BE FORWARD レビュー 

H do or do is still

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I would like to express my deepest gratitude to Mr. Benzaid Khalif for his invaluable help, exceptional expertise and outstanding professionalism.

Without his intervention, I would never have been able to regularize and register my vehicle in Algeria.

In Algeria, the original vehicle registration certificate is practically always required by the Mining Engineers (Ingénieur des Mines), and unfortunately most Korean dealers do not transmit original documents.

It is thanks to his expertise, commitment and rigor that I was able to resolve what seemed like an insurmountable problem.

The process of importing a vehicle from Korea to Algeria is extremely complex, especially when it comes to obtaining the required original documents. Mr. Benzaid Khalif guided me through every step of the process with remarkable efficiency and dedication.

I strongly recommend him to anyone in the same situation. He is truly a professional who goes above and beyond for his clients.

Thank you infinitely, Mr. Benzaid Khalif! 🙏

I am a regular customer to Beforward cars but this time I am not happy with Beforward auto parts.i bought KF-VE engine from them which was shown on the invoice and the information on the invoice shows that it's an automatic transmission non turbo engine.Then they send wrong engine which is KF-DET engine which is manual transmission and also turbo engine which is not compatible to my car.i lodged my complain but the response is delaying and sometimes they ask silly questions.Even the pictures of the engine I purchased is completely different from the one they send
Manenge Herbert
Zimbabwe
Reference number:PA56635894

I selected the vehicle I wanted, paid through my visa card. The next day I wake up to an email saying the vehicle is sold locally. They sent me a few other choices but nothing came close to what I wanted. So I have requested a refund. Refund as quick as you took the money.
Ref number CD500768
INVOICE 3903630

Jun 24 2026

Yes finally I have gotten a response and I'm in talks with them on how best to move forward with this. I will be back to give an update once everything is sorted.

July 7 2026
After thinking we have sorted out the refund issue im back with an update. This morning I get an email from the sales team that the payment is now in my beforward account. It should be easier to send the refund through a telegraphic transfer. I really need this refund urgently.

Jun 10 2026
The team was in touch with me 9th, I sent my banking info immediately as requested so im waiting for confirmation from Beforward that the TT has been sent.

Jun 13 2026
I can see on my beforward account, my deposit has been removed. I'm expecting the TT will be sent in a few days so we can close this matter. Email to beforward sent out requesting an update remain unanswered.

Jun 16th 2026
An update, I can confirm that the marketing team contacted me and executed my refund, they sent me the transaction details and i was able to foward it to my bank and they were able to retrieve my refund. it took a few days after beforward executed the refund. In future its better to secure the vehicle before asking customers to pay for the unit. I was specifically interested in the unit i chose. it was very unique in spec, difficult to find the same. Thank you for honoring my request.

I want to share my experience….
I had a smooth experience and a good service thanks to Rafay.

Car was in good condition.
Delivery take a little long but with a good result.

Everything went wrong with Beforward. Me and my husband saved for a car for 4 years. We then saw their website online searching to buy a car from Japan. The process looked straight forward. We ended up buying and when the car arrived, driving it from the port going home the engine blew up. Since we had purchased warranty we told Beforward what had happened. Thats where our problems started. They wanted pictures and evidence of the blown engine. Then they wanted a quote from a mechanic. The problem is no one had that engine anywhere in our small town. So we said they should supply us with the replacement engine. It has been a nightmare and we have given up and sold the car to the car breakers. NEVER AGAIN BERFORWARD.

A big Thank you to Beforward and Keisuke !!
I just received my car its perfect condition, exepct the peinting that I couldn't see on pictures, but the rest, the documents and the following on Whatsapp and email is very Professional !

What to improve : the expertise of the car to be send before to buy the car would be great to avoid any bad surprised, a video of the car in addition of the pictures

My experience was very good, so I'v already bought another car with you !!

thanks a lot,

I hope to come one day to visit japan and come say Hi to your team,

Thanks you and keep going guys

Car was in good shape the only thing that annoyed me was reverse camera not working and ambient lighting and screen

I would like to say that the outcome of getting 3 vehicles was not sure expected. 2 SUV and a pick up truck. The truck being 2020 and the SUV being 2016. I’m having to change the AC compressors for all three. I’ve had to change the AC compressors for the two SUV the same week I got them.

For the truck, I got engine error codes P0024 which is a camshaft position timing error and P0700 which is a transmission control system error code. This is a 2020 truck and what seem to be in good condition so was not expecting to have to come out of pocket so soon to fix something.

I got in touch with Beforward regarding the AC compressors and they advised that it was not covered under the warranty even though the vehicles were BF stock and not third party stock.

Will definitely have to consider alternatives in the future.

I brought a car off beforward.
Car was not shipped for 3 months and I tried to cancel but was told it was to late.
The communication was really bad and not one would get back to be on what was going on.
Car turned uo and it was damaged and had be poor repair in Japan.
Car is so far damaged that I can comply in new Zealand.
I asked for them to help repair the car or return it and was told it was my problem.
Do not use beforward the lye and have ripped me off with money.
Don't trust them and use them.
Invoice number 3686626

I ordered a car through Beforward. They reserved the car for me, when it came to payment time the car has been taken away from me without explanation but its still on their website. Trying to communicate with them is worse than talking to a robot. Their responses which come after 3 days, I believe are already prepared somewhere, they just copy and paste without understanding what you are saying. And you never know whom you are talking to, there are these generic names and when you get another reply someone else is talking to you and they contradict what the other person was saying. Just a NIGHTMARE!

100%. Thank beforward

The service and communication and tracking of the process was excellent. The car was in perfect condition. Thank you for assisting me and looking forward to buying more from you.

I use to buy a cars in B. F. Só a long time.
I have never do it in onather campany, because iam happy with BF.

The vehicle is great and the service upto clearance very good. However am disappointed by the underneath engine cover removal when I collected. If possible please can it be posted.

I HAVE IMPORTED MORE THAN 600 UNITS FROM JAPAN BEFORWARD YOU ARE THE BEST ON YOUR SERVICES.THE ONLY ISSUE IS YOU ARE NOT RECOGNISING US (ME)
BF ID 14800

Cars are coming a little bit early than before

Good, reliable and fast shipping as possible

Shipping was on time. the vehicle arrived in good condition as shown on pictures. i was helped to find a car which meets the importation requirements in my country. payment was easy

The experience in terms of process and support was good but the vehicle was delivered with worn out brake pads that started affecting the disc. I wish this was picked and advised to avoid causing further damage.