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レビュアヌのコメントを芋おみたしょう

5぀星のうち5の評䟡

Very accurate information about our rescue dog so we knew what to expect and things she might be worried about. They keep in touch and are there for support. Very pleased how she has settled in and th... もっず芋る

5぀星のうち5の評䟡

I rehomed a wonderful cat on 5th June 2026. We have become firm friends and although I haven’t had him long, I wouldn’t be without him now. The staff at Battersea were very knowledgeable and kind (par... もっず芋る

5぀星のうち5の評䟡

We recently adopted our new cat last week and she's absolutely adorable. We have to say the staff at Battersea are truly amazing and went above and beyond, in ensuring the special day was a memorabl... もっず芋る

䌁業が回答したした

5぀星のうち5の評䟡

We are so impressed with the level of thought and care put into the rehoming process. From the application form to taking our beautiful Danny home, we felt supported every step of the way. The staff... もっず芋る

䌁業情報

  1. チャリティヌ

圓該䌁業による蚘述

Battersea is here for every dog and cat, and has been since 1860. For 160 years, we've gone from one home in London to three rescuing and rehoming centres across the country and have cared for over three million vulnerable animals.


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4.3

優良

TrustScore 5段階評䟡の4.5

268件のレビュヌ

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4.3

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5぀星のうち5の評䟡

Best rehoming centre I've ever experienced

I collected my beautiful cat, Coco, today from Battersea in London. The staff were absolutely amazing especially Paige and Graham on the reception desk. They made me feel so welcome. The process was dealt with professionally and I have nothing but admiration for the team. Well done. Highly recommended.

2023幎8月18日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Debbie, thank you so much for sharing your experience. We hope that you and Coco are very happy together.

5぀星のうち5の評䟡

Amazing staff at Battersea

The information I was given by the carers at Battersea was excellent. When we arranged a visit to see our puppy Jax, he was exactly what we had expected. They had done a wonderful job with him while he was with them. He is great with walks and recall and they have great advice about using his food throughout the day as rewards. That definitely works. Thank you to all the amazing staff at Battersea. Jax is now very settled in his new forever home with the Davisons xx

2023幎8月4日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Natasha, thank you so much for your review. We're so happy that you found our advice useful and that our amazing team were able to match you with the lovely Jax. We're pleased to hear that Jax is settling in well!

5぀星のうち5の評䟡

What an amazing place to go to

What an amazing place to go to , the team there are amazing and so helpful, our little Buddy is setting in amazingly in his forever home.

2023幎8月4日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi David, we're so pleased that our team could help you to find your Buddy!

5぀星のうち5の評䟡

Battersea rehoming is amazing

The online registration was simple and quick. Battersea deal with all your needs during this and what you have to offer and what you would like. They will match you to a dog if they can and the whole team are very passionate about the whole process and making sure both you and the dog are a match. They are superb to work with and so informative at all stages. They even want you to update how everything's going when you rehome a dog. They have tons of videos and advice online. You really could not be in better hands and so are the dogs.

2023幎7月27日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi David, thank you so much for sharing your experience. We are really glad that you've found our advice helpful and our incredible rehoming team could help you find your perfect match. We hope that you and your new furry friend are very happy together. Be sure to keep us up to date with how you're getting on.

5぀星のうち5の評䟡

Meeting and collecting Frank


We thought our visit was well planned by the Battersea team. .Being greeted cheerfully on arrival by reception team to meeting our kitten, being interviewed and talking through kitten’s health and well being. All questions asked were answered by the team who clearly knew their stuff. It was a comfortable and professional experience. Such a lovely place, with a team who clearly love what they do.

2023幎7月28日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Laraine, we're thrilled that our amazing team could help you with your rehoming journey. We wish you and Frank so much happiness!

5぀星のうち5の評䟡

Ourstanding

So helpful, caring and understanding of what cat's would suit us.
Have adopted from Battersea before and would recommend

2023幎7月30日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Berenice, thank you for your review. We're so happy we could help you find your perfect match.

5぀星のうち5の評䟡

Our experience from Battersea of


Our experience from Battersea of Windsor was amazing from the word go. The staff are amazing; professional & friendly; communication was supportive & informative & is continued after we adopted our girl. BOW has beautiful surroundings that are very well maintained. Please consider adopting it is so rewarding & the love is endless.

Thank you BOW xx

2023幎8月1日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Tina, we're so happy that our amazing Battersea Old Windsor team were able to match you with your new furry friend. We think they're great too!

5぀星のうち5の評䟡

Excellent experience

Staff responded to my enquiry quickly and efficiently, we’re very knowledgeable and supportive during the whole process resulting in my new four legged companion now having a forever home.

2023幎7月20日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Tracey, thank you for sharing your experience. Making perfect matches is so important to us.

5぀星のうち5の評䟡

Great adoption experience

We recently adopted a cat through Battersea and I can't speak more highly of the organisation. Everything was so well organised, everyone we dealt with was super lovely and helpful, and the animals seem very well taken care of. The adoption fee is incredibly reasonable considering how much work goes into keeping the animals safe and happy, not to mention the treatments such as neutering that are already sorted. I'll be setting up a monthly donation for sure. We're proud to say our new addition is a Battersea cat :)

2023幎7月23日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Charlotte, thank you so much for your support. We're so happy that our wonderful rehoming team were able to find you your perfect match. We wish you and your new Battersea cat all the best!

5぀星のうち5の評䟡

We adopted our white staffy cross


We adopted our white staffy cross Krystal from Battersea 11 yrs ago and can’t say a bad word about Battersea. I believe they do an amazing job. We have donated for the past 11 yrs and we still have her but I am concerned to hear that they put some cats and dogs down especially when they healthy.
Also, will miss Paul terribly the programme won’t be the same without him !

2023幎7月27日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi, thank you so much for sharing your kind words and for your incredible longstanding support. We're so glad that our team were able to match you with your special Krystal 11 years ago.

In certain cases, we do have to make the unfortunate decision to put a dog or cat to sleep but this is only for very serious medical or behavioural reasons. This is never a decision we make lightly. We take our duty of care to all our Battersea dogs and cats extremely seriously but we also have a duty of care to our staff, our volunteers, the public and their pets.

5぀星のうち1の評䟡

AVOID! Judgemental, self-important and will kill pets without reason

Reading the previous reviews from people who have found themselves in the distressing situation of having to give their pet away breaks my heart but also validades my experience. Myself I my partner tried to adopt a large dog so a lady did a home visit and wrote lots of notes on her very important notebook!! We tried to follow up but never got a response. Finally my partner wrote a complaint and to my surprise they admited that the dog we were interested was put to sleep. I was shocked and angry! I still think about this poor mastiff to this day. We proceeded to purchase a great dane from a breeder and rescued a little dog straight from the owner (could not take care of him anymore). My dogs are happy but to this day I think I could have given that mastiff a good life. More laws need to be put in place so these so called charities are better regulated. Shame on you Battersea!!

2022幎6月20日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Sofia. We're sorry that you're unhappy with your experience. In certain cases, we do have to make the unfortunate decision to put a dog or cat to sleep but this is only for very serious medical or behavioural reasons. Whilst thousands of dogs and cats leave our centres and go on to their new homes, there are some sad cases where we must make the difficult decision to put the animal to sleep. This is always a last resort for us. Everyone who brings in their dog or cat to Battersea is advised of our policy of putting to sleep those animals that have too severe medical or behavioural issues for us to be able to responsibly rehome. Battersea is always completely open about the fact that sometimes we have to make the very difficult decision to put some animals to sleep. We take our duty of care to all our Battersea dogs and cats extremely seriously but we also have a duty of care to our staff, our volunteers, the public and their pets. If you wish to discuss this further, please email info@battersea.org.uk.

5぀星のうち5の評䟡

Positive experience

I have nothing but good things to say. The team have been excellent at keeping me updated on the progress during rehoming, far beyond my expectations. Their due diligence and care in finding suitable their animals shows how much they care for the animals wellbeing. The animals seem well looked after and they are given all medical care to get them well to be rehomed, with a reasonable adoption fee that wont even cover this expense.
I have no hesitation to use them in the future.
The staff are extremely pleasant.

2023幎6月2日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi, thank you so much for sharing your experience. We're really pleased that our incredible team have been able to help you.

5぀星のうち1の評䟡

Applied online fill out application


Applied online fill out application sent me another form filled that out sent pictures of house and garden haven't heard anything more and there's loads of dogs on the website that fit my criteria it's not fair on the animals being kept there when there's owner's waiting, it's fair enough saying we have to carefully match the dog but they are way to strict and owners have to be perfect, my daughter got a dog from the dogs trust picked a dog on the website filled out the form rung her the next day 2 days later she went down there and met the dog 3 days after that she picked the dog up that's how it should be then perhaps battersea wouldn't have so many dog's.UPDATE have now rescued a dog from another charity no problems what so ever.

2023幎3月3日
自発的なレビュヌ
5぀星のうち1の評䟡

No donation

Wondered whether to give a donation in memory of Paul O'Grady. Checked the reviews, and they are still following a kill policy which I already knew about in the 1980s. A friend's job as a veterinary nurse entailed killing loads of healthy kittens, so she left. No donation. Sorry, Paul.

Support a local animal rescue with a no kill policy. Or adopt an oldie - try searching for oldies. Or try the RSPCA. They also have special appeals, often for pets that are long stay. Another option if you want a cat is to try catchat.

10.06.23
Their response does not relate to my review.

2023幎4月4日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Miss Blyth, we are proud to operate a non-selective intake policy which means that we often take in animals with serious behavioural or medical issues. As an animal rehoming organisation, it would be irresponsible of us to rehome a dog or cat that poses a serious risk to people or other dogs, or unmanageable medical issues. Whilst thousands of dogs and cats leave our centres and go on to their new homes, there are some sad cases where we must make the difficult decision to put the animal to sleep, but this is always a last resort for us.

5぀星のうち1の評䟡

I see that Battersea Dogs Home is now


I see that Battersea Dogs Home is now Begging for donations on TV. I would not give one pound to "BDH", or leave them a Sheckel in my Will. They find a Mongrel dog on the street and take it in and supposedly look after the animal. When someone wants a dog for a family pet and they go to Battersea Dogs Home they are expected to pay over £200 to obtain a Pet Dog and give it a good home where it will be looked after and loved, etc. You would have thought that Battersea Dogs Home would have been happy to see any animal in their care going to a good and caring, loving home ??? But this is not good enough for the Dogs Home because they want you to pay in excess of over £250 !!! I cannot believe they would charge such a sum for an animal to go to a family who wants it. A good kind loving home, etc. And I will Never go to Battersea Dogs Home if I want to acquire a pet dog or cat. And I will Never give "BDH" a donation of any amount. I would call Battersea Dogs Home a Big CON.

2022幎6月1日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Michael, our rehoming fee is £175 for adult dogs and £250 for puppies. This cost covers microchipping, initial vaccinations, flea and worming treatment, neutering, a collar, identification tag and lead, starter pack of food, advice and special offers, and four weeks’ free Petplan insurance.

5぀星のうち1の評䟡

PET KILLERS. STAY AWAY

These pet killers killed my innocent cat for no reason. Very quickly too, with no chance to rehome him back to me. Because of their terrible communication with the public, the whole time I was waiting for their update (a week), they killed my pet. Lindsey of the cat intake team was very happy about it, and when speaking to her on the phone her general attitude was "haha we killed your cat *points finger* na na nanana" "there's nothing you can do about it haha". As you can see from the other reviews, I'm not the only one. We as a community should come together to shut this animal abusive slaughterhouse down because it's totally disgusting the way they lie about caring for our pets when they have no capacity in their hearts to do so, and have an assessment team that do not care and are looking to terminate our pets for reasons they make up using their arses. Now I have to live with the pain of loss for the rest of my life because of their immoral, unprofessional and disheartening practices. The government should shut this place down, relocate all animals out of there, unemploy all of their staff and put them all through courses that teach them how to properly care for an animals well-being. What a disgrace. Rescue Centre? More like a Killing Centre.

2022幎10月11日
自発的なレビュヌ
5぀星のうち1の評䟡

Rehomed my dog to Battersea old


Rehomed my dog to Battersea old windsor, thinking they would care for him. After 100 days received a call telling me they were going to kill him. Said he had become aggressive. With help of some caring people, managed to rescue him. No sign of aggression or bad reaction to men ( which they reported). They lied as an excuse to kill him. I think 100 days is the criterion. Appalling.
Thank god he is safe now and not dead.

2023幎3月20日
自発的なレビュヌ
5぀星のうち1の評䟡

DO NOT TAKE YOUR ANIMAL HERE!

DO NOT TAKE YOUR ANIMAL HERE!
They will kill your animal for no good reason, just when they can't be bothered with it any more and make up a bunch of lies to justify the killing.
Should be shut down!!

Update: the dog was taken out of Battersea at the last minute before they killed him. Their story of him becoming aggressive towards people and other dogs proven to be false. Just a lie to justify the killing.
Absolutely shameful and a disgrace!

2023幎3月17日
自発的なレビュヌ
Battersea ロゎ

Battersea からの回答

Hi Daniel, we take every decision around an animal's future extremely seriously and Battersea remains determined to do everything we can to rehome the animals in our care. Every animal is treated as an individual and cared for by our teams of dedicated, skilled and experienced staff. If there are serious concerns that call into question a dog or cat’s ability to live a safe and comfortable life, the case will be reviewed by at least three senior members of staff. They will consider all alternatives, including putting the animal in a temporary foster home, introducing a different care plan, or working with specialist breed rescues and external organisations who train some of our most challenging dogs to become working and service dogs. Only if every alternative has been ruled out will we make the difficult decision to put a dog or cat to sleep. If you wish to discuss this further, please email info@battersea.org.uk

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