This is an awesome company! Steven Woodley is the General Manager / Owner and he responded to my questions personally. He answered all my questions very quickly and went above and beyond to help me. Y... もっと見る
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レビュアーのコメントを見てみましょう
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch w... もっと見る
企業が回答しました
The item I ordered was labeled on the website as size "Youth". When it arrived, it was size "Junior Youth" which is too small for my son. Unsure as to why, my email went into the Spam folder so it t... もっと見る
企業が回答しました
Batflipshop does it again! More kudos to my new friend from California - Steve. When Steve was having difficulties getting my helmet from the manufacturer, he took it upon himself to send me a diffe... もっと見る
企業情報
当該企業による記述
The Bat Flip Shop LLC is a Small Family Owned Business. *Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key. *We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids. *We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap! * We have extensive knowledge to assist Parents, Coaches, and Players. *Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
連絡先
3113 Norwich Ave, 93619, Clovis, 米国
- 559-612-4739
- thebatflipshop@gmail.com
- batflipshop.com
4.7
優良
180件のレビュー
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
Love this purchase!
Extremely helpful! Super fast shipping! Sent my son many extras with the helmet!
2024年12月3日
自発的なレビュー
Great service!
Great service! These guys had a SHOC visor I was looking for and shipped it out as fast as they could through UPS, and I had it in a few days! Thank you BFS!
2024年11月8日
自発的なレビュー
batflipshop.com からの回答
Glad we had what you needed ! It is always great to hear from a Happy Customer. :)
I did not return my order
I did not return my order
My order said it was returned even though I never did anything
2024年10月16日
batflipshop.com からの回答
David your order states it was unable to deliver to the address YOU provided when you placed both orders. Once we receive the package back we will contact you for the proper address. We would appreciate if you would remove this one star review as this issue was caused by you not us! You didn’t even make any attempts to contact us by phone or email so we could help resolve this problem. I will email you a screenshot of the order form you filled out so you can see how you inputted your address. Please be fair to us and remove this review as our service shows we are a 5 Star Service
Fast shipping & responsiveness
Fast shipping. Fast responsiveness. Would recommend to a friend.
2024年9月23日
batflipshop.com からの回答
Good Morning Patrick, We are very sorry you have not received your product but lets review your order. You placed your order for a Jugs Pitching Machine on Sunday 9/1/24 at 12:14pm. Since we are closed on Sunday, the order was processed Monday. When customers use the Shop Installment Program we have to wait until we receive confirmation they have cleared your payment before shipping the product. Your machine was shipped at 3:04pm on 9/3/24 from Jugs Sports Warehouse. Since The Bat Flip Shop has no decision on what delivery service Jugs Sports uses We feel the negative review is unfair as we filled your order in one day and it is scheduled to deliver today per fedex. If you had issues with Fedex why didn't you call us or Fedex? We would have been happy to assist you to figure out what the issue was even though once the order is fulfilled we have no control over what Fedex does on their end. We would greatly appreciate you change the review to represent Our Customer Service not Fedex. We processed and and shipped the item in 2 business days, Our typical fast and awesome service. Call me with any other issues Patrick, Thank you Steven 559-612-4739
Excellent customer service
I received my order immediately. After reaching out to and explaining how urgently I needed the product for a birthday, I was sent some extra products as a gift.
2024年8月11日
Batflipshop was one of the best online Companies I've ordered from…
Batflipshop was one of the best online companies I have ever ordered from. I ordered a football helmet visor for my High School aged son. The shipping was very fast and I got exactly what I ordered. I would highly recommend them.
2024年8月16日
batflipshop.com からの回答
Thank you Football Dad for the kind words ! We strive to give old school customer service.
Everything was good except shipping was…
Everything was good except shipping was late despite paying extra for specific timing.
2024年8月12日
batflipshop.com からの回答
Hey Keith, I apologize for USPS delivering your order late. We shipped your order 2 day priority mail on 8/12/24 but it looks like they did not deliver it until the 19th. As you know, once it leaves our hands we have no control over delivery services. In good faith I am going to refund you the express shipping fee in hopes you will give us our 5th star ! :) Thank you for using us and again we apologize on behalf of USPS.
Great site a load of stuff easy to find…
Great site a load of stuff easy to find everything
2024年7月19日
自発的なレビュー
batflipshop.com からの回答
Thank you ☺️ We are always trying to make our site better and better, we accept any feedback
batflipshop.com からの回答
Thanks Stuart, Old School customer service can’t be beat
The best experience from communication…
The best experience from communication to fast shipping. A+ seller
2024年5月3日
batflipshop.com からの回答
Thank you Gabriel it’s comments like this that keep us striving to be even better 😊
batflipshop.com からの回答
Thank you Carlos it’s our customers who make us great 😊
Thanks!
The price was good, relatively. The staff was very responsive, helpful, and informative.
2024年5月10日
batflipshop.com からの回答
Thanks Brandon any feedback on pricing is appreciated
batflipshop.com からの回答
Glad to be of assistance :)
Top notch service!
From the moment I placed my order, the communication was prompt and consistent throughout. Steven went over and beyond in helping me purchase the correct size catching gear for my son!
I will definitely be a return customer!
2024年4月16日
batflipshop.com からの回答
Thank you Bonnie :) Always here to help
Great price and delivery process
Great price for the product I was looking for. It shipped fast and was updated through the entire delivery process! Will order from here again soon!
2024年4月16日
batflipshop.com からの回答
Look forward to your next visit Gabe :)
No need to shop anywhere else.
They always go above and beyond to make their customers feel appreciated. Don't buy anywhere else.
2024年4月12日
batflipshop.com からの回答
Appreciate the kind words my friend! Always here for ya!
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