftercare. Would highly recommend to other expectant mums. 💯👍

2025年6月9日
自発的なレビュー
BabyDoc Shop ロゴ

BabyDoc Shop からの回答

Thanks for the review James - delighted you're happy!

5つ星のうち3の評価

No sign of delivery

Travel system not arrived despite ordering months ago. Our baby is due in 2 weeks, had been told would be out for dispatch this week, would need to get someone to be in the house for it and radio silence from the company and no one to answer the phone. Terrified will have the baby early and no car seat to leave the hospital. We would have gone elsewhere if we knew we faced such long delays.

Updated: got a call from the owner soon after I posted this apologising profusely and said that the items would be dispatched the next day. Our only concern was in accessing our order prior to our baby arriving which has now happened so I feel it's fair to amend the review to reflect this.

Would also add the poor communication was AFTER the order and the staff in the shop on the day were fabulous in explaining the different systems to us and in the time and attention they gave us.

2025年6月11日
自発的なレビュー
BabyDoc Shop ロゴ

BabyDoc Shop からの回答

We have reached out directly to this customer to request they update the opening paragraph for accuracy. Order placed 6 April 2025, requesting delivery week of 9 June 2025. Order was fulfilled on 13 June 2025 as requested and perfectly on time. Customer left a 1 star review middle of week of 9 June and store owner called to discuss (given order was on time and awaiting collection by DPD). We apologised for any lack of communication but given the order was on time, communication would have come in form of a shipping notification when collected by DPD. We have since updated the system and are now trialling a "dispatching soon" email.

5つ星のうち5の評価

Really helpful in store experience

Really helpful in store experience, didn’t have the item but helped me order for next day delivery to my home to save me another visit!! Really lovely knowledgeable staff

2025年6月4日
BabyDoc Shop ロゴ

BabyDoc Shop からの回答

Thanks for the review, we really appreciate it!

5つ星のうち5の評価

I messaged with a query about the…

I messaged with a query about the product I needed on bank holiday Monday which was answered quickly and efficiently. I placed my on the bank holiday Monday and it was delivered to me Wednesday of that same week

2025年6月4日
BabyDoc Shop ロゴ

BabyDoc Shop からの回答

Thanks you so much for taking the time to leave a review!

5つ星のうち5の評価

Very efficient

Really happy with efficiency of my order.. Ordered of a Wednesday afternoon and had it by Friday morning.. Then received a lovely phonecall to check was I happy with everything which you don’t see much
Of these days .. was a pleasure to deal with this shop and will use again.

2025年5月22日
BabyDoc Shop ロゴ

BabyDoc Shop からの回答

Thanks so much!

5つ星のうち5の評価

Super quick delivery

Great experience with baby doc. Purchased a lightweight stroller at 11am had a shipping notification by lunch time and was delivered at 9am the next day! Super quick delivery and the team couldn’t be more helpful when I was talking to them over the phone! Will be returning for more baby bits.

2025年5月22日
自発的なレビュー
BabyDoc Shop ロゴ

BabyDoc Shop からの回答

Thanks so much!

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