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レビュアーのコメントを見てみましょう

5つ星のうち1の評価

Avoid this company. Item eventually received but much too small, so requires returning. BellaBlue have subsequently advised that the item must be returned overseas to the Netherlands at my expense, bu... もっと見る

5つ星のうち5の評価

Recieved our sign yesterday and it was honestly definitely worth the wait, me and my partner are so happy with it. It’s beautifully crafted with gold lettering and a teal background which really stand... もっと見る

企業が回答しました

5つ星のうち1の評価

AVOID THIS WEBSITE If I could give a 0 I would I ordered new cotton canvas trousers with insulated liner and what turned up three and a half weeks later was definitely not that. They were the... もっと見る

5つ星のうち1の評価

Unfortunately I can't give a zero. I needed to return a jacket I ordered - which was nothing like the picture- and not good quality. I still haven't been able to return it as they won't provide the cu... もっと見る

企業情報

  1. インテリア デザイン店

当該企業による記述

Welcome to Bella Blue Décor… Here at Bella Blue Décor, I specialise in creating unique, bespoke and on-trend decor for your home and business. All my products are carefully handcrafted in my small studio situated in County Armagh, Northern Ireland. I am passionate about creating unique designs and working closely with my customers to make your design ideas come to life. I have a huge variety of options to suit all from classy, elegant designs to fun prints and colours. Your options are endless.


連絡先

1.9

期待以下

TrustScore 5段階評価の2

67件のレビュー

5つ星
4つ星
3つ星
2つ星
1つ星

レビュー依頼の記録がありません

この企業は顧客にレビューを依頼していないため、レビューが全体の意見を反映していない可能性があります。

この企業のTrustpilot 利用方法

レビューや評価の取得方法、スコアリング、モデレーションのプロセスについて確認する。

1.9

すべてのレビュー

(67)

過去12か月のレビュー数: 11件

レビューを書く
Trustpilot に参加している企業は、インセンティブを提供したり、レビューを非表示にするためにお金を払ったりすることは許可されていません。レビューはレビュアーの個人的な意見で、Trustpilot のものではありません。詳細はこちら

5つ星のうち5の評価

Absolutely delighted with my new sign…

Absolutely delighted with my new sign and is exactly what u wanted. Handmade beautifully and communication with Erin was so much appreciated. Would HIGHLY recommend ♥️

2023年8月11日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou ever so much for this lovely review Antoinette, your kind words are so appreciated 🥰

Thankyou again for supporting my small business!

Kind regards, Erin x

5つ星のうち5の評価

So happy with how the sign turned out…

So happy with how the sign turned out and looks, exactly what I envisioned it to be like and goes perfect outside our house!

2023年8月14日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Lydia for this lovely review, I’m so pleased you love your sign🏡thankyou once again for supporting small!

Take care, Erin x

5つ星のうち5の評価

beautiful product

so so pleased with my sign quality is lovely ....it is exactly what I ordered ! thank you so much Erin ....would highly recommend

2023年7月30日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so so much Kate for your lovely review 🤍its so appreciated 🥰

Take care, Erin x

5つ星のうち5の評価

Transformed my home 🩷

In love with my sign, looks so good at the front door. Took a little while to arrive but is worth the wait xx

2023年7月30日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Gemma for your review 🤍delighted you love your sign! It looks gorgeous on your home.

Take care, Erin x

5つ星のうち5の評価

My order took a little longer than…

My order took a little longer than expected to arrive but that is understandable as they are handmade. Also it’s look’s so good 😊

2023年7月26日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Neshite for your lovely review! I’m so pleased you love your sign.

Have a lovely day and take care

Kind regards, Erin

5つ星のうち3の評価

Unsure

I placed my order on 07/04/2023 and order was not fulfilled until 23/06/2023.
She gives a 2-8 week time frame.
I had to chase up my order at the end of May and was told it would be sent out by the end of the week.
I chased my order again mid June and she said she would check with Royal Mail. I asked for a tracking number and she failed to provide me with this.
I have checked with Royal Mail myself and items sent out 1st class do actually have tracking numbers. You just can’t track where the item is.
The fact that she couldn’t provide me with a tracking number makes me think my order was actually missed.
A replacement was sent out again and received 23rd June 2023

Time frame is far too long for these products. If you can’t fulfil orders between 2-8 weeks, change your time frame and let customers know.

If you claim you are a small business and can’t keep up with orders then look into hiring staff as I can see, I am not the only customer with missing delivery, or consider changing your delivery providers.

2023年6月23日
Bellabluedecor ロゴ

Bellabluedecor からの回答

Hello and thankyou for your review,

Your parcel which unfortunately was lost within the mail was posted out to you within my 2-8 week lead time with Royal Mail.

Once a parcel has been posted it is out of my possession and Royal Mail are now responsible for this parecl, if this gets lost within the mail there is absolutely nothing I can do about this situation as it is completely out of my control. When this unfortunate situation occurs I can either refund your order or replace your parcel which I have done so. I do understand that this replacement was posted to you outside my lead time however that is what you have requested. “If this is lost, I would love a replacement sent out please” - you where aware at the time of requesting this that this replacement would be received outside lead time.

As you have stated in your review, You have requested from me on multiple occasions a “tracking number”, Royal Mail 1st class signed for method of postage is NOT tracked. There is a reference number which provides the sender with delivery confirmation and signature but there is no tracking whatsoever to this service. I can see I clearly explained this to you at the time via Instagram messenger.

UK post office website states “ Royal Mail Signed For® and 1st and 2nd Class parcel services aren't tracked throughout their journey. They provide the sender with online delivery confirmation.“ - www.postoffice.co.uk

Both postal receipts are in my possession so please feel free to get in touch at any time to see both of these proof of postage as I have offered to show you previously.

I have tried other delivery services such as fastway and yodel direct, both more expensive with equal issues, regarding hiring of staff - I do not have the facilities at my family home to have staff coming in and out, this is a small business and I would like to keep it that way, my products are handmade and unique and that’s what makes them special and attractive to so many customers. When orders get too much to handle I stop my adds and stop taking orders accordingly.

Regards, Erin


5つ星のうち5の評価

Wow 🩷

Thank you so much for our gorgeous new front door sign, it has completely transformed our home. Erin was so attentive from placement of order all the way to delivery. What a lovely girl Erin is and what a fantastic little business you have. I would not hesitate to order through you again. Thank you again lovely xxxx

2023年7月7日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Leanne for this lovely review and supporting my small business 🤍delighted you love your sign also!

Take care, Erin xx

5つ星のうち5の評価

Beautiful products

I couldn’t be happier with my sign! It’s finished to a very high standard and looks as beautiful now as the day I put it up around 8 months ago.
Erin was very helpful when I was unsure of which colours to choose replied to all my queries within 24 hours.

2022年11月10日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou Lauren for this lovely review 🥰so glad you love your signage.

Take care, Erin x

5つ星のうち5の評価

Quality Signs

Excellent service, easy to follow website when ordering and the quality of the signs are amazing. I would highly recommend. They do take up to eight weeks, but it is worth the wait.

2023年5月30日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Hi Sandra,

Thankyou so much for this lovely review, it is so appreciated! I'm so happy you love your sign.

Take care, Erin x

5つ星のうち5の評価

Bellabluedecor

Erin was an absolute pleasure to deal with, so helpful and accommodating! I couldn’t recommend Bellabluedecor enough. Our personalised postbox is a fabulous addition to our new home 🥰

2023年6月7日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Lauren for this lovely review 🥰🤍

5つ星のうち5の評価

I received my door sign today and I…

I received my door sign today and I absolutely love it. I can't recommend Erin enough, her communication was excellent and she was very helpful. The sign is beautiful and a lovely finishing touch to my new home 😀

2023年6月6日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Yvette for such a lovely review 🏡thankyou so much for supporting my small business xx

5つ星のうち5の評価

Love it!

My order took a little longer than expected to arrive but that is understandable as they are handmade! My sign came and I love it. I love that it was customized by me and suits my new house so well! Thank you!

2023年5月23日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Aw Thankyou so much for this lovely review, I’m so pleased you love your new home door sign.

Best wishes, Erin x

5つ星のうち5の評価

100% support for this independent business

Very very pleased with the door plaque I purchased for my mum as a present the finish is beautiful.
I will not hesitate to purchase from BellaBluedecor again in the future and will also recommend to family and friends.

2023年5月6日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Ceri for this lovely review 🥰I’m so pleased you and your mum love the sign, it was a pleasure to create this for you😁xx

5つ星のうち5の評価

I’m obsessed! Thank you!!

We have received our door sign and we love it so much! The communication with the seller is excellent and we could not recommend her enough! It’s absolutely stunning and we love that it’s been personally handmade. Thank you so much again xxxx

2023年5月6日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Aw thankyou Laura for such a lovely review 🥰I really appreciate it and I’m so happy you love your sign!

Many thanks, Erin xx

5つ星のうち5の評価

Durable, good quality materials.

Purchased my house sign when Erin first opened Bella Blue Décor, I have had my house sign on my home for 2 years now and it’s just as perfect and beautiful as day one. I was sceptical as to how long Erin’s signs would last outside, but through wind, rain, heat and snow the sign is still perfect! Very durable!

Thankyou so much Erin, I would highly recommend your business to everyone! X

2023年4月7日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Hi Brooklyn,

Thankyou so much for leaving my small business such a lovely review! I am so glad you are pleased with the sign and it’s durability, I’ve worked so hard to make sure these are weatherproof 😁

Thankyou again and take care,

Many thanks, Erin

5つ星のうち5の評価

Very talented

My sign looks unreal. Erin is so talented and I’m so pleased I chose her to make it for me!

2023年3月21日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou so much Beccy for your lovely review, it was a pleasure to be able to create your business signage for you! Im so glad you love it!🥰best wishes for your business.

Kind regards, Erin x

5つ星のうち5の評価

Ordered our door sign in December and…

Ordered our door sign in December and just received it recently. It was well worth the wait. The sign is lovely and the detail is great. Yes it took a long time to come and, I did have to chase a bit but communication was good and every question was answered quickly. The delay was mostly due to Royal Mail with their extremely slow delivery times. Also being a business owner myself, I know the amount of work that needs to be put in, especially when there is only one of you. It's not easy.

Thank you for our sign! We love it.

2023年3月21日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Hi Naomi,

Thankyou so much for your lovely review and supporting my small business. I’m so pleased you love your sign! Best wishes for your business🤍

Kind regards, Erin

5つ星のうち5の評価

Five stars

My sign for my very first home and it couldn’t be anymore stunning!! It’s perfect..
I ordered my sign and the wait was so worth it I don’t think you would get the quality anywhere else!! The sign is a perfect as Bella blue’s business.

Erin was the most professional and helpful person when wondering where your sign is she is very quick at replying and always sticks to her word when it should arrive!

The saying of you pay for what you get is so true you pay for the excellent quality sign and super customer service. The signs are hand painted so be patient it’s worth it!!

Best of luck with your fab business and I’ll be sure to recommend a million times over!!

Thanks again Erin it’s been a pleasure

Chelsea x

2023年3月7日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Aw Chelsea!! Thankyou so much for such a lovely review🤍it is so appreciated and I am so pleased you love your sign. Thankyou again for supporting my little business 🏡xx

5つ星のうち5の評価

Stunning sign…

I ordered my sign during the Christmas break and received it this week. Erin was really good at keeping me up to date with when it would be dispatched. Great customer service. I ordered a slate grey colour with silver numbers and writing which will look fabulous against the the anthracite grey wall. The sign is well made and looks stunning. The attention to detail is good and the packaging is pretty which made it special to open. Would highly recommend. ❤️

2023年2月24日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Thankyou ever so much for such a lovely review! It means so much to me that you love your sign🥰x

5つ星のうち5の評価

Stunning sign and fantastic service

Customer service from Erin is out of this world. One of the signs got lost in the post and Erin did all she could to keep me a happy Customer. My sign came today and even the packaging was beautiful. I'm in love with my sign. I've never seen anyone do signs as nice as bellabluedecor so it was a no brainer for me. My sign really is beautiful im beyond happy. Thankyou so much Erin you've been a dream 💛

2023年2月21日
自発的なレビュー
Bellabluedecor ロゴ

Bellabluedecor からの回答

Aw Sarah, Thankyou so much for this lovely review. Im so happy both you and your husband love your sign for your new home. Many thanks, Erin x

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