Wow, I have already received my order & I only placed it on Wednesday & today is Friday!! Absolutely brilliant service! More than 5 stars actually. Been kept in the loop the whole way through th... もっと見る
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Great shop, gives great advice specific to your Cyprus grill and offset smoker needs, even to the point of not up-selling when a lower cost model will do a better job. I order my charcoal from here in... もっと見る
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Excellent customer service from Jade. Some of my items haven't arrived, called and talked to Jade. She was so quick to respond and solved my issue. Within a short time, I received a confirmation email... もっと見る
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i hired a large charcoal spit, the process from booking to pick up was easy, they included all the attachments needed plus more and even provided a backup motor incase something was to happen to the... もっと見る
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企業情報
BBQ Spit Rotisseries - Seaford について
当該企業による記述
About us
BBQ Spit Rotisseries is Australia’s largest spit roast store. Choose from over 70 models of spit rotisseries, smokers, pizza ovens, BBQs, and spit motors.
Flaming Coals Offset Smoker BBQ
当該企業による記述
- Flaming Coals Offset Smoker BBQ
- https://bit.ly/2Z3kTT6 If you are looking for a solid and sturdy Texas-style offset smoker without breaking the budget, then the Flaming Coals Offset Smoker BBQ is the logical choice. For added durability and efficiency, this smoker is constructed out of 3 & 4mm thick steel making it strong, the extra thickness in the body means less fuel is needed to maintain your desired cooking temperatures and together with the 20mm wide heat sealing tape around the cook chambers doors makes this one of the best value, high quality offset smokers available in Australia.
Customer service guarantee, 60 day returns, 1-2 year warranties
When you join our BBQ Spit Rotisseries family, you are covered by our Customer Service Guarantee, Returns and Warranty Policies
2-year warranty on Flaming Coals motors with our own onsite technician for your peace of mind
60 day returns policy on unused products from the date of purchase in case you change your mind
24-hour Monday-Saturday phone support
3 hour response time to emails 9am-5pm Monday-Saturday
Online live chat support 9am-5pm Monday-Saturday
Fast dispatch within 1 working day (for in-stock items)
Assembly videos and user manuals to ensure you get the support you need
Online Learning & Support Centre packed full of recipes and how-to guides
Our own Facebook community to share ideas, tips, photos etc.
連絡先
Brunel Road 59, 3198, Seaford, Victoria, オーストラリア
- 1300 002 771
BBQ Spit Rotisseries
4.8
優良
915件のレビュー
ネガティブなレビューの 66％に回答しています
通常24時間以内に回答
この企業のTrustpilot 利用方法
レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。
They use couriers please
They use couriers please! A well known useless courier service that has taken over a week to deliver my small package. They charge what Aus post would charge (trust me in know what they charge) and use this cheaper courier that just loves to lose packages (had it b4 from other companies that use this indian mob). You claim your Australian business but when the customer calls, you get someone from overseas. So your not just a small business from Seaford at all. Very deceptive. The products i ordered are readilly available in many other online retailers. They are now getting my business from now on. See ya.
2026年4月29日
自発的なレビュー
BBQ Spit Rotisseries - Seaford からの回答
Cheers legend, love to hear it! Glad it arrived quick and was easy to set up. Time to fire it up
Great service and communication through…
Great service and communication through the whole ordering process
2026年4月7日
BBQ Spit Rotisseries - Seaford からの回答
Thanks legend, really appreciate it! Glad the whole process was smooth from start to finish.
BBQ Spit Rotisseries - Seaford からの回答
Cheers legend, appreciate it! Stoked you’re happy with the service and speed. Enjoy the BBQ
Easy ordering in the website
Easy ordering in the website. Very prompt delivery. My go to at all times now
2026年3月11日
BBQ Spit Rotisseries - Seaford からの回答
Thanks legend, that means a lot! Stoked the ordering was easy and delivery was quick. Always here when you need us
Excellent service delivered 2 days…
Excellent service delivered 2 days after ordering. Well packaged and all items arrived as described. Thank you a quality company! :)
2026年3月10日
BBQ Spit Rotisseries - Seaford からの回答
Great to hear your order arrived quickly and everything was well packaged and as described. Thanks again for your support!
Great help
Great help, I had a broken item, they called to check and replaced the item without an issue.
2025年7月15日
BBQ Spit Rotisseries - Seaford からの回答
We are glad that you are happy with our service. Happy Barbequing!
BBQ Spit Rotisseries - Seaford からの回答
So glad you'd love our products. Thanks for your purchase!
57cm Kettle Rotisserie Kit
What I ordered was the Rotisserie kit for a Kettle BBQ and the delivery was on time and goods undamaged. So far have used it a few times and have not had any problems and have enjoyed the end results. Highly recommended.
2025年12月29日
BBQ Spit Rotisseries - Seaford からの回答
We appreciate you taking a moment to share your experience with us James! We absolutely love it when we hear back from happy customers.
BBQ Spit Rotisseries - Seaford からの回答
Reviews like these absolutely make our day. Thank you for sharing!
item was shipped promptly
item was shipped promptly, but hot plate is quite thin so may burn meat easily. havent used yet. BUT it was the size I ordered -thankyou!. I ordered one online from Kings previously and it was twice the size that I ordered, and Kings wouldn't even swap it for the correct one. Yes Kings broke consumer law but not sure how anyone can hold Kings to account when they blatantly have no regard for the law. Just shop elsewhere I guess and that it what I did. Thank you BBQ Rotisseries, I will be back at some stage.
2025年12月3日
BBQ Spit Rotisseries - Seaford からの回答
Thanks for the feedback and glad to hear it arrived quickly. The hot plate is designed to heat up fast and respond well to fire control, so managing the charcoal height and heat makes a big difference. Once you’ve had a cook on it, feel free to reach out if you want any tips to get the best results.
Delivery was super quick and the BBQ is…
Delivery was super quick and the BBQ is exactly as described. Have used it for grilling and roasting and the results were fantastic. Highly recommend it.
2025年12月3日
BBQ Spit Rotisseries - Seaford からの回答
Hi Lynda! We appreciate you taking a moment to share your experience with us. We absolutely love it when we hear back from happy customers.
BBQ Spit Rotisseries - Seaford からの回答
So glad you'd love our product. Thanks for your purchase.
BBQ Spit Rotisseries - Seaford からの回答
Thanks Karen! Comments like these make us love what we do. Enjoy!
Love it
Love it, and I love the fact that customer satisfaction is paramount for BBQ Spit Rotisseries and that is why I'm a regular customer. They have great prices and provide advice for all BBQ needs.
2025年12月29日
自発的なレビュー
BBQ Spit Rotisseries - Seaford からの回答
Thanks so much for the fantastic review and your continued support, we really appreciate it. Customer satisfaction is what drives us, and we’re glad to be part of your BBQ setup. Happy grilling!
Cant beat them!
Cant beat them!
Bought a good amount of stuff through these guys and im in the their BBQ community. Wont get a better experience
2025年11月3日
Great products and excellent service
Great products and excellent service. Will definitely be a repeat customer
2025年10月8日
Overall great experience.
Although pricey. Quick postage.
Easy to navigate website.
Great communication.
2025年9月3日
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プラットフォーム保護のため、専門チームと高度なテクノロジーを駆使しています。偽レビューとの闘いについての詳細はこちらをご一読ください。
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