Bed Kings レビュー 

1,500
•
TrustScore 5段階評価の3.5

3.6

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プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら

レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Terrible delivery service. Delivery was due and was told delivery van broke down. Fair enough that can happen. 2 days later delivery rescheduled between 5-8pm. Update at 6pm that delivery would be 11.... もっと見る

5つ星のうち1の評価

This company are complete scammers, paid a lot of money for a tv bed. Weeks and weeks go by, awful to contact and speak to someone. When we did manage to speak to someone they would lie saying it’s wi... もっと見る

5つ星のうち5の評価

All in, the buying experience has been top notch. Bedroom furniture ordered on-line, delivery time & date was as stated. The driver kindly took our delivery into the garage as I am disabled & couldn'... もっと見る

5つ星のうち5の評価

I used bed kings for the first time with the Lancaster cream sets of drawers, I am totally amazed, at what solid heavy top quality furniture, brilliant to look at ,so elegant, and top value for money,... もっと見る

企業情報

  1. ベッド専門店
  2. マットレス専門店
  3. 寝室家具店

当該企業による記述

Bed Kings is an online mattress, beds and furniture retailer. Offering the highest quality at competitive prices with excellent service.


連絡先

3.6

まあまあ

TrustScore 5段階評価の3.5

1500件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

顧客にレビューを依頼しています

この企業は、ポジティブかネガティブかを問わず、顧客にレビューを依頼しています。

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レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

3.6

すべてのレビュー

(1,500)

過去12か月のレビュー数: 49件

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Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち3の評価

I ordered my furniture in the summer…

I ordered my furniture in the summer time and it did state that they would only be getting more stock in October. I was ok with this and went ahead and paid . Then in October I was sent an email saying it was now going to be December before I would receive it. Again I was ok as I liked what I had chosen, but did say if it was any longer I wanted my money back. Beginning of December I finally got the furniture, but when trying to put the legs on I noticed one didn’t have a screw in it for me to attach it onto the draws. I emailed straight away and the day after I got an apology. I was asked to take a photo which I did and they had a new leg with me before the end of the week. So I had a couple of issues but on the whole I think they did their best so I thank the company

2024年12月3日
5つ星のうち5の評価

Wow! What a lovely chair

Wow! What a gorgeous chair. The delivery drivers were lovely and helpful and were excellent problem solvers (trying to get it through the door) The chair is huge and comfy. Would definitely order again.

2024年12月20日
自発的なレビュー
5つ星のうち2の評価

I haven’t used the beds as yet they…

I haven’t used the beds as yet they seem ok but the feet look rather flimsy! Hard the get the second bed underneath with the better mattress on One bed arrived with a rip in the lining. I had asked for them to be delivered upstairs but they didn’t and were left blocking my hallway! Not a great experience with this company

2024年12月3日
5つ星のうち5の評価

A perfect trundle bed

We had been searching for a trundle bed that accommodated deep 3 ft mattresses.The order was simple to make and we were glad we opted for the extra charge to take the bed to the bedroom and also to assemble it and take the packaging away. It was delivered in the time frame given. The delivery drivers were friendly and polite and respected our property. Please thank them. We are very pleased with our purchase. Really good idea to be able to zip them together, worth the extra cost.

2024年12月9日
5つ星のうち1の評価

TERRIBLE SERVICE

I paid for assembly, it took a week for them to tell me this wasn't an option. I had to chase to get the refund. I'm still waiting on a delivery date. Terrible service. I hope when/if the furniture arrives it's good quality

2024年12月3日
Bed Kings ロゴ

Bed Kings からの回答

Thank you for taking the time to share your feedback. We're truly sorry to hear that your experience with Bed Kings didn’t meet your expectations, and we apologise for any inconvenience caused.

We take all customer concerns seriously, and we'd love to resolve this for you. If you could kindly provide more details about the issue you encountered, we’ll do everything we can to address it and ensure you’re satisfied. Your feedback is invaluable in helping us improve our service.

Please feel free to reach out to us directly at support@bedkings.co.uk, and we’ll be happy to assist you further.

We look forward to the opportunity to make things right.

Best regards,
The Bed Kings Team

5つ星のうち4の評価

Ordered a couple of chest of drawers

Ordered a couple of chest of drawers, came just in the 6 week window but I did have a couple of updates.
Flat pack with good instructions , we did have a little trouble with the drawers but that was us!
Overall very happy and would order from them again

2024年11月29日
Bed Kings ロゴ

Bed Kings からの回答

Thankyou for your review, your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

5つ星のうち5の評価

Really pleased with purchase

Really pleased with purchase. The bed is as advertised, and the delivery was just over two weeks from purchase date.

2024年11月20日
自発的なレビュー
Bed Kings ロゴ

Bed Kings からの回答

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

5つ星のうち5の評価

Excellent service

Despite being horrendous weather and towards the end of a very long day the bed arrived and the men were very friendly and put up the bed quickly and efficiently. They rang an hour before they arrived which was helpful too. Everything was taken away. Recommend. The bed is as I expected. Appears robust.

2024年11月23日
自発的なレビュー
Bed Kings ロゴ

Bed Kings からの回答

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

5つ星のうち5の評価

Outstanding Service from Start to Finish!

I couldn't be more impressed with the service I received for my bedroom furniture delivery and assembly. From the moment I placed my order, everything was seamless and professional.
The delivery team was punctual and arrived exactly when they said they would, which is so rare these days. They handled my furniture with care, ensuring there wasn’t a single scratch or ding during transit. What stood out the most was their attention to detail during the assembly process. Every piece was meticulously put together, and they even cleaned up after themselves, leaving my bedroom spotless and ready to use.
The team was friendly, efficient, and clearly took pride in their work, which made the entire experience stress-free and enjoyable. The furniture itself looks stunning and is of excellent quality, perfectly matching the online description.
If you're looking for a company that delivers on its promises and goes above and beyond, look no further. Highly recommend them and will definitely use their services again in the future!

2024年11月23日
自発的なレビュー
Bed Kings ロゴ

Bed Kings からの回答

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

5つ星のうち5の評価

The men were polite helpful and tidy …

The men were polite helpful and tidy willing to slightly adjust position of furniture. Late night delivery but done within the hour.
Well done

2024年11月4日
Bed Kings ロゴ

Bed Kings からの回答

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

5つ星のうち5の評価

Would recommend

Reliable service, they notified me the day before delivery as I was first on there route. They were quick and polite.
I am very happy with the service I received.
The furniture is good quality and looks as expected

2024年11月23日
自発的なレビュー
Bed Kings ロゴ

Bed Kings からの回答

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

5つ星のうち2の評価

My bed has arrived but the rest of my…

My bed has arrived but the rest of my bedroom furniture hasn’t arrived and there has been no communication.

2024年11月4日
Bed Kings ロゴ

Bed Kings からの回答

Hi Pauline,

We take all customer concerns seriously, and we'd love to resolve this for you. If you could kindly provide more details about the issue you encountered, we’ll do everything we can to address it and ensure you’re satisfied. Your feedback is invaluable in helping us improve our service.

Please feel free to reach out to us directly at support@bedkings.co.uk, and we’ll be happy to assist you further.

We look forward to the opportunity to make things right.

Best regards,
The Bed Kings Team

5つ星のうち3の評価

The service is not great

The service is okay at best, the furniture turned up damaged, after already taking nearly two weeks to turn up, then had to wait another 5 days to assemble furniture, which also we found had another damaged panel but ended up using as we had to get furniture set up in bedroom.
The bedroom furniture is very cheaply built and Wardrobe doors are bowed as well.

2024年11月1日
5つ星のうち5の評価

Fabulous wardrobes

Fabulous wardrobes, easy to assemble, and look beautiful, very very pleased! Customer service was excellent. Would highly recommend.

2024年11月1日
Bed Kings ロゴ

Bed Kings からの回答

Thank you ever so much for your kind words and the positive review! We're thrilled to hear that you had such a great experience with Bed Kings. It’s always wonderful to know that our efforts to provide quality and service have made a difference.

Your feedback means a great deal to us, and it motivates the whole team to continue delivering the best possible service. If you ever need anything else, please don’t hesitate to get in touch. We’d be more than happy to help.

Wishing you many restful nights ahead!

Best regards,
The Bed Kings Team

5つ星のうち1の評価

Very Dissatisfied

My order was over 3 weeks late which I appreciate was not your fault, but I contacted you on 5 occasions to chase things up and was told that you would come back to me with an update, not once did you do that.

I booked the 'room of choice' service, the delivery driver was on his own and would only delivery to the front door of the apartment block.

I am very unhappy with your service and will not be recommending Bed Kings to anyone.

2024年11月5日
Bed Kings ロゴ

Bed Kings からの回答

I am sorry that there was a delay in the delivery of your product.

The room of choice service was not selected with your order so the delivery was carried out as a standard free delivery to the main entrance.

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