Beaurepaires Aust.レビュー 

615
TrustScore 5段階評価の4.5

4.4

レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら

プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち5の評価

Excellent service. Very friendly, fast and efficient. Highly recommended. They fixed my damaged spare tyre tube in a matter of minutes. Very impressed, will most certainly use these guys again.

5つ星のうち1の評価

Beaurepaires Loganholme employs a man whose greatest pleasure is telling customers to move their car, even if only parked near the garage front for a second. He doesn't ask you why you are there, just... もっと見る

5つ星のうち5の評価

Beaurepaires Richmond SA. Excellent efficient service by friendly staff. I'll be considering them when I need tyres again. 30min guarantee - and repair was done in under 15mins! Ladies dont be c... もっと見る

5つ星のうち5の評価

I ordered online. Good website and process. I ordered for sth yarra fitment then needed to change last minute to mornington as i was stuck due to lockdown. Rang bookings office who very helpful and ar... もっと見る

企業情報

  1. 乗り物・運輸

当該企業による記述

Beaurepaires is Australia’s most trusted tyre provider, offering a comprehensive range of products designed to excel in performance, safety and reliability. We stock leading brands for cars, 4WDs, SUVs and trucks, including Goodyear, Dunlop, Pirelli, Continental asd Roadstone tyres. We pride ourselves on utilising the latest tyre fitment technology so we can fit your tyres quickly and to the highest standards.


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4.4

優良

TrustScore 5段階評価の4.5

615件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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4.4

すべてのレビュー

(615)

過去12か月のレビュー数: 1

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5つ星のうち5の評価

I ordered online

I ordered online. Good website and process. I ordered for sth yarra fitment then needed to change last minute to mornington as i was stuck due to lockdown. Rang bookings office who very helpful and arrange fitment and dispatch to tyres mornington instead. Mannington called me straight away to confirm booking. Great service. Couldn't be happier.

2021年5月31日
5つ星のうち1の評価

The staff at the store were great

The staff at the store were great, but the systems was rubbish. We booked and paid online for the Tyers and wheel alignment, but when we arrived at the store a few days later for our scheduled appointment time, the staff told us we didn't have a booking and that it wasn't in the system, pain! So after working it out with the helpful crew on the ground we got booked in, but they informed us that they didn't actually have a wheel alignment hoist at the shop so they would they couldn't do that part of the job...IT crowd please get your stuff together before offering a service that doesn't exist at store....

2021年5月28日
5つ星のうち1の評価

Time wasters and poor workmanship

Too my car in on a Saturday to get 4 new tyres and a wheel alignment and I got the car back over an hour later and the wheel alignment was worse than when I too it in. I called back and gave the opportunity to let them correct it and said I would bring it back for him to fix it. The person who did the job said he couldn't do it on the same day and I told him I'm working during the week and couldn't bring it in. I arranged for someone else to take it in Monday morning providing it could be done at 8.00am which the guy agreed to. On Monday the car is delivered to the store and they say they can't do it until 9.00am which is too late for the person dropping it off for me. So after stuffing the wheel alignment they stuff me around when I give them the opportunity to remedy it. They did not care about everyone's time they have wasted in this process. Conveniently the person who booked it in for 8.00am Monday isn't in all week. This place is a complete waste of time and Money.

2021年5月24日
5つ星のうち5の評価

Beaurepairs website is great, staff were great.

Beaurepairs website is great. I was able to select my car (using rego), select a store, see tyres available in that store, see the price, book a day & time, and pay online. The whole process was easy, especially for introverts, and those that don’t like the hassle of going through a person to get a quote. The staff at Wagga were great and worked quickly. Highly recommend the Wagga store, and the Beaurepairs website.

2021年5月15日
5つ星のうち1の評価

Don't book online

Booked and paid online 2 days prior. About 2 hours before scheduled appointment we were advised they didn't have tyres in stock. Needed tyres that day so we went elswhere. Requested a refund of the $465 paid nearly 3 weeks later we still haven't received the money back. Have called repeatedly to be told that they have processed the refund yet no money has come through to my account. I process refunds for online bookings where I work and it only takes a couple of days for the funds to arrive in customer accounts. Feel like I'm going to have to keep chasing it or go to fair trading. Very poor customer experience.

2021年5月14日
5つ星のうち5の評価

Jonathan and the Team at Gordon Beaurepaires - 10/10

Jonathan's Customer Service at Beaurepaires Gordon was exceptional. He was very professional and had great communication skills. The team that replaced my tyres were very careful to not scratch the rims. A huge thank you for taking the extra time and care to ensure I was a satisfied customer. I'll be back!

2021年5月5日
自発的なレビュー
5つ星のうち1の評価

Online Booking is a ripoff

Made an online booking at Monash branch for 12:45 which was confirmed by Email. Arrived and was told that they don't do online bookings, don't have any contact number for me to call to resolve a refund. Attitude was dismissive and uninterested.

2021年5月4日
5つ星のうち1の評価

Ordered 2 $90 tyres and got a bill for…

Ordered 2 $90 tyres and got a bill for $272
Tyres where $90 but loaded me up with extras I did not grant. What is wrong with your store in Burnie Tasmania you bunch of crooks. I have called everyday for 5 days waiting for a manager to call me back but the coward hides behind his workers.

2021年4月30日
自発的なレビュー
5つ星のうち2の評価

Cold customer service.

I am disappointed by the quality of the customer service provided by the this tyre shop. First of all I never received a confirmation phone call after doing an online booking, and secondly upon collecting my car I was handed a piece of paper and said all done. No explanation or any information about if I was able to come back in a few weeks and get the tyres check making sure everything is good, zero information about anything. I spent $800 getting new tyres fitted I would of thought a bit more customer care would of taken place. I will be going back to Bob Jane Tmart for all my future tyre purchases as they provided me with much more information regarding a check up at certain times after the service and help the last time I purchased new tyres. After saying all that i need to say and admit the tyre service and wheel alignment are good, so the quality of who ever did the job is good at what they do.

2021年4月23日

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