BarkBox ロゴ
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BarkBox レビュー 

8,786
•
TrustScore 5段階評価の4.5

4.6

動物・ペット
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レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My dog Bat loves the toys I have super chewer and not a toy destroyed like pet store toys she is a huge chewer for sure as a German shepherd and working dog puppy in training. I have 3 other dogs and... もっと見る

5つ星のうち5の評価

Absolutely adorable toy designs and high quality products. Always exciting for our dog to open new box to find treasures and owner loves each and every item, too! Reps are available easily and quite w... もっと見る

5つ星のうち2の評価

I am giving 2 stars because my dog enjoyed the toys & they were flexible about not including treats like we requested. Cancelling is a nightmare! Plan on spending lots of time emailing the company be... もっと見る

企業が回答しました

5つ星のうち5の評価

I love BarkBox, and my fur babies do too! I started our subscription when they were puppies, and it was incredibly helpful during their "we chew and eat everything" phase. Now, they get excited every... もっと見る

企業情報

  1. 動物・ペット

当該企業による記述

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

8786件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97％に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(8,786)

過去12か月のレビュー数: 542件

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5つ星のうち5の評価

Its great

Customer service is really good all the toys are good quality and the treats are good as well however I have gotten alot of the same treats in every box so thats the only complaint would need more variety

2026年6月17日
5つ星のうち2の評価

Bark box has great toys for my dogs…

Bark box has great toys for my dogs that a sturdy and hard to destroy. However, once I signed up for the subscription, I couldn't get out of it even after the 1 year subscription ended. I had to change my payment from a credit card to PayPal then, I went to PayPal and deactivated the auto renewal in order to stop them from automatically renewing my subscription again. I do NOT recommend this company unless you want to pay them for ever.

2026年6月23日
自発的なレビュー
BarkBox ロゴ

BarkBox からの回答

Thank you for sharing your experience with us. We're happy to hear that your dogs have been enjoying the toys and finding them durable. This is such a joy to hear.

We're sorry to hear about the frustration you experienced with your subscription renewal and cancellation process. This is not the experience we want for you and your pup. Our subscriptions are set to auto-renew by default unless auto-renewal is turned off in the account, and once disabled, you'll only receive any remaining boxes in your current plan.

We'd like the opportunity to look into this further and review your account. Kindly respond with your additional information so our team can connect with you directly via follow-up email and assist further.

Thank you again for your feedback and for being part of the pack.

5つ星のうち1の評価

Monthly Subscription Unreliable

I signed up for the monthly subscription box. The service is extremely unreliable. Twice now it has taken weeks to receive my “box” (it’s actually a bag). This month it shipped on June 1, it is now June 23, no package and no updates. The tracking info provides no detail. Waste so much time with their robo chat bots trying to get help. I’ve tried to cancel, but they force you to stay locked in for however many months. Will definitely not renew, and would not recommend.

2026年6月23日
自発的なレビュー
BarkBox ロゴ

BarkBox からの回答

Thank you for sharing your feedback. We're very sorry to hear about the delays with your recent deliveries and the frustration you've experienced trying to get support. This is not the experience we want for you or your pup.

While our boxes typically arrive within 5-10 business days after being handed off to our shipping partners, we understand that your recent orders have fallen short of those expectations. We'd like to take a closer look at your account and provide an update on your shipment.

Please respond to our request for additional information so our team can connect with you directly via email and assist further. We appreciate your feedback and the opportunity to make this right.

5つ星のうち2の評価

We have been considering canceling our…

We have been considering canceling our subscription because you stopped using the box and started using the bag. We truly enjoyed the experience we get with the box, the bag is not the same. We contacted Bark Box expressing our disappointment with the bag. They told us the box would be returning. Last month when we received the actual bark box we were very excited and happy it was back. Now this month we received the bag again, this is extremely disappointing. So we are now back to debating of canceling our subscription which is an extremely difficult decision to make because we do enjoy your product but we get do not get the same experience and seeing our babies open the box is what we enjoy the most and they can’t do that with a bag.

2026年6月17日
BarkBox ロゴ

BarkBox からの回答

Thank you for sharing your feedback. We're sorry to hear you're disappointed about receiving BARK Bags instead of boxes. We understand how much the unboxing experience means to you and your pups.

We reviewed your account and confirmed that you're eligible for a box upgrade. Our team also responded to your email today with options to help. Please reply to that message, and we'll be happy to assist further.

Thank you for being part of the pack and for sharing your thoughts with us.

5つ星のうち5の評価

Fan Longtime 😉

I have been a longtime fan of Barkbox and my favorite part is my Munchkin’s utter delight when the box arrives. She takes so much delight in opening the box and throwing the new toys around! I love the experience with her. She is not a big chewer so she takes good care of her toys and has a toy box full! She loves them❤️❤️❤️ All of the treats are enjoyed and short lived! She absolutely loves Barkbox treats over any other! The quality is above all others!

2026年6月17日
5つ星のうち5の評価

My dog is loving the treats

My dog is loving the treats! It is a nice variety each month! The toys become new favorites every month. Of course she has to sleep with them!! She carries them around the house and loves the squeaky noises they make! She doesn’t even tear them apart! It’s a great monthly “present” for her!

2026年6月17日

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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

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