BE FORWARD レビュー 

BeForward has been a very reliable supplier over the many years that I have been purchasing both cars and parts from them. Occasionally there have been hitches, but they are always professional in handling these matters and removing them properly.. Even my bank will process my transactions with BeForward much faster than they would with other similar suppliers...a highly recommended company to work with..

My jeep with reference number CD025105 came with an issue where it turns off when I’m driving after I’ve been parked for a while with it on and then start to move then when slowing down or turning it turns off and no issue is coming up when the mechanic puts it on the computer to check it

What went wrong 1, whatever is shown on the pic of the car shud come exactry like in my case the car didnt not come with rim covers,jack,& ididnt knw if car has got oil leakeges so far if i nid to cover 500 kilometers to 1000meters nid carry another extrass oil leakeges.secondly ,

Cheaper prices, good cars and Quick shipping and always informative

I purchased a vehicle (BY558852) from BeForward that was supposed to be in excellent condition regarding the bodywork (as evidenced by a video posted on the site). However, when I went to pick up the car at the port, I discovered that the paintwork was not in good condition—specifically in certain areas where the clear coat had peeled off, leaving large white marks on a black vehicle.
I contacted BeForward because I had purchased a warranty covering mechanical issues or discrepancies between the vehicle and the listing; however, they are refusing to honor my claim, stating that "these are used vehicles that may have minor flaws" (even though there is a massive difference between the listing/presentation video and the actual condition of the car).
If I would have known that the paint was so damaged, I would not have bought the vehicle.
My friends and I wanted to buy vehicles from Korea, but because of this bad experience, we aren't so sure anymore.

Update : The car no longer starts and shows faults for the ABS, ESP, 4MATIC, and engine. An injector is dead, as is the ABS unit (yet the vehicle presentation video showed it as fully functional). Consequently, the car is now in limp mode (if it starts), and the power steering, ABS, and ESP are no longer working. I still haven't received any response from Beforward following their comment on this review.

I ordered CD230431 from BF on 21st May 2026, this was a VW Golf from Singapore that was advertised on the BF website as having covered 53000km. The car finally arrived here in the UK on 13th August, the car was immediately checked with a diagnostics tool and has actually covered 179,000km, more than 3 times its advertised mileage, I reported this to Shakar at BF and his teams response was that BF do not verify the authenticity of information provided by a third party seller and any vehicle is purchased in 'as is' condition. this is appalling, i am substantially out of pocket, i have a car thats worth considerably less than it should be, please folks avoid this website and especially cars from Singapore, when things go wrong you have no recourse and BF wash their hands of the sale and are no help whatsoever - Caveat Emptor!

The purchase process was good and the delivery upto Dar es Salaam. However, there were a lot of delays and lack of communication when delivering the vehicle to Lusaka. Especially when it reached Tunduma border. I was not updated on time and staff at both Beforward Nakonde and Beforward Lusaka don't pick phone calls or respond to messages promptly, so I have to drive to the Lusaka Beforward offices if things have to move, I ended up paying penalties for packing even though the delays were caused by lack of communication from Beforward Lusaka and Nakonde staff. Please look into this seriously.

Sent me a car that had problems with in a month now a year later it's parked, they are really expensive now and sending out cars with problems knowing most people won't send it back. There's other sites or shop local not worth it

I ordered a part from BE FORWARD Auto Parts on 4 August and paid immediately. The very next day, they advised the item was discontinued and the order would be cancelled and refunded. Despite multiple follow‑ups over more than a week, they failed to provide any confirmation that the refund was actually processed.

Their responses were vague, repetitive, and avoided giving a PayPal transaction ID or any proof of refund. I was left with no choice but to warn them that I would escalate through PayPal if they continued to delay.

This experience shows poor communication, slow processing, and no accountability. I would not recommend BE FORWARD Auto Parts based on this refund issue.

I purchased a vehicle from BeForward on the basis that it was a refrigerated truck suitable for the transportation of meat products. The vehicle was collected from HND Trading Zambia, BeForward's local agent in Kitwe, and I received the vehicle after its arrival in Kitwe, Zambia. Upon inspection with HND Trading Zambia at the point of collection, numerous defects and discrepancies from the advertised condition were discovered and recorded in a handover note. The vehicle was subsequently taken for professional inspection which uncovered further undisclosed damage and missing components.

Defects Identified at Handover (Kitwe) include:
1. The refrigeration unit was not working. As the vehicle was sold specifically as a refrigerated truck for transporting meat products, this defect renders it unfit for the purpose for which it was sold. This was verified by HND Trading Zambia and recorded in the handover note.
2. The front bumper was bent and misaligned, and the left-side bumper section was missing entirely. The advert pictures showed the front bumper intact and in place. This discrepancy is recorded in the handover note.
3. The driver's side door was damaged and does not open or close properly. Only one key was provided, and it did not work properly; a representative of HND Trading Zambia had to enter through the passenger door with some effort. This is recorded in the handover note.
4. Visible scratches and impact marks were found on the exterior body panels, including damage to the driver's side door. Several of these damages were not visible in the pictures uploaded before shipment.
5. The vehicle had no spare tyre and no lifting jack, meaning it could not be considered roadworthy. This was recorded in the handover note.
6. On taking the vehicle, it was found to have no power going uphill, with speed unable to exceed 20 km/h, and it was jumping dangerously while being driven.
3. Further Defects Identified at a Workshop once inspected by a professional mechanic revealed additional damage and missing parts that were not visible in the picture when sold.
I engaged BeForward directly through their "BF Warranty" process. BeForward instructed me to submit supporting documents within 14 days, which I did in full and within the deadline. BeForward subsequently responded stating that, under their terms and conditions, the deadline for initial reporting is within 2 days of receiving the vehicle, and that my "first contact was late and well after the initial reporting deadline." On this basis, BeForward stated that I was "no longer entitled to receive BF Warranty" and that they would not be held liable for any of the issues raised.
This position is directly contradicted by BeForward's own documentation. The vehicle was collected from HND Trading Zambia on 03 June 2026, and the handover note, prepared and signed with HND Trading Zambia — BeForward's own local agent — on that same date, records that the faults set out in this complaint were reported at the point of collection — that is, on the very day the vehicle was received, not after a 2-day window had lapsed. I responded to BeForward disputing their position and re-attaching the handover note as evidence that the faults were reported before the vehicle was collected. I have received no substantive response addressing this contradiction.
I made reasonable and timely efforts to resolve the matter directly with BeForward, and that BeForward's refusal to honour its own warranty process — despite evidence to the contrary that it was itself party to creating — is a further instance of unfair trading practice.
I submit that BeForward's conduct amounts to:
• False or misleading representation: the vehicle was advertised and sold as a functioning refrigerated truck, and the advert images did not reflect the vehicle's true condition, including missing bumper sections, refrigeration components, and other damage.
• Supply of defective goods and unsuitable services : the vehicle is not fit for the purpose for which it was purchased (refrigerated transport of meat products) and is not roadworthy.
• Unfair trading practice: I was induced into the transaction on the basis of representations and images that did not correspond to the actual condition of the goods supplied.

I my first time hearing about be forward Japan I bought 3 cars from them at ago and was delivered to Ghana with no stress. They are very trustworthy

The vehicle arrived safely and your services are good and have delt with this company for some time

I have had great experience with Beforward since the year 2012. Their recent quick shipments of the and quality units has given me a wonderful business experience. Keep up with that good spirit Beforward Jp.

My ref is BY159013 and invoice 3411554
Beforward promised to respond they asked for the ref i provided but not responded since 15th July 2026. I have not received my vehicle since June 2025. I have written to Beforward many times they are just quiet.

Reference No CB801474
I received the vehicle on July 12, 2026, after it arrived at the port of Mombasa on June 25, 2026. When
The assigned driver delivered the car in a dirty condition, which was expected due to the journey from Mombasa to Bomet.
Upon delivery, the pre-collision warning light was illuminated on the dashboard, and the Toyota Safety Sense (TSS) ADAS multi-sensor camera was missing. I reported these issues to Beforward, and their initial response was:

"Thank you for your email
We want to inform you that the front windscreen camera was not available on the vehicle at the time of purchase and was not included as part of the vehicle's accessories.
As such, we are unable to provide or replace this item, as it was not supplied with the vehicle.
We appreciate your understanding. If you have any further questions or require any additional assistance, please do not hesitate to contact us"

I provided Beforward with pre-shipment photos showing no dashboard warning lights, as well as photos taken upon delivery that displayed the warning lights. They requested that I submit a report card. After I complied, they denied my claim, stating that the reporting deadline had passed. It's unfortunate that you have to deal with this kind of cost, considering that you bought a good car and expected to receive the car in good condition.

Dear Beforward Team,

I would like to express my sincere gratitude.

I have safely received my Subaru Forester here in Mlimba, Tanzania.
The car arrived exactly as I ordered - no defects, no issues at all.
I am 100% satisfied.

Vehicle Details:
Reference No: CD158730
Chassis No: JF1SJGK85GG072764
Engine No: FA20A938109
Model: 2016 Subaru Forester 2.0XT-CVT-SUNROOF-AWD
Color: White
Mileage: 62,223 km

Thank you very much for your professionalism, honesty, and for following up the whole process from order to delivery.

May God bless you and increase you more.
I will continue to recommend you to my friends.

Best regards,
SHABAN ELIAS MWAKAPEJE

I have been doing business with Beforward since 2018, and we have been doing good business ever since. Recently, I bought a Toyota Hilux whose Chassis was rotten with rust beyond repair, and they never informed me. I am very disappointed, and the vehicle is parked. Mechanics have told me that a new Chassis costs more than ZMW60,000, and I am very frustrated. All this while, business has been great until now. Nevertheless, Beforward remains a trusted business partner apart from the recent issue.

Mucha falta de seriedad, compré un coche después de hablar con una agente, realicé el pago completo, a los 3 días me avisan de que el coche ya estaba vendido, se ve que a día de hoy, la era de la conectividad, no son capaces de actualizar su catálogo cuando se vende un coche o simplemente comprobar si sigue a la venta antes de solicitar el pago, me devuelven el dinero pero por tema de cambio de divisas aún pierdo 30eu.

Wide options and good condition on cars I got so far amazing response and excellent system

Thank you

Your after sale service sucks
I received the unit without the second key fob and the website clearly showed the unit came with two keys.
After writing to your company for three consecutive weeks asking about sending out the second fob or sending a replacement fob, your company just stop communicating with me. This is the worst service I ever received from a car dealership and I imported from IBC Japan, Trust Japanese vehicle and Nikkyco Japan
They all have better service