Bake My Day レビュー 

Terrible! The customer service is horrible!
I ordered a wedding cake from Bake my day, and the whole experience was really bad! The color of the cake that I got was not the same as I had ordered. But that is not the worst part. I had many emails correspondence with them including several pictures of the cake I had made an order of, and they confirmed that everything was ok. On the wedding day however, a totaly different cake showed up. We tried to call them several times to figure out that had happened, but they never picked up and did not even call back.
In addition, we delivered cake top decorations to the shop two days before the wedding that never showed up on the cake! The lady in the shop confirmed that everything was ok (again) and that they would make sure the cake top decorations would be delivered with the cake. This never happened. But the worst thing about all this, is the terrible customer service they gave afterwards! We went by the shop two days after the wedding to get our cake top decorations back and she did not know about it and spent over half an hour to find it. Later that day we got an long and offensive email where Ynja basically blames everything on us! Apparantly they had changed the color of the cake in the last invoice to dark grey (eventhough they confirmed it was going to be white several times). When I replied and asked why they changed the order in the last minute, she never replied. Also, she told me that I should have NOT stopped by the shop with the cake tops as the personal in the shop is only there to sell pastries and nothing more. Then I would at least expect the person in the shop to tell me this instead of saying that they would arrange the cake tops.
Im just shocked by the whole experience! Ynja never replied me back on the emails and on the phone.
Mistakes can happen, but at least I would expect some kind of apology or at least good customer service.
So if you want what you pay for - stay away from Bake my day!

Terrible cakes! :(

I wrote This in English so that everyone including the owners can understand the experience of ordering taste samples/ wedding cakes from This company.

We had to pay 250DKK for previous wedding cake scraps as a sample for our own wedding cake.

The cakes om the webpage looks great, but the taste test box that included all of the cakes.. that was some of the worst cakes I have ever tasted.

Everything was wrong.. the flavours was completely off.. the cream was sepperating, the cakes were dry and I Think it is crazy to charge 250DKK for taste samples.

Go to Lagkage Huset instead! They don’t charge for taste samples and they taste Munch better!

Min mand og jeg fik leveret vores bryllupskage fra Bake My Day og det er den bedste kage vi nogensinde har smagt. Chokoladekage med saltkaramel og hvid vaniljecreme uden på. Vores gæster taler stadig om den her 1,5 år efter. Vil klart bestille derfra igen til andre store begivenheder.

De bedste donuts og snegle i byen og den nye butikcafé er rigtig fin. Dejligt med stort vegansk udvalg.

Amazing cupcakes and macaroons! Have been ordering from Bake my Day 2 years in a row and will definitely come back again!

The lack of precautions and defiance of OHS is disgusting.

Ordered my wifes 40th cake from Bake my Day and it was amazing.
I sent through a pic and Ynja actually made the cake better than the Pic :-)
Flavours were amazing and would defintely be back for the next time I need a cake!

Really bad customer experience and very unimpressive cake. It looks nice but the taste is not balanced and its just a lot of butter. My guests actually preferred Lagakagehusets pie next to it instead and we had to throw most of it out. Please stay away! They don't care if they make mistakes with your order and then they care even less about even when you try to get in contact with them to deal with it. They gave us the wrong cake and have not bothered to answer any of my emails.

Vi brugte Bake my day til at lave vores bryllupskage, og jeg var så glad for resultatet. Den var præcis som jeg ønskede, både i smag og udseende. Ville helt klart benytte dem igen til andre større begivenheder. Dejligt sødt personale har de også!:)

En virkelig flot kage som også smagte himmelsk. Tak for dejlig kage 😀

Fuldt ud tilfreds med bryllupskagen. Den kom som aftalt, så ud som aftalt og smagte som aftalt. Den var virkelig smuk og smagte himmelsk ! Kan virkelig anbefales 👏

WOW.. Flotteste dåbskage jeg nogensinde har set! Vi valgte at give frie hænder med tema grønne farver, dyr, natur og navn og kagen var over alt forventning og smagte ovenikøbet også rigtig godt!

Så ærgerlig oplevelse med bryllupskage!
Fik en kage helt uden pynt, fordi de troede, at jeg ville levere blomster til den, hvilket ikke var aftalen (står på skrift). Der skulle ikke blomster på men vores navne og dato. Det betalte vi ekstra for, men det fik vi heller ikke, og den var ikke færdig til tiden, så min far der skulle hente den, kom for sent til mit bryllup.

Bestilte kage og cupcakes til min søns fødselsdag og barnedåb. De var så flotte, og smagte fantastisk, og når jeg havde spørgsmål, var de super hurtige til at svare retur på mine mails. De har en fin "standard" løsning indenfor kage og cupcakes, hvor man kan vælge farver/smag. Kan varmt anbefale BakeMyDay.

Kagerne varier enormt. På Instagram er der udplukket de fineste kager, derimod kan man ikke forvente at modtage ligeså dekorative kager, selvom man foretager en special bestilling.

Jeg oplevede det første gang i forbindelse med en Elsa kage, som absolut ikke mindede om Disney figuren Elsa (ærgerligt man ikke kan vedhæfte billeder)

Anden gang i forbindelse med en kage som skulle være identisk med en studenter hue, som jeg havde tilsendt over mail (endda over 2 omgange), for at sikre mig, at den var identisk med den. Alligevel modtager jeg en studenterhue med kors på (der var en måne og stjerne på). Huen var heller ej Bordeaux farvet men knald rød...

Min fornemmelse af stedet er, at de laver rigtig fine kager, men ikke altid har lige lang tid til at koncentrerer sig om hver enkel kage. Alt for mange bestillinger, hvorfor man ikke kan være sikker på, at der bliver lagt ligeså meget tid og energi til ens kage, som de lidt større/dyrer bestillinger man ser på deres hjemmeside/Instagram.

Fantastisk kage til vores søns 1 års fødseldag. De ramte det visuelle spot on ud fra vores beskrivelser og inspirationsbilleder, og smagte smagte himmelsk med chokolade og salt karamel. Vil klart bruge dem igen, når jeg skal have en kage til en særlig anledning. On a side note: deres donuts i butikken er vanvittigt lækre også!

Flot dekoreret kage,
Men jeg synes ikke at kagen var en smagsoplevelse , lidt til den kedelige side.
Vil nok ikke bestille en kage igen.

If I could give them 10 stars I would.
They have become my bakery to go. I don't usually eat cake but when I do, they are the ones I go to.
They have made all birthday cakes for my children (and mine) and all of them are extremely beautiful and well executed. I really recommend the french chocolate with salty caramel filling.
The staff is extremely helpful and friendly. I experience once that my order had not gotten throw, so they prioritized my order on the day and personally delivered it few hours later.
Their seasonal cupcakes and boxes are a great gift and again... extremely tasty.
I highly recommend them as a bakery!

Lækre og smukke kager samt det sødeste personale ⭐️⭐️⭐️⭐️⭐️

Jeg har til alle højtider gennem de sidste 6 måneder brugt BMD, og her hjemme ELSKER vi ALT der kommer fra dem. Vi kan ikke komme i butikken uden liiiige at skulle have en af deres lækre snegle, donuts osv. med hjem også. Fantastisk service, godt humør og fremragende bagværk!