BarkBox レビュー 

8,786
TrustScore 5段階評価の4.5

4.6

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

My dog Bat loves the toys I have super chewer and not a toy destroyed like pet store toys she is a huge chewer for sure as a German shepherd and working dog puppy in training. I have 3 other dogs and... もっと見る

5つ星のうち5の評価

Absolutely adorable toy designs and high quality products. Always exciting for our dog to open new box to find treasures and owner loves each and every item, too! Reps are available easily and quite w... もっと見る

5つ星のうち2の評価

I am giving 2 stars because my dog enjoyed the toys & they were flexible about not including treats like we requested. Cancelling is a nightmare! Plan on spending lots of time emailing the company be... もっと見る

企業が回答しました

5つ星のうち5の評価

I love BarkBox, and my fur babies do too! I started our subscription when they were puppies, and it was incredibly helpful during their "we chew and eat everything" phase. Now, they get excited every... もっと見る

企業情報

  1. 動物・ペット

当該企業による記述

At BARK, our mission is simple—make all dogs happy. That's why we're proud to be Co-Owned by the very pups we serve. It's a legal nightmare but we're running with it.

Scout's Honor Guarantee

We guarantee 100% Happiness

We guarantee 100% Happiness
If your dog isn't happy with their BarkBox or Super Chewer box, we'll work to make it right. Email us at experience@barkbox.com to connect with our dedicated Happy team.

連絡先

4.6

優良

TrustScore 5段階評価の4.5

8786件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

ネガティブなレビューの 97%に回答しています

通常24時間以内に回答

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

4.6

すべてのレビュー

(8,786)

過去12か月のレビュー数: 542

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

I am blown away by the fabulous…

I am blown away by the fabulous customer service. My dogs love just about everything you send, and when I noted in a survey there was one item they didn’t like you sent me a replacement for it. I can’t say enough wonderful things about BarkBox!

2026年6月17日
5つ星のうち5の評価

My dogs love the toys

My dogs love the toys. I think Bark does something with their boxes because my dogs know it is 'their' box when it comes in the door. They are super chewers and the super chewer toys are great and they love them. Customer service with Bark is also great. I did have a toy destroyed in 5 minutes or less and they sent a different toy to replace it.

2026年6月17日
5つ星のうち4の評価

While the products are great the new…

While the products are great the new shipping contract via Amazon Shipping has degraded the delivery time, accuracy and quality.

2026年6月17日
BarkBox ロゴ

BarkBox からの回答

Thank you for sharing your experience. We’re glad to hear you’re happy with the products.

We’re sorry to hear that your recent delivery experience did not meet expectations. We understand how important timely and accurate shipping is, and we appreciate you bringing this to our attention.

While our standard delivery window is 5–10 business days, we aim to have boxes delivered by the 20th or by the end of the month whenever possible. Your feedback regarding the recent shipping experience will be shared with our team as we continue working to improve fulfillment and delivery quality.

Thank you for being part of the pack and for giving us the opportunity to serve you and your pup.

5つ星のうち5の評価

I have been a BarkBox customer for many…

I have been a BarkBox customer for many years and I love the product quality, treats & toys, and the variety is awesome. The monthly themed boxes are always fun treat for the dogs (and me!). The few minor issues I have had have always been handled satisfactorily by their wonderful customer service.
I definitely recommend BarkBox

2026年6月17日
5つ星のうち4の評価

Treats where on point for my dog the…

Treats where on point for my dog the toys always seem the same for my aggressive chewer. She chewed these toys until the fabric came off . The fabric didn't last more than 20 minutes when I gave her these toys.

2026年6月17日
BarkBox ロゴ

BarkBox からの回答

Thank you for sharing your feedback. We’re glad to hear your dog enjoyed the treats, though we’re sorry the toys did not hold up as expected.

Our Super Chewer toys are designed with a variety of constructions, including layered toys that may feature fabric components with a hidden rubber core. However, we understand that every dog plays differently, especially strong chewers, and we’re sorry this did not meet your expectations.

Our team is here to help and would be happy to make this right through our support process. You can expect a follow-up email shortly so we can review options with you.

Thank you for being part of the pack and for giving us the opportunity to improve your experience.

5つ星のうち5の評価

Bark box sends out quality toys

Bark box sends out quality toys. The online system is really easy to maneuver. You can make adjustments to size and style of toys your pup receives anytime. My fur baby loves the mailman because he knows he's bringing his box. They also stand behind their products. I had an issue a couple months back, and they went above and beyond to make it right. I recommend them to everyone I see.

2026年6月17日
5つ星のうち5の評価

Great quality toys and cute themes delivered monthly

We rescued a 5 year old beagle recently and knew he had been in rescue 11 months waiting and he liked toys so we immediately enrolled in a 6 month subscription. First he received a free Ollie Octopus bed and he was joyful! The detachable squeaky tentacles were beloved and played with daily. And we started adding toys to his monthly order, he loves them! Only a bad squeker gets rejected and Barkbox even replaced them with their Scouts Honor pledge (this rarely happened but I’m impressed by the dedication to make my dog happy). The ability to remove treats and get 3 toys each month works best for us and the toys are great quality and lots of cute themes. We might have gone a little wild recently at the warehouse sale, but our boy is so happy, plays with his toys daily and I have no doubts that we will continue our subscription long beyond that 6 month commitment (worth it for the free bed). Oh, monthly offers for free items with add on toys is another favorite thing. We have shared our favorite toys and videos and know 5 friends who are now enrolled too, so, yes, we absolutely would recommend Barkbox to anyone who wants good quality fun toys for their dogs (they have toys for destructive chewers too).

2026年6月17日
5つ星のうち5の評価

Not only are their toys unique but…

Not only are their toys unique but they're sturdy and durable. They hold up to my two wild dachshunds! The treats are my dogs favorites! They LOVE them! But even more important to me was the kind and compassionate care this company gave me when I called to cancel one of my BarkBoxes when my oldest dachshund died. They were wonderful!!

2026年6月17日
5つ星のうち5の評価

I enjoy ordering from bar box

I enjoy ordering from bar box. My dog loves the treats and toys. It is exciting for her to receive a surprise package each month. Their custom service is great. Let them know the good things and also, any hiccups. Will continue to order for my pup.

2026年6月17日

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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。

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