Baofengradio レビュー 440

The promptness in which they respond is 5 stars alone. I have not had any issues with any of our radios only questions and they always have my answers.
Thank you Olivia!

I am the Public Information Officer for the Tehachapi Amateur Radio Association (Ham Radio Club) we have a great relationship with Baofengradio.

Olivia, our contact has been working with us on a large community project.

We are a nonprofit 501c and the assistance we have received has been one of the reasons our project is so popular.

Prompt quality responses from Olivia! Helped me to get more functionality out of my radios.

I have found customer service at Baofeng Radio to be exceptional. They got back to me promptly. Totally understand the issues I was having and worked to resolve concerns. They also checked in several times to make sure that I was happy with progress. Would totally recommend Baofeng Radio.

Baofeng's Customer Support was very helpful when I had an issue with their DM-1701. They worked with me to try and determine the problem and sent out a warranty replacement in a timely manor. And even checked in with me a couple days later after receiving the new radio to see if I received it ok. Which all is good now. Thanks again!

I have purchased other models in the past and still used them,the quality is high and the support is fast and top notched Thank You again.

I had a query about a new radio I purchased and Olivia from customer service was such a pleasure to speak with. Very prompt with responses and even adding extra ideas and solutions. Very amazing work from the team and thank you again Olivia for the assistance. It’s the little things like that which really boost the overall shopping experience. Being all the way in little New Zealand and still getting major support. Thanks team!

Customer service
After a little problem with the shipping.
The service got in contact with me and handled it absolutely perfect!
Good product, good service keep on going
Thank you
Hannes Schwarz

Open box item was out of stock and I am being sent a new one in its place.

My email describing a new battery issue was responded to by Olivia within less than one day. She located my order, understood the problem, offered one solution, and was able to accept the solution I requested.

solved the problem quickly

Service was really quick and very helpful getting my software switched from Chinese to English. Olivia sent me a diagram of the software and what to click on.
Thank you,
Gary

Radioddity, the best service you could wish for.
Very friendly and fast.

Very quick reply with the succinct and accurate answer the first time.

This was a pleasurable experience. I thought I could never recover from an accidentally entered password. Tech Support answered all my questions in a fast and efficient way and got me going again in no time! Special thanks to Olivia; she knows her stuff and gets you back on the air in no time flat! Thank you and keep up the good work!!

The Baofeng Team is very supportive, and the product is great! I highly recommend it

I've purchased multiple items from this company and am vehemently impressed. Their product is reliable and their customer service is even more impressive. I've only had One piece of equipment not perform as intended, contacted their support, and was met with understanding and speedy resolution. I highly recommend this company and product. Thanks again Olivia for all your help!

The customer service team is amazing. Quick to assist with any issues and find mutually agreed upon solutions. I don't like the return policy so much, where you get a percentage back depending on how soon you return it, and why I gave 4 instead of 5 stars.

i had 1 of 4 batteries crashed in the parcel and the support changed it with a new one very quickly.

I had an issue with my squelch and too much interference. The helpdesk emailed me within a few hours and outlined a solution for me. I tried it and it worked. Another impressive feature was the call back I got a day later. That’s good customer service. Great job Olivia keep it up