My initial order was placed and processe3d quickly and with ease. Product was received in a timely manner, with the exception of being minus 1 radio. I contacted customer service by email and was prom... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
The customer service team is amazing. Quick to assist with any issues and find mutually agreed upon solutions. I don't like the return policy so much, where you get a percentage back depending on how... もっと見る
I just purchased my first GMRS radios, Baofeng UV-5G Plus. I was having problems connecting them to my laptop and was convinced that something was defective and was ready to send them back. But I cont... もっと見る
Acompanhamento 5 estrelas por parte da Olivia. Na minha encomenda foi enviado um item a menos e mesmo antes de a receber fui contacto a avisar do possível engano e sempre se mostraram disponíveis pa... もっと見る
ネガティブなレビューの 50%に回答しています
通常1週間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
I had a software question and e-mailed…
I had a software question and e-mailed Baofeng customer support. To be honest, I didn't really expect a reply compared to other companies I have e-mailed for assistance in the past. Much to my surprise this was the best customer service experience i've ever received. Olivia from the support team got back to me right away and made some suggestions. Not only did she give me great advice. She also e-mailed me back asking if everything was OK. I would highly suggest purchasing any communication equipment from this company as you know, they'll be there to support the product, which is something you rarely see these days . Stephen McGrath ars AA1HF
Wow customer experience.
Wow. From pre-sales help, to fast product delivery, and great support assistance; in short I'm very happy to give them my business. Another happy customer.
Frank
Excellent customer service at every level
I dealt with several customer service agents from the sellers group and from the manufacturer and every step of the way every single one of them made sure to take care of all of my concerns as quickly and efficiently as possible.
Easy order
Olivia was a pleasure to work with. She answered all questions and was very knowledgeable and helpful. 2 shipments a bit apart was awkward , but that’s cool.As far as the radio, I’ll be able to take anywhere and if it breaks, Olivia had me covered.
Olivia has given me excellent, and outstanding email service and tech support.
Olivia has given me excellent, and outstanding email service. If I could give her ten stars I would.
Olivia from support is great!
Olivia from support answered all my questions. Helped with not properly working radio. It was a pleasure to communicate with her.
Customer service is great.
Grear Experience
More than happy to assist even for cases that were beyong their control such as the transportation.
Olivia
Olivia, of the Support Team, reached out to me three times to ensure I was registered and would be able to contact them if needed.
Great Customer Service
Olivia is a great customer rep.Promptly helped me get a replacement when the original radio did not work.
Fantastic customer service
Fantastic customer service, kept me in the loop with my order. Will be ordering again.
Five-star customer service
Five-star customer service. Baofeng is a brand you can trust and the customer service people ( Olivia ) are top-notch and keep you informed should you require their assistance. I recommend Baofeng for quality and customer care. I own 5 Baofeng units.
Amazing service
Amazing service! Very friendly with getting me a replacement and very clear on what to do, also incredibly awesome!
8680171532641637
8680171532641637
BONJOUR VOICI MON NO DE SUIVI ,
JE N’ EST PAS DE NOUVELLE ET PAS CAPABLE DE ENTRER LE NO POUR SAVOIR OU EST RENDU MA COMMANDE
I reached out to them with an issue…
I reached out to them with an issue about a radio. They not only responded quickly to help but checked back with me to see if the issue was resolved. Very satisfied with there support staff
Trustpilot エクスペリエンス
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企業は、自動招待を介してレビューを依頼することができます。この方法で得られたレビューは、本物の経験に基づいたものであり、確認済みのラベルが付与されます。
他の種類のレビューについての詳細はこちらをご一読ください。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。








