Paige Trygstad is fantastic!! So very helpful with answering my crazy questions with such kindness. She is very knowledgable and no question goes unanswered. She's the best!! I hope that she gets the... もっと見る
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I’ve been really impressed with Back At You! The integration with Buffini has been a huge time-saver, and I’m genuinely loving the quality of the social media posts. It takes a lot of the time and h... もっと見る
Been working with Bak at You for a months now and they just keep getting better and better. Derek is wonderful and so effecient. He has been available and helping create content that makes such a diff... もっと見る
Joseph Lilly from "Back at You" was amazing help!! Cannot thank him enough for all of his kind, quick communication and for efficiently resolving my technical issue in connecting Social Bay to my soci... もっと見る
企業情報
当該企業による記述
Back At You provides premier real estate software empowering brokerages, teams, and agents with automated marketing and AI-driven web solutions. Our platform streamlines lead capture, social automation, and enterprise brand governance to maximize agent productivity and retention. Core Products Back At You Websites: Multi-tenant, AI-powered websites featuring drag-and-drop editing, natural-language search, and complete brand compliance to capture exclusive leads. Back At You Social: Hands-free social marketing platform automating listing exposure, video creation, local advertising, print, and custom content design on autopilot. Back At You Office & Financial: Enterprise CRM, lead management, automated commission splits, and transaction compliance to support your full operations. Contact & Support Phone: 866-200-0676 | Email: support@backatyou.com | Hours: Mon–Fri, 7:00 AM – 4:00 PM PST
連絡先
16501 Ventura Blvd, Suite 400 , 91436, Encino , 米国
- 866-200-0676
- support@backatyou.com
- backatyou.com
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この企業のTrustpilot 利用方法
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Paige Trygstad is fantastic!
Paige Trygstad is fantastic!! So very helpful with answering my crazy questions with such kindness. She is very knowledgable and no question goes unanswered. She's the best!! I hope that she gets the recognition she deserves. Way to go Paige!
Highly recommend!
I’ve been really impressed with Back At You! The integration with Buffini has been a huge time-saver, and I’m genuinely loving the quality of the social media posts. It takes a lot of the time and headache out of keeping my social media active and consistent.
I also had a great experience with Joseph Lilly, who was extremely helpful over the phone and took the time to answer my questions. Great platform, great content, and great customer service. Highly recommend!
Derrick was amazing
Derrick was amazing! Learned so much in such a short time and he "fixed" my issue. Awesome
Micheal with Back at You recently…
Micheal with Back at You recently assist me on some online assistance, and I couldn't be more impressed! From the moment I reached out, he was incredibly responsive and helpful. The support I received was prompt, knowledgeable, friendly. Michael took the time to understand my needs and provided clear solutions that made my experience seamless. I particularly appreciated
Derrick was so helpful with…
Derrick was so helpful with implementing and creating a plan for my social media posts. He is very valuable. Keep up the good work!
I love the variety of products offered…
I love the variety of products offered to personalize for my business and clients! The customer service is great!
I changed brands and just realized that…
I changed brands and just realized that my materials were still branded with the previous company -- obviously making me non-compliant. I contacted Back At You and Joseph Lilly responded quickly and assured me that the issue has been corrected. I appreciate the fast response and resolution!
Awesome Customer Support
"Derek was absolutely awesome! He was very patient and a really good listener during our conversation. His knowledge was very helpful, and I really appreciated it."
I have been with back at you close to a…
I have been with back at you close to a decade and there are many reasons for that.
In this case, Derrick was amazing helping with a client issue as he always is and as is all the staff there.
I highly recommend them! Keep up the great work.
Client for life!
We had a big issue with Listhub which…
We had a big issue with Listhub which actually feeds data to Back at you. Derrick was amazing it took us some time but it finally got fixed. Super job!
I'm very impressed with the exemplary service when I had an issue
I'm very impressed with the professionalism, quick action and exemplary customer service! I will absolutely use them for future mailings.
I had ordered 3 separate mailings to be sent out on the same day. It was the first time using their services. Unfortunately, the 3rd party vendor they use had technology issues on the same day and my mailings were all messed up and went out wrong.
Michael at Back at You jumped right on it, after apologizing for the issue and once he investigated the situation, I was issued a full credit and the mailing was sent out correctly.
Thank you very much! Chris Rader
Derick was FANTASTIC
Derick was FANTASTIC. He was polite, knowledgable and PATIENT. The issue was complex and he stayed at it until it was completely resolved. Couldn't ask for a better result
Joseph Lilly from Back At You was…
Joseph Lilly from Back At You was outstanding. I was having trouble accessing the dashboard to create posts. He shared my screen, quickly resolved the issue, and adjusted settings to better support my needs. Professional, patient, and truly helpful—highly recommend. Thank you, Joseph.
A True Example of Outstanding Client Service
I had an outstanding experience working with Derrick Winston at Back At You. Derrick took nearly 50 minutes on the phone with me to ensure all of my information was properly reconnected and accurate—even after I had already launched and paid for an ad without realizing my details were incorrect.
From the moment I called, a real person answered right away—no automated system, no runaround—and I was quickly connected to Derrick. He went above and beyond, not only fixing my ad setup, but also helping correct my profile details and even reviewing aspects of my social media integration.
His level of service truly reflects what every client hopes for when contacting customer support: knowledgeable, responsive, and genuinely committed to helping. Derrick’s professionalism and willingness to go the extra mile made a potentially frustrating situation seamless.
Highly recommend working with him—exceptional service all around.
Excellent Customer Service That Truly Follows Through
Like any platform, it can occasionally be hit or miss. However, in my experience, their customer service has been excellent. Whenever I’ve reached out, they’ve been responsive, followed up when necessary, and stayed in communication until my issue was fully resolved. Very pleased.
Cassie went above and beyond
Cassie went above and beyond! She sensed I was frustrated but by understanding and patience she tried to resolve it. She was great!!
Very
Hi, It was a exceptional customer service with Derrick Winston. He walked through me and educated me with connect major social media. Also he educated for future prospect for Bronze package. I highly recommend the Derrick for his product knowledge and service. Thank you.
They always help me and answer all the…
They always help me and answer all the questions I have. I am very happy with the customer service
Michael was super helpful with our…
Michael was super helpful with our issues with the YouTube channel and connection, and made it very easy for me to understand! Impressed by the quick responses and support that was offered.
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