Bear Butt レビュー 142

We ordered a 2 person hammock and the extra straps and only the straps were in the box. No hammock to be found, so I paid 75 dollars for a strap.

The Christmas gift that I ordered weeks before Christmas was never shopped and I can’t get in touch with anyone. They shipped the extra straps I purchased and never shipped the hammock

Easily Navigable website. Easy to find products, and easy to order. Communication about shipping was spot on. What more could one want?

When my nightly hammock snapped, I knew I needed a new double, and was weary of what was out there. Having had one of these before, and knowing they are trustworthy, I got another Bearbutt after ten years.

Your website sucks!!!! I emailed for help and absolutely recieved none. Won’t buy another bear butt hammock.

The shopping process took forever and customer service was passive aggressive and not helpful.

Part of my order was missing and they made it right immediately
Fantastic product and customer service!!

I ordered two items, one showed up, they took a few weeks to tell me they weren't actually going to ever send me the second. I was eventually refunded, but the few weeks of confusion were frustrating!

The item I did order works exactly how I hoped and I'm a fan of it

Colors bled after first rain.

It took a long time to be delivered and finally got it wrong color. That’s the reason for two stars.

We love your hammocks! My kids travel with them and put them up on campus, while traveling, at the beach, and at home!

The hammock was sewn with one side tighter than the other making it difficult and not as nice a older ones I’ve owned, quite frustrating.

Good quality

Shipping delayed by over a week with no update or way to track shipping status. When item was received, only one of the two items I ordered were sent.

Customer service is very polite and provided a quick response though.

Great hammock with good value. Easy site to navigate.

I ordered a double hammock, and have yet to receive it. A few days later I ordered straps, a fly cover and a rain cover. I have only received the fly cover and the straps. Why does it take you so long to ship the items to me?
Truly, I’m not happy.
Prices go up and the customer services ho down, WAY DOWN! It’s not just you, but everyone, everywhere!!
-hereslinus

NEVER received item. If I could give 0 stars I would.

Fast shipping, love the product