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5つ星のうち1の評価

Avoid this company. Item eventually received but much too small, so requires returning. BellaBlue have subsequently advised that the item must be returned overseas to the Netherlands at my expense, bu... もっと見る

5つ星のうち5の評価

Recieved our sign yesterday and it was honestly definitely worth the wait, me and my partner are so happy with it. It’s beautifully crafted with gold lettering and a teal background which really stand... もっと見る

企業が回答しました

5つ星のうち1の評価

AVOID THIS WEBSITE If I could give a 0 I would I ordered new cotton canvas trousers with insulated liner and what turned up three and a half weeks later was definitely not that. They were the... もっと見る

5つ星のうち1の評価

Unfortunately I can't give a zero. I needed to return a jacket I ordered - which was nothing like the picture- and not good quality. I still haven't been able to return it as they won't provide the cu... もっと見る

企業情報

  1. インテリア デザイン店

当該企業による記述

Welcome to Bella Blue Décor… Here at Bella Blue Décor, I specialise in creating unique, bespoke and on-trend decor for your home and business. All my products are carefully handcrafted in my small studio situated in County Armagh, Northern Ireland. I am passionate about creating unique designs and working closely with my customers to make your design ideas come to life. I have a huge variety of options to suit all from classy, elegant designs to fun prints and colours. Your options are endless.


連絡先

1.9

期待以下

TrustScore 5段階評価の2

67件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

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1.9

すべてのレビュー

(67)

過去12か月のレビュー数: 11件

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5つ星のうち1の評価

Avoid

Unfortunately I can't give a zero. I needed to return a jacket I ordered - which was nothing like the picture- and not good quality. I still haven't been able to return it as they won't provide the customs information to do so. I'd recommend a wide berth

2026年10月6日
自発的なレビュー
5つ星のうち1の評価

Avoid BellaBlue

Avoid this company. Item eventually received but much too small, so requires returning. BellaBlue have subsequently advised that the item must be returned overseas to the Netherlands at my expense, but also that they apply a "return handling fee of 24% and a restocking fee of 18% of the total order value will be deducted from the refund". This was not clear at point of sale, but much was made of an easy returns process, which it definitely isn't. Wouldn't give BellaBlue the time of day.

2026年10月23日
自発的なレビュー
5つ星のうち1の評価

AVOID THIS WEBSITE

AVOID THIS WEBSITE
If I could give a 0 I would

I ordered new cotton canvas trousers with insulated liner and what turned up three and a half weeks later was definitely not that. They were the lightest grade polyester that looked nothing like the pictures on the website.
I’ve tried contacting them to arrange return and full refund including postage as their website says they will but they so far haven’t replied ( 3 days )
VERY POOR SERVICE AND QUALITY

2026年10月19日
自発的なレビュー
5つ星のうち1の評価

SCAM WEBSITE - AVOID

SCAM WEBSITE - AVOID

The jackets I received were not as advertised: the material felt very cheap and the overall quality was substantially below what the website led me to expect!

Only after purchasing and requesting a return was I informed that I would need to send the items to the Netherland - even though website states it has a UK warehouse?

Their published returns policy does not state that customers may be required to return goods internationally, incurring substantial postage charges plus 20% handling fee!

They are basically banking on customers accepting ridiculous refund offers - I was offered 10% discount to keep the cheap, low quality garments! NO THANK YOU

I have returned the items at a cost of £17.00 and will be taking it up with my credit card provider to pursue Bella Blue for a FULL REFUND!

If this matter is not resolved satisfactorily, I will consider referring the complaint to Citizens Advice for Trading Standards assessment.

Aroonaa

2026年10月15日
自発的なレビュー
5つ星のうち1の評価

Sent the wrong size

Sent the wrong size, ordered a size 8 got a 6, trying to contact them, but keep getting the same automated reply,
Their web site says if it is their fault they will pay postage, and refund, you need to be able to contact them first.
Looks like I'm going to be out of pocket, but I guess this is how companies like this make their money, stay away from them you'll only end up very disappointed

2026年10月20日
自発的なレビュー
5つ星のうち3の評価

nice product!!

I usually don't spend much time choosing clothes online, but this one caught my eye 🤩

The shipping was super fast, and it arrived looking just like the photos. The fit was surprisingly good on me, and I've already worn it to work and for a weekend outing. Really happy with it!

2026年10月17日
自発的なレビュー
5つ星のうち1の評価

SCAM SITE. Nothing like what you order!

SCAM SITE! I Ordered 100% cotton. Work trousers and got thin printed polyester paperthin chinese tat which is.absolutely nothing like what I ordered. Took weeks to be delivered obviously from china and absolutely not fit for purpose .happy to submit photos and would if I could.

2026年10月17日
自発的なレビュー
5つ星のうち1の評価

**Misleading impression of a UK…

**Misleading impression of a UK retailer — avoid**

I bought a jacket from Bella Blue and was extremely disappointed. In my opinion, the quality was poor, it looked cheap, did not match its appearance on the website and was not worth the £40 price.

I found the website misleading. The UK warehouse address displayed in Harrogate gave me the impression that I was buying from a business dispatching orders and handling returns within the UK.

The jacket took a very long time to arrive. I was told this was due to demand, but being subsequently told to return it to China has left me questioning whether it was actually being shipped from overseas. This was not what I understood when ordering.

Despite repeatedly explaining that I wanted to return it for a full refund, I received successive offers of 10%, 25%, 35% and finally 50% to keep it.

Bella Blue has confirmed in writing that it will not provide a prepaid return label, arrange collection or reimburse return postage. To obtain a full refund, I am expected to pay to send the jacket to China using tracked shipping.

The matter remains unresolved, and I am now referring it to my payment provider.

Poor quality, a misleading impression of UK-based purchasing and deeply disappointing customer service. Based on my experience, **avoid at all costs**.

2026年9月30日
自発的なレビュー
5つ星のうち1の評価

Beware

Beware - I believe the original company that makes signs has now closed. The website is now being used by a company selling sub standard Chinese origin clothing. I have tried to obtain a refund for a very poor quality coat and they’re being obstructive and refusing. The website is

Bellabluedecor DOT com

None of this website bears any resemblance to the items described within these reviews.

Again, buyers beware.

2026年9月17日
自発的なレビュー
5つ星のうち5の評価

Love my new sign

Love my new sign! Erin was a pleasure to deal with. Had a few questions before ordering about colours and font etc and Erin was more than happy to help. Will definitely be recommending to friends and family.

2024年9月23日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much for your lovely review and supporting my small business 🫶x

5つ星のうち5の評価

Amazing communication

Amazing communication
Totally understood the assignment at hand everything was very straight forward will definitely recommend and repurchase from here again.

Orlaith x

2024年9月18日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Orlaith😊So happy you loved my handmade product and service.

Kind regards, Erin x

5つ星のうち5の評価

Beautiful sign from Bella Blue Decor

Beautiful sign from Bella Blue Decor. Erin’s work is incredible, lots of design options fonts and colors, a very well made sign, well packaged and excellent customer service!. 💫 I love my sign so much, would highly recommend!

2024年4月11日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much for your lovely review and supporting my small business 🫶

5つ星のうち5の評価

beautiful sign! 5* attention to detail

beautiful sign!! Erin’s work speaks for itself but i was truly blown away by just how beautiful her work is! the detail, time and effort she puts into her work is amazing! erin kept me well informed with delivery times too & it arrived so quickly & well packaged! highly recommend! 🩷

2024年4月10日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Samantha for this lovely review!🥺So appreciated! x

5つ星のうち5の評価

I have bought 2 signs so far which I…

I have bought 2 signs so far which I absolutely love. Erin designed a special sign for my late mums little garden which I love. I highly recommend Bella Blue Décor. Absolutely fabulous work.

2024年1月22日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much lovely for this review 🥰

5つ星のうち5の評価

Beautiful and stunning house sign

Erin was exceptional from the time I placed my through to its delivery. Fantastic service, stunning design and brilliant quality.

I had to force my hubby to put it on the day we received it (and you can tell I am using his profile to post this message :-)). So happy with how it compliments the front of the house.

2023年11月8日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Hi Tashfeen,

Thankyou so much for this lovely review! So pleased you and your husband both love your signage.

Take care & have a lovely Christmas

Many thanks, Erin

5つ星のうち5の評価

Just received my sign and its amazing…

Just received my sign and its amazing just what i wanted, the colour is just perfect. It will look good in my salon. So easy to order, would definitely recommend.

2023年11月8日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Hi Hayley,

Thankyou so much for your lovely review and ordering your business signage with me!😊
I am so delighted you love your sign, it really did turn out stunning!

Thanks again and all the best with your business.

Kind regards, Erin

5つ星のうち5の評価

The best door signs out there🥰

The most stunning signs ever! All my neighbours are complimenting it🥰 Thanks again for the best professional service

2023年9月29日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Sarah!🤍Your customer photos looked amazing and i’m so pleased you love your new home door sign! x

5つ星のうち5の評価

Erin was the most lovely and patient…

Erin was the most lovely and patient girl. She made sure I was 100% happy with the design and made any tweeks and changed that I needed. She reply’s super quickly and was so accommodating. I would 100% recommend 🤍

2023年9月20日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Katie for this lovely review and supporting my small business!😌It was such a pleasure to create your business signage for you.

Take care, Erin xx

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