Baofengradio レビュー 440

I was having some initial trouble programming my Baofeng radios (5RM--GMRS radio) using a computer and the programming cable, but after reaching out to them, I received excellent advice in how to do it.

I also received follow-up contacts making sure all was OK, which is frankly, amazing! I immediately purchased another Baofeng radio for amateur band use. Very pleased with the service I have received.

I was experiencing an issue with the DM32UV software, and I sent a tech service inquiry. I received a response within 24 hours with the solution.
I believe that the issue I was experiencing is common, and I think it should have been included in the FAQ.
However, excellent customer service.

I had a question about programming software, and they answered me within the next day and gave me expert advice.

I found Baofeng customer service to be a cut above the rest. I had received a defective part in my new order. I sent a request for a replacement part, with a video at there directive. The replacement part was shipped the same day and I received it the following day for my trip. Thank you all at Baofeng.
Dan

I purchased a used-like new from recently and found the devices to good. After unboxing I found a missing component and reached out to the manufacturer who then promptly redirected me to the seller. I must say that both manufacturer & seller were on point to resolve my concern in a timely manner.
I’m yet to put my device to field use, but I’m quite happy with the responses received in a timely manner from both manufacturer and seller.

I have one of their newest products and I had some questions. While some of them couldn't be answered right away, I have every confidence that they will get back to me soon. I have had several emails with a delightful customer service representative who has been very helpful and patient. I know where to go if I have more questions.

Great service. An exact answer to a difficult question. Compliments!

There was an issue with my order, missing a piece. They responded promptly and got me to the right place to get the issue resolved. I was very impressed with their politeness, promptness, and resolution of the issue.

I had a problem with one of my products. After troubleshooting to the exact issue, resolve of the problem was determined. Olivia was personable and prompt on all interaction.

Merhaba ürünü nasıl.kullanicagimi bir video ile bildirilmesini talep ediyorum

Every single time I have contacted Baofeng support. I have received rapid response accurate information and follow up to ensure that the problem has been resolved or if more steps need to be issued the representative Olivia that I have been has been outstanding, kind and extremely helpful

I needed to program the radios to except GMRS channels. And Olivia helped me out to get the job done. Both radios are working great now with the GMRS channels.
Thank You very much

I needed some documentation to homologate a product in my country. After trying to contact several different fronts, o finally found Olivia, which was kind, fast and accurate on providing me all the information. This is the kind of atitude that really changes the way you think about the business

You got back to me quickly and thanks to your help I was able to unlock my radio. BTW is there someone in the New York area who fixes Baofengradios just in case I need assistance in the future.

I ordered 2 UV-17R talkies from Baofeng and 1 of them did not work. I called customer service, and they replaced the defective radio and shipped it to me very quickly. I own many Baofeng radios, and this is the first time I have ever had a problem. Baofeng treated me with excellent customer support. I will continue to purchase Baofeng products.

Support at Baofengradio was kind enough to send me an e-document with the operating manual for my recently purchased Dual Band UV-21R handheld radio. Without it, I had no clue how the radio would function or how to use same. Thank you!

Asked a question and they responded promptly with easy clear instructions

Dear BOAFENG,
I would like to thank you very much for your excellent support when I come with my questions (DM - 32 UV), as well as for your other products. Absolutely fantastic, including your kindness all these miles away in southern Germany. And especially, a big hello to your wonderful Ms. Olivia from the support team. She's always a great help.

Many greetings to my Chinese friends... Robert Hummel from southern Germany

I have used Baofeng customer service twice. Both times they responded within a day, and resolved my issues to my complete satisfaction. Thank you customer service at Baofeng!