Baofengradio レビュー 440

I ordered two uv-5r. They were shipped very quickly they arrived to the destination in Canada a few days later and they arrived in excellent condition I haven't been enjoying them, they are excellent and I am signing up for my Amateur Radio License. Using DHL was excellent there was great communication and I could track my package easily I was able to pay my duties and taxes quickly, I highly recommend baofengradio!

The radios that I ordered were at an AMAZING price, they shipped fairly quickly, and the customer service team went ABOVE & BEYOND to fix the very small issue I had with my order! When I am ready to order more radios I am definitely coming back!!!! Thank you Baofeng!!!!!!!

Prompt and precise, thank you for your information it was very important for me.!!

I had issues with the cable to program the UV-82. They were very good communicating to me, and we got this working in no time. Great customer service.

Acompanhamento 5 estrelas por parte da Olivia.
Na minha encomenda foi enviado um item a menos e mesmo antes de a receber fui contacto a avisar do possível engano e sempre se mostraram disponíveis para resolver a situação com muita simpatia e preocupação.
Recomendo a 100%.

Olivia reponded quickly with useful information. I got an email response from her is less than 24hours each time and it gave me leads as to what could be done to resolve my problem. My confidence in the Baofeng brand has gone up significantly because fo the support she gave me. Things don't always work the way they are expected and to have such great support mae purchasing from Baofeng a safe bet !!

I ordered a pair of radios but unfortunately one of the headsets that was supposed to be includes was missing. After contacting customer support I was offered a solution and received my replacement headset a few days later without hassle. They even contacted me a few weeks later because the shipping company wasn't updating their status and they wanted to make sure I received the product.

I found the customer service representative very friendly and understanding of my problem.

Accessible company. Technical support pointed me in the right direction so I could solve a problem myself. Very short response time to my emails. There should be more companies like this one. So I'm very satisfied withe the nice contact and I can recomand Baofeng to everyone.

Highly satisfied and impressed by the fast response and not only that but the updates and the follow ups. I am a professional who also provide customer service and Baofeng’s customer service exceeded my expectations. Excellent service in general. 👏🏼

Baofeng sent me the wrong product after a long delay. After appealing to customer support, I received the radio I actually purchased and did not need to return the radio sent in error.

I purchased some radios but they sat in the box unused for 6 months. When I finally pulled them out and went to charge them, I noticed one of the batteries had a damaged USB port. I contacted Beofeng just out of the odd chance they would help out. For the record, I was totally expecting them to tell me no, and I probably would have also. The representative (Olivia) immediately offered to send a replacement, however they were currently out of stock. I could either wait or if I bought one from Amazon and send them the receipt they would reimburse me. As it was 6 months old, their system was only able to offer a gift card as compensation, but that was perfectly fine with me. I am very happy with the resolution, and have since purchased more from them.

The radios themselves are excellent for the price, I don't think you're gonna find too many arguments to the contrary.

Highly recommend!

I emailed Customer Support late in the evening and to my surprise I had a response to my email the following morning. Olivia from the Baofeng Support Team was super. She gave me the info I needed to solve the problem I was having with my UV-5g radio.
Thank you

OV

I ordered 3 GT-3 Radio batteries and they arrived in a few days in The Netherlands.
After I claimed a problem with one of the batteries it got replaced by BaofengRadio promptly!
I'm very happy with a competitive price and their customer service!!!!

You can't do better than these radios, especially not for the price! And customer service is amazing. I was having a hard time figuring out how to set up a few frequencies, I emailed their customer support, and they were back to me within a day with step by step instructions on how to fix my problem. I am definitely going to be buying more of these radios, and recommending them to the guys I work with and the guys I hunt with.

I had a wonderful, helpful experience with the Baofeng assistant. Shje guided me carefully through my questions and tasks. She was timely, knowledgeable, courteous, and prompt.

Baofeng suport is very good with quick response. I have problem with connecting my UV-5G PLUS to with Baofeng software that I downloaded. Support send me link to download that i can connect now. Good job.

Needed information about where I could purchase new battery packs for my walki talkie 2 way radios.
I had a very pleasant exchange with Olivia in the customer service department.
Many thanks for all the advice. 5 star support.

Asked a question, got a very comprehensive reply back in under an hour that more than answered my query. Very helpful, highly recommended!

Satisfied! Great service! Your Little Handhelds saved a lot of lives in the NC Mountains after Hurricane Helene recently. I was directly Involved in handling radio traffic into and out of the area. This radio that I just ordered is to replace the UV 21 that I gave away to someone in the affected area. We have given aprox. 20 UV5R's to people in the mtns so far. And our private Testing group are starting to give away a new pre programmed HT to each new licensee when they pass their test. Thank you so much!