Paige Trygstad is fantastic!! So very helpful with answering my crazy questions with such kindness. She is very knowledgable and no question goes unanswered. She's the best!! I hope that she gets the... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
I’ve been really impressed with Back At You! The integration with Buffini has been a huge time-saver, and I’m genuinely loving the quality of the social media posts. It takes a lot of the time and h... もっと見る
Been working with Bak at You for a months now and they just keep getting better and better. Derek is wonderful and so effecient. He has been available and helping create content that makes such a diff... もっと見る
Joseph Lilly from "Back at You" was amazing help!! Cannot thank him enough for all of his kind, quick communication and for efficiently resolving my technical issue in connecting Social Bay to my soci... もっと見る
企業情報
当該企業による記述
Back At You provides premier real estate software empowering brokerages, teams, and agents with automated marketing and AI-driven web solutions. Our platform streamlines lead capture, social automation, and enterprise brand governance to maximize agent productivity and retention. Core Products Back At You Websites: Multi-tenant, AI-powered websites featuring drag-and-drop editing, natural-language search, and complete brand compliance to capture exclusive leads. Back At You Social: Hands-free social marketing platform automating listing exposure, video creation, local advertising, print, and custom content design on autopilot. Back At You Office & Financial: Enterprise CRM, lead management, automated commission splits, and transaction compliance to support your full operations. Contact & Support Phone: 866-200-0676 | Email: support@backatyou.com | Hours: Mon–Fri, 7:00 AM – 4:00 PM PST
連絡先
16501 Ventura Blvd, Suite 400 , 91436, Encino , 米国
- 866-200-0676
- support@backatyou.com
- backatyou.com
最近のレビュー依頼の記録はありません
この企業は最近、顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
An Amazing Representative
My contact representative, Sharon Virag, was amazing. She was everything that a good salesperson should be.
Patient, knowledgeable, courteous, and an excellent listener. I must admit that if it wasn't for all of these qualities I would not have signed up to be a client of Back At You. Don't lose this employee.
Hiring BACK AT YOU was the worst…
Hiring BACK AT YOU was the worst business mistake we made in 16 years. Their system sent our leads to nearly 0 from the website. The leads we received had such a poor quality I don't know of one agent that completed a transaction from them. Once you sign the contract, they hold you to the 2 year time frame no matter how unhappy you are. The only way to leave is to pay out the full amount. I asked repeatedly to be release and was denied.
Back at you
Back at you ! Is Excellent Company ! Great tools for Real Estate and Fantastic Customer Service 👏
as a confirmed technophobe I really…
as a confirmed technophobe I really appreciate that the support staff and Joseph in particular don't try to bury me in jargon. Easy to understand, respectful and above all else, helpful
Thank you Joseph for helping me…
Thank you Joseph for helping me understand the process.
Stellar Assistant!
Stellar Assistant!
I had the privilege of working with Cassie Hayes today, getting my social media working with your forum. I am a Buffini and Company Member and they have just partnered with you. There have been so many questions I have been searching for and directions on how to use your platform and Social Media in general! There was not a question she couldn't help me with. Cassie was so kind, patient and knowledgeable and willing to share with me the ins and outs of taking my 29 year Real Estate career to the next level with your platform. I am so grateful! If you didn't know this already, Cassie is a "Keeper"!!
SOCIAL BAY IS THE BEST AND EASIEST WAY…
SOCIAL BAY IS THE BEST AND EASIEST WAY TO MARKET YOUR LISTINGS. THEY ALSO HAVE OTHER PRODUCTS TO MANAGE YOUR OFFICE NEEDS. VERY PROFESSIONAL PEOPLE. =)
Bradley is amazing
Bradley is amazing. He truly takes the time to find out what your concerns are and follows through with addressing them. Thanks so much for all of your help!
Bradey is always great to work with.
Excellent solutions given today by…
Excellent solutions given today by Joseph at back at You....
Tran Justice,I enjoyed working with Derrick and am…
I enjoyed working with Derrick and am incredibly grateful for his support and guidance in connecting me with social media platforms. Derric took the time to understand my business goals and provided insightful strategies tailored to my BUSINESS needs. I especially appreciated the extra ideas he shared on driving business growth.
Thank you, Derrick, for your invaluable assistance and for making the experience enjoyable. I look forward to continuing my growth journey with your company!
They just charged $700 on my account
They just charged $700 on my account. They call to get your business and present it as if it is catered to your style then send tons of "junk mail" to include a reminder of a renewal that looks like junk mail. The charge was made on the 28th; I called on the 29th but they were closed and called back on the 30th to let them know I did not want to continue with the service, but they refuse to give me my money back. The posts are worthless and now I'm out of $700. Very disappointed with the service or lack of.
Derrick has spent two evenings with me
Derrick has spent two evenings with me, patiently working to get me up and running with Back at You. No matter how good your system, if there isn't someone patient and kind to work you into it, the quality of the system doesn't matter. He was great.
Derrick, knows what he is doing!
Derrick was pleasant, patient and knowledgeable. He helped me figure out my issue with posting my award. i really like Back At You!! It is nice to work with a company that has live people to speak to who respond quickly to your issues. Great company!!
Great customer service!
I called and left a message and someone called me back within the hour. I am quite technically challenged, but they very patiently walked me through the steps and helped me get the answers to all of my questions.
I need assistance & kept waiting for…
I need assistance & kept waiting for chat support. Frustrated, I called and asked the representative to cancel my subscription...he assisted me, walked me through the issues patiently. He won me back. Thank you Joseph!
I had to leave a "ticket" and they got…
I had to leave a "ticket" and they got back to me the next business day. The ticket had several unrelated questions and they answered them all very well. They provided explanations of why things are the way they are so now how it works I can do more myelf.
I'm new to BackAtYou
I'm new to Back At You, due to my relationship with Buffini & Company. decided to run a short ad this week advertising our open house...went into the system to confirm it was published and it appeared to not be as ordered. It's Friday afternoon and you know that's a horrible time to find support in many companies. Not so here. Chat was interrupted so Michael called me to connect. Meanwhile I reconnected with Joseph on the chat box and he patiently answered all my questions and showed me where to find the information I needed to see. It's wonderful to find businesses that care about their clients and the quality of their products. Great company to deal with - thank you support team!
Joseph was awesome
Joseph was awesome. He called me back asap and answered my questions. He helped me get my MLS connected to Social Suite.
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