My dog Bat loves the toys I have super chewer and not a toy destroyed like pet store toys she is a huge chewer for sure as a German shepherd and working dog puppy in training. I have 3 other dogs and... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
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Absolutely adorable toy designs and high quality products. Always exciting for our dog to open new box to find treasures and owner loves each and every item, too! Reps are available easily and quite w... もっと見る
I am giving 2 stars because my dog enjoyed the toys & they were flexible about not including treats like we requested. Cancelling is a nightmare! Plan on spending lots of time emailing the company be... もっと見る
企業が回答しました
I love BarkBox, and my fur babies do too! I started our subscription when they were puppies, and it was incredibly helpful during their "we chew and eat everything" phase. Now, they get excited every... もっと見る
企業情報
当該企業による記述
At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.
Scout's Honor Guarantee
We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.
連絡先
4.6
優良
8786件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
ネガティブなレビューの 97％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Perfect
Both the dogs and cats love the treats.
One tough chew toy and one soft one. Perfect combo
2026年6月17日
I can count on these toy
I count on these toys to handle my 8 weiner dogs. They are tough on toys! Great quality
2026年6月17日
Love how the boxes are put together-…
Love how the boxes are put together- with the different themes! Great variety of toys. I do wish they would send XL toys (which they do sell) for my Great Dane instead of offer only large for the subscription.
2026年6月17日
BarkBox からの回答
Thank you for sharing your feedback. We're so glad to hear that you love our themed boxes and the variety of toys we include each month. We completely understand your interest in having an XL subscription option for your Great Dane. At this time, our subscription plans are available in small, medium, and large sizes only, but we truly appreciate your suggestion and will share your feedback with our Leadership team for consideration.
In the meantime, our XL toys are still available as add-ons if you'd like to include even more fun in your pup's monthly deliveries.
Thank you again for your feedback and for giving us the opportunity to spoil your pup!
This was the best box yet
This was the best box yet! Floof, squeakers, and crinkle paper in every toy! Thank you
2026年6月17日
We always look forward to Aspen’s…
We always look forward to Aspen’s monthly delivery. She loved the ketchup/ mustard toy the most this time!
2026年6月17日
Great prices..great toys
2026年6月17日
Rip and Reveal
The outer covering is ripped off within the first hour. She plays periodically with the toys but looses interest quickly.
The customer service from this company is really good. I've never seen a company try so hard.
2026年6月17日
BarkBox からの回答
Thank you for sharing your experience and for your kind words about our customer service team. We're happy to assist our customers the best way we can. We're sorry to hear that the toy's outer fabric didn't hold up and that it didn't keep your pup engaged for long.
We stand behind our Scout's Honor Guarantee and want to make this right. Our team will be reaching out via email shortly to assist further and find the best solution for you.
Thank you for giving us the opportunity to spoil your pup and for allowing us the chance to make things right.
Box was great loves tearing into it…
Box was great loves tearing into it each month. Some of the toys he wasn’t really sure about but I’ll bring them out again in a little while to see if he will use them
2026年6月17日
BarkBox からの回答
Thank you for sharing your feedback. We're so glad to hear that your pup enjoys tearing into their box each month!
We understand that it can take some time to discover which toys become favorites, and we're happy to see that you've already connected with our team to update your plan to better match your pup's preferences. You should begin seeing those changes reflected in your next box.
As always, we stand behind our Scout's Honor Guarantee. If anything is less than perfect, please don't hesitate to reach out to us at happyteam@bark.co or connect with us via chat or text. We're always happy to help make sure your pup has the best possible experience.
I get the correct toys for my dogs
I get the correct toys for my dogs. I love the themes. The treats have a variety. I have the ability to change my box if I so choose.
2026年6月17日
Very responsive
2026年6月17日
Manny loves the toys
Manny loves the toys. A lot of the treats he isn’t allowed to have because he is on a diet and the are to high in calories. Is there a way to get more toys and less treats?
2026年6月17日
BarkBox からの回答
Thank you for sharing your feedback. We're delighted to hear that your pup is enjoying his toys.
We understand that the treats may not be the best fit for his dietary needs. We apologize that we missed the mark here. We do offer an All Toys subscription option, which replaces treats with an additional toy in future shipments. Our team will be reaching out via email to discuss this option further and help find the best solution for your pup.
Thank you for choosing BARK and for giving us the opportunity to provide the best possible experience for you and your pup.
Bark box is amazing!
2026年6月17日
Bark Box has excellent customer service…
Bark Box has excellent customer service and offers top quality products.
2026年6月17日
Such a responsive company
Such a responsive company. They do everything to ensure you have a great box. Quality toys and great treats!
2026年6月17日
Its great
Customer service is really good all the toys are good quality and the treats are good as well however I have gotten alot of the same treats in every box so thats the only complaint would need more variety
2026年6月17日
Trustpilot エクスペリエンス
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