Bear Butt レビュー 142

From the ordering, shipment, set up and continued use of the product (Double Person Hammock and I bought the additional straps) it has been amazing. I'll order again and would recommend to friends and family.

Be careful ordering from this company. I made an order and added an item by mistake. I immediately contacted them in every method available on their site to cancel it. They never replied. They also don’t offer any order cancellation option on their site. They since shipped me the wrong item and now want me to pay to ship it back. Just beware and triple check your order or try a company that has customer service standards.

Bear Butt Customer Service representative was more than helpful to solve my problem. The products I ordered are great quality. I would definitely do business with this company in the future.

My first order had not shipped for over a month so I cancelled the order. After cancelling, my gift card that was used for partial payment, was not credited. I contacted customer service and they said they could not refund my gift card. After a dozen back and forths I was finally able to get back the credit to my gift card.

Overall a bad experience.

Bear Butt is always efficient and customer service is great. I've gotten a replacement without issue and they're quick to respond with any questions. Most of all, their products rock and their prices are better than the competitors of equal quality.

I love Bear Butt!!
They’re one of my favorite products.
Keep up the great work.
I’m looking forward to my new 5-1 blanket!!

Great products at affordable prices. Shipping was fast. I only gave 4 stars because nothing is perfect I wish the sold under quilts too

Still waiting on part of my order from almost 2 months ago, I was told it would ship after the 3rd of January it is now the 21st and I've been given no updates. I have been ordering from bearbutt since it was a startup and have never had this issue

Ordered a new hammock on Black Friday 2022 since I was having trouble getting a replacement on my previous BB hammock that had a tear. It’s now the second week in January 2023 and still haven’t received my hammock

I guess my order never went through so I hope my gift cards still have their full balance. Who knows.

I bought a hammock for my daughter for Christmas. She hasn't used it yet but she loves it.

Quick response, excellent resolution. Thank you!

Easy company to work with. Good customer service. Great products

I've been bearing my butt since around 2016, and have to say that you guys have delivered again. Great products that arrive quickly and lasts years with heavy use. Anytime I have hit a hiccup...it has been taken care of easily and without any delay. I appreciate the work you do please keep up the awesome job!

Bear Butt is ALWAYS easy to deal with and they deliver GREAT products. I will continue to shop Bear Butt for my outdoor needs.

Everything went perfectly. We will forever go to Bear Butt for our hammock needs

This thing is awesome. It supports a two people easy and comfortably... If you're not fat of course

The hammock came quickly and was exactly what I was expecting. It seems to be fairly durable and is very comfortable

I absolutely love this brand and their products. From the hammocks to the snake sleave and the bug net. I am a current college student and I use their hammock almost every day in between my classes or even after classes to work on homework. Their customer service is fantastic, and it is easy to setup their equipment. Bear Butt is also the only brand I know of that will create a youtube video on how to setup each of their products. HIGHLY RECOMEND!!