Beds4U New Zealand レビュー 

Beds4U New Zealand からの回答

2026年8月10日

Hi Tracey,

Thank you for taking the time to share your feedback with us. We’re pleased to hear that you’ve found our communication good overall.

We’re sorry, however, that you didn’t receive a response to your emails regarding your delivery. We completely understand how frustrating it would be to wait longer than the quoted 2–4 week timeframe without an update.

We appreciate your patience and understanding, and we’ll continue working on improving our communication and delivery processes to ensure customers receive timely updates throughout their order journey.

Thank you again for your feedback — we truly appreciate it.

Thanks
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Emma,

Thanks so much for the great feedback. We’re really glad the team could take the time to work through the options with you and find something that worked well for your budget, including making the delivery arrangements more cost-effective.

It’s also great to know everything arrived when promised and that the communication along the way made things easy. And hearing that you’re sleeping comfortably on your new beds is certainly the best outcome!

Thanks again for giving our team the opportunity to look after you we’re genuinely pleased we could make it such a positive experience.

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Cherry,

We love hearing feedback like this! thank you for taking the time to share your experience with us.

It’s always great to hear when we’ve made the whole process simple for our customers, and we really appreciate the recommendation. Knowing you’d choose Beds4U again when the need arises is a lovely compliment.

We’re grateful to have been part of your experience and hope we’ll have the opportunity to look after you again down the track. Until then, thank you for your support and for choosing Beds4U.

Warm regards,
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Teresa,

What a lovely review to receive ! thank you so much for sharing this with us. We’re especially pleased to hear we were able to find a solution when the original bed couldn’t be delivered in time, and that your mum was able to get the comfortable night’s sleep she deserved.

Hearing that she had her best night’s sleep in decades honestly means a lot to our team. This is exactly why we love being able to help our customers find the right bed, especially when it’s for someone close to them.

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Peter,

Thanks for the kind words! It’s great to know you found our communication clear and helpful throughout your experience with us.

We really value keeping things simple and making sure our customers know what’s happening along the way. We appreciate you taking a moment to share this with us.

We hope everything has gone smoothly for you and that you’re enjoying your new bed. Thanks again for taking the time to leave us a review it’s genuinely appreciated.

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Sylvia,

Thanks for sharing this with us! We’re so pleased to hear Chris was able to quickly understand what you were looking for and help you find the right bed.

We’ll make sure Chris sees your feedback it’s always great to hear when our team has made the experience easy and enjoyable.

It’s great to know you walked away happy with both the bed and the service you received. We hope you love your new bed and have plenty of comfortable nights ahead.

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年9月12日 に更新

Hi J,

Thanks for sharing your feedback. We really appreciate you taking the time to let us know about your experience.

With South Island deliveries, orders have a longer freight journey from our Auckland warehouse, and occasionally unforeseen circumstances along the way can affect the expected delivery timeframe. We’re pleased to know that our team member took the time to give you a call and keep you informed. It’s lovely to hear that her communication gave you some reassurance while your order was making its way to you.

We truly value your feedback and want to assure you that keeping our customers informed and supported throughout their delivery journey remains important to us. We’ll certainly take your feedback on board as we continue to look for ways to make the experience as smooth as possible.

Thank you again for choosing Beds4U. We hope you’re now enjoying your new bed and getting plenty of good nights’ sleep.

Regards,
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Carol,

We’re really glad to hear our communication around your delivery times was helpful and that you knew what to expect with your order.

We know waiting for a new bed can be exciting, so keeping you in the loop along the way is something we really value. It’s great to hear this worked well for you.

We hope everything has settled in nicely and that you’re enjoying your new bed. Wishing you plenty of comfortable nights ahead!

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Will,

Thank you! We’re so pleased to know you had no issues with your online order and were happy with both the service and delivery.

Your recommendation means a lot to us. We really appreciate you choosing Beds4U and taking the time to let us know how everything went.

We hope you’re settling in well with your new bed and enjoying the comfort. Thanks again for your support we really appreciate it!

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi David,

Thanks for the kind words! We’re stoked to hear you had a great experience with us and that you’re happy with your new bed.

It’s always great to know your online purchase went smoothly and that you’re pleased with what you received. We really appreciate you taking the time to share this with us and support our team.

Enjoy your new bed, and here’s to many good nights and plenty of comfortable sleep ahead. Thanks again for choosing Beds4U!

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Johanna,

Thanks so much for taking the time to share your feedback with us. It’s great to hear that you’re enjoying the comfort of your new bed and that the delivery was quick and easy to arrange.

We know getting a new bed can be a big decision, so we’re really pleased everything went smoothly from arranging your delivery through to getting your new bed home.

We truly appreciate you choosing Beds4U and supporting our local business. We hope you enjoy plenty of comfortable and restful nights ahead!

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Priscilla,

It’s fantastic to hear that everything came together so well, from choosing the right level of firmness to having your delivery and setup organised without any hassle.

We especially appreciate your kind words about our team. Being able to speak with someone directly and having your questions handled promptly is something we really value.

Thanks again for supporting a local Kiwi business and for taking the time to share your experience. We hope you enjoy many comfortable nights on your new bed!

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年9月11日

Hi Averil,

Thank you so much for your lovely feedback. We’re really pleased to hear you were happy with our service and that your delivery was quick and hassle-free.

We really appreciate you choosing Beds4U and taking the time to share your experience with us.

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年6月8日

Hi Mark,

Thanks so much for your kind feedback!

We’re really pleased to hear both your Hastings and Auckland experiences were top notch. It’s great to know the process was easy and communication was clear throughout.

We truly appreciate your support and hope you and your nephew enjoy your new beds!

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年6月8日

Hi Jocelyn,

Thanks for taking the time to share your feedback - I’m really sorry to hear the mattress didn’t meet your expectations.

If you’d like, we can take another look at the model you purchased and talk through whether there are softer options that might better suit you next time. We’re always happy to help guide you so it’s a better fit before you buy, especially with online orders where it’s harder to test in person.

Let us know how you’d like to proceed, and we’ll do our best to help.

Regards,
Beds4U Team

Beds4U New Zealand からの回答

2026年5月25日

Hi Graham,

Thank you so much for taking the time to share this feedback. We’re really pleased to hear your sofa bed delivery from our Nelson store went smoothly, especially getting it into a tight space without any issues.

We’ll make sure to pass your kind words on to the delivery team and the Nelson store team — they’ll be delighted to know their communication, care, and efficiency made such a positive impression.

We truly appreciate your support and look forward to seeing you again in the future.

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年5月25日

Hi Snandan,

Thank you so much for taking the time to share such a thoughtful review. We’re really pleased to hear your experience with Beds4U was so positive from start to finish.

We really appreciate your kind words about our delivery team — they’ll be delighted to hear this feedback.

We truly value your recommendation and your support, and we look forward to helping you again in the future.

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年5月25日

Hi Tobi,

Thanks for letting us know, and I’m really sorry to hear your desk arrived damaged — that’s definitely not the experience we want for our customers when purchasing something new.

We’d like to get this sorted for you as quickly as possible. Could you please contact your nearest Beds4U store or our customer service team with your order details and a photo of the damage? We’ll look into the best solution right away, whether that’s a replacement, repair, or other resolution depending on the situation.

We appreciate you bringing this to our attention and we’ll make sure it’s taken care of properly.

Regards
Beds4U Team

Beds4U New Zealand からの回答

2026年5月8日

Hi Glen,

Thank you for your wonderful feedback! 😊

We’re so pleased to hear you had a great experience with our Waipapa team. Providing efficient communication and timely delivery is something we pride ourselves on, so it’s fantastic to know we delivered on that for you.

We truly appreciate your support and hope you enjoy your new bed for many restful nights to come!

Regards,
Beds4U Team

Beds4U New Zealand からの回答

2026年5月7日

Hi June,

Thank you for your wonderful feedback! We’re so pleased to hear you found the online purchase process easy, delivery fast, and that you’re loving your new bed.

Thank you for choosing Beds4U — we truly appreciate your support and hope you enjoy many great nights of sleep ahead!

Regards
Beds4U Team