This is an awesome company! Steven Woodley is the General Manager / Owner and he responded to my questions personally. He answered all my questions very quickly and went above and beyond to help me. Y... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Great customer service! The bat we ordered for our grandson’s birthday was obviously a “hot” item. Delivery was delayed since demand was exceeding supply. Steven was very good about staying in touch w... もっと見る
企業が回答しました
The item I ordered was labeled on the website as size "Youth". When it arrived, it was size "Junior Youth" which is too small for my son. Unsure as to why, my email went into the Spam folder so it t... もっと見る
企業が回答しました
Batflipshop does it again! More kudos to my new friend from California - Steve. When Steve was having difficulties getting my helmet from the manufacturer, he took it upon himself to send me a diffe... もっと見る
企業情報
当該企業による記述
The Bat Flip Shop LLC is a Small Family Owned Business. *Our Love for the Game of Baseball, Softball and Football is only surpassed by teaching kids to love it too. * It amazed Us the lack of one on one personal service We saw companies give anymore. If you read our reviews, you will see we truly believe customer service is the key. *We carry specific gear we have personally tested and back 100% with our reputation. We don't believe more is better in the case of equipment for our kids. *We offer a Payment Plan Program to assist in large purchases as We know the equipment is not cheap! * We have extensive knowledge to assist Parents, Coaches, and Players. *Dedicated to Supporting The Little League Challenger Program, God Bless - The Bat Flip Family
連絡先
3113 Norwich Ave, 93619, Clovis, 米国
- 559-612-4739
- thebatflipshop@gmail.com
- batflipshop.com
顧客にレビューを依頼しています
この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
This is a great company
This is a great company. Excellent service and communication. Product was perfect
Color OOS :(
I ordered new catching gear for my son as a rewards for hitting honoral student grades. When I ordered I was not aware of any out of stock or delayed inventories, until I placed and confirmed my order. As the baseball season was starting and panic hitting me like a tsunami, I reached out to batflipshop... They found the colors and size of what we needed and delivered in less than 10 days. I am very happy with the service, support and deliverables.
Stellar Customer Service
I was searching for a difficult to find bat this season and bat flip shop had one available with a 4-6 week shipping timeline. My son really wanted the bat so I went with it (it wasn’t even available to buy on other sites). At four weeks I thought I would check on status by emailing from my order email. I thought a response would likely be automated if I got one at all. To my amazement, I got a nearly immediate response from Steven from a personal email. He was honest and said he was hoping the following week he would know more. Then within the week he proactively called me on my cell phone to tell me he wasn’t sure how much longer it would be but that he personally found me the bat from a competitor. He reached out to the competitor store and checked to make sure it was available and waited on the phone with me while I checked out with the bat from another site. He then refunded my order promptly. I’d never heard of batflip and I’m always a little hesitant to make big purchases online from unknown sites. Let me tell you that this service left me thinking “who does this?…giving business to a competitor because they want me to have that bat!” I have three kids and buy a lot of bats. Batflipshop.com will always be my go-to moving forward. Unbelievable service! Thank you Steven! I appreciate you!
Great communication throughout the…
Great communication throughout the process. Had to preorder an item and was kept updated on my order statues which I really appreciated.
Came when it was supposed to and I love…
Came when it was supposed to and I love the payment plan. Will order again.
Pre-ordered a bat
Pre-ordered a bat that was impossible to find anywhere. It arrived even sooner than expected, very easy process! And could make 4 payments with no added cost to do so.
Highly recommend
Highly recommend! Received my item a month earlier than was told and they went above and beyond to make sure the item worked for us. Can’t say enough great things about this company.
Highly impressed with this company's…
Highly impressed with this company's customer service!! Steven Woodley has gone above and behind to help me in every way! I had ordered the wrong glove and he had gotten back with me immediately after ordering it to fix it and communicate with me! He also made sure everything was right and even went out of his way to find me something that they didn't have right then and there! I highly recommend this company and very much recommend Steven if you have any issues or questions! 5 stars!!

batflipshop.com からの回答
The Bat Flip Shop's customer service is outstanding!
The Bat Flip Shop's customer service was amazing! The owner was helpful and responsive throughout the ordering process, and continued to communicate with me as we anticipated the delivery of a very popular and out of stock bat. He was kind and personable and did everything he could to ensure I received the bat in a timely manner. I highly recommend purchasing from them and will definitely plan to buy baseball products from the Bat Flip Shop in the future.
Bat Flip Shop is the ultimate customer…
Bat Flip Shop is the ultimate customer service experience. It’s truly about the ball players.
Excellent business to deal with
Excellent business to deal with. The bat I ordered was on backorder, the Bat Flip Shop kept me updated on when order would be available and answered my emails very quickly. Will definitely order from this business in the future!
They said it would be 6 to 10 weeks for…
They said it would be 6 to 10 weeks for delivery. It came around 6 or 7 weeks. They saved me the trouble of tracking down the Voodoo
We needed the bat quickly and used the…
We needed the bat quickly and used the chat feature on the website. The owner was super helpful and the bat arrived faster than we ever expected.
Thank you!
Steven was outstanding and always quick…
Steven was outstanding and always quick to respond. He even expressed the delivery so my son could have it for tryouts. Thanks for all your help and delivering on all levels!

batflipshop.com からの回答
Responsive and accurate about estimated…
Responsive and accurate about estimated delivery time on a preorder. Would use again.

batflipshop.com からの回答
I really appreciate the communication…
I really appreciate the communication throughout the whole process.

batflipshop.com からの回答
Quick response when I had questions…
Quick response when I had questions about the bat we were thinking of purchasing. Quick shipping, good communication. Would buy from here again.

batflipshop.com からの回答
Great shop, great customer service!
This shop is great! They offered a bat that was hard to get and delivered it well in time for my son’s season. Steve is great to work with, we will be returning for all our baseball/softball needs!

batflipshop.com からの回答
Trustpilot エクスペリエンス
Trsutpilot のレビューは誰でも書くことができます。レビューを書いた人には自分の書いたレビューをいつでも編集したり削除したりする権限があり、それらのレビューはアカウントがアクティブである限り表示されます。
プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
Trustpilot におけるレビュー プロセスの詳細についてはこちらをご覧ください。
よいレビューを書くための8つのヒントをご覧ください。
確認を行うことで、Trustpilot に投稿されるレビューが [LINK-BEGIN-PEOPLE]実在の人物[LINK-END-PEOPLE] によって書かれたものであることの保証につながります。
レビューに対してインセンティブを提供したり、選択的にレビューを依頼したりすることは、TrustScore にバイアスを生む可能性があります。これは 当社のガイドラインに反します。







