BE FORWARD レビュー 

1. Shipment of the vehicle was prolonged by over one month. The vehicle was supposed to arrive on 30 Jan 2026. Total shipment period was from 11 December 2025 to 16 March 2026.
2. The radio for the car came locked and no password available. Till now the radio and camera are not functional.
3. Overall physical appearance is good.

Actually Be forward is the best all the vehicles I have ordered with Befoward are of quality, communication is on point every time,and the delivery of vehicles is on time as well,I have never had any issues on any of the vehicles I bought from Be forward,I'm looking forward for more purchases

The service is good despite of minor issues resulting from tracking feedback and latest delaying issues from clearing service which takes longer time than expected.

The comfort and free mind beforward gives when one buys a vehicle from them is what encourages to buy more from them. One is assured of there money not being stolen, the vehicles supplied come in good condition. And communication is available on every stage taken till the vehicle is delivered.

I'm very much disappointed with you guys, you gave me the broken down Sienta with a none starter engine.
And you couldn't even bother to help me even after complaining to you.

OBED KABINJI.
Kitwe, Zambia.

My agent Jawad is always willing to assist with all my requirements and best prices

Best Japanese Cars Exporter
Leading the way in stock
Quality cars
Best customer services and experiences.

Disaster from end to end! I bought cars around the end of December, sent the money from my UK account and wasn't picked up by Beforward. Because of the delay in picking up the funds, all the cars I selected were sold to other buyers. Then haggling to get the refund back. Eventually, after a lot of kerfuffle, I bought four cars. My arrangement was for Beforward to bring them all the way to Lusaka. Beforward failed to communicate and were delayed three weeks and had to pay an additional K6000 plus to get them released from the Tanzanian side. After ordering the cars at the end of December, they are just arriving in Lusaka, almost five months later. The level of carelessness, the attitude of their employees, and the sheer arrogance of the whole organisation from top to bottom is the reason the service utterly sucks. This is the last time I will have to deal with Beforward crap. Adios!

Happy with Be Forward team. They are professional in communicating and making sure customer satisfaction. It took longer to received my car than expected. But car arrived in good condition as seen on pictures and auction reports.

Reliable, efficient and quality is guaranteed

24 access to website, but i noticed be forward become expensive, the price is higher than in other website. I do know the rational behind. also there is less human support especially when it come to bergain the price. i would advise to strenghten the customer interaction.

Here’s a more balanced and credible public statement version that avoids making absolute accusations you may not be able to prove:

I want to advise anyone buying vehicles online to carefully verify mileage information from multiple sources before purchasing.

In my case, I noticed a major mileage discrepancy related to:

Order No.: CC216034
Chassis No.: KNAB3511BKT456700

The export records reportedly showed close to 200,000 km, while the vehicle listing showed around 57,000 km. I have also heard of similar experiences from relatives who purchased vehicles through the same platform.

I strongly encourage buyers to:

- Check export certificates
- Request auction sheets
- Verify inspection reports
- Cross-check mileage independently before payment

Always do thorough verification before trusting advertised mileage on imported used vehicles.

I was tempted by a Volvo on Be Forward. It was listed with 43,000KM but one call to Volvo Singapore confirmed the last service was at 170,000KM in August 2022!! Clearly Be Forward are allowing scams and doing nothing to check cars are genuine. Communication by email is also very poor, unable to respond properly and needing far too much personal information just to clarify some details on a vehicle. Never again.

I purchased a vehicle from Be Forward that was advertised as equipped with air conditioning, with the remark “A/C DOES NOT COOL.” This representation reasonably indicates that the vehicle had an installed but non-functional A/C system.

Upon delivery and inspection, I found that the vehicle did not have any air conditioning system installed whatsoever. There were no components present, including compressor, condenser, or controls.

I followed Be Forward’s formal complaint process in full, including submitting documentation and a repair estimate as requested. After doing so, the claim was denied based on varying reasons, including reporting timeframe and cost of repair. No compensation or alternative resolution was offered.

This experience highlights the importance of independently verifying listed vehicle features prior to purchase. In my case, the delivered vehicle did not match the advertised description, and the dispute process did not result in any resolution.

UPDATE: Upon submitting my complaint reference number (CA366438BFW) to the company’s support email address following the posting of my review, I have not received any response. This lack of communication is consistent with Be Forward’s lack of customer support.

Yuki san was present all the way accompanying all the process answering all questions and inquiries in no time he earn 5 stars from me thanks

You got good standards and quite reliable, I've been dealing with you for over a decade now and our partnership still going strong.

Most cars listed as third party were already sold,after multiple attempts, I ended up chancing one from Dubai, I paid for it early March. With the current war going on in the Middle East there has been no updates, I have tried to reach your team, communication on your end is poor. You hardly respond to emails. If anything, I was hoping you would give me alternatives as to weather I could pick another car from a different country or give me assurance that the shipping will take place soon. My agent here in Zambia also waits for your feedback which you never give. It’s quite stressful. It will be best if you keep me actively informed during this period as opposed to never responding.

Be forward has always provided me great deals in discounts and amazing vehicles with low mileage and great road experience. It accommodates and satisfys a variety range of my clients with its huge stock available.

I am writing this to warn other buyers about my recent experience with BE FORWARD ref CB430657 . I purchased a vehicle based on their description and photos, but what arrived was completely dishonest.
First, the vehicle has clearly been clocked. The mileage shown on the odometer does not match the actual wear and tear on the interior components or the mechanical condition of the engine. It is a blatant manipulation of the car’s history.
Furthermore, the car has had a full body respray. This was never mentioned in the listing or shown in the inspection photos. A full respray usually hides major rust, previous accident damage, or poor body fillers. Had this been disclosed, I never would have purchased the vehicle.
It is clear that BE FORWARD’s "inspections" are not thorough, or worse, they are intentionally hiding the true condition of their stock. They are selling substandard vehicles under the guise of quality imports.
Advice to others: Do not trust the photos or the descriptions provided. Get a third-party inspection or buy elsewhere. I feel completely cheated.