Avoid this company. Item eventually received but much too small, so requires returning. BellaBlue have subsequently advised that the item must be returned overseas to the Netherlands at my expense, bu... もっと見る
レビューはレビュアーの個人的な意見であるため、特定の記載内容を検証することはありません。ただし、ビジネス上の取引が行われたことを確認できた場合、レビューに「確認済み」のラベルを付ける場合があります。詳細はこちら
プラットホームの健全性を維持するため、当社のプラットフォーム上のすべてのレビューは、確認済みか否かにかかわらず、年中無休で稼働する自動ソフトウェアによって審査されています。このテクノロジーは、本当の経験に基づいていないレビューなど、ガイドラインに違反するコンテンツを特定し、削除するよう設計されています。ただし、すべてを検知できるわけではありませんので、お気づきの点がございましたら、どうぞお知らせください。詳細はこちら
レビュアーのコメントを見てみましょう
Recieved our sign yesterday and it was honestly definitely worth the wait, me and my partner are so happy with it. It’s beautifully crafted with gold lettering and a teal background which really stand... もっと見る
企業が回答しました
AVOID THIS WEBSITE If I could give a 0 I would I ordered new cotton canvas trousers with insulated liner and what turned up three and a half weeks later was definitely not that. They were the... もっと見る
Unfortunately I can't give a zero. I needed to return a jacket I ordered - which was nothing like the picture- and not good quality. I still haven't been able to return it as they won't provide the cu... もっと見る
企業情報
当該企業による記述
Welcome to Bella Blue Décor… Here at Bella Blue Décor, I specialise in creating unique, bespoke and on-trend decor for your home and business. All my products are carefully handcrafted in my small studio situated in County Armagh, Northern Ireland. I am passionate about creating unique designs and working closely with my customers to make your design ideas come to life. I have a huge variety of options to suit all from classy, elegant designs to fun prints and colours. Your options are endless.
連絡先
1.9
期待以下
67件のレビュー
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Product never arrived. Now out of pocket
Ordered sign early June 2022. Chased and was told it was despatched on 5th August 2022. Product did not arrive.
Respectfully asked for the tracking to check it myself. No response. Messaged twice more and left the 5 working day gap for response time. Still no reply.
Can’t comment on product as it never arrived. I’m more unhappy about the non response to my polite, respectful enquiries.
Am now out of pocket.
Update 15th September 2022.
Thank you for refunding the money we paid for the sign that we did not arrive.
As I said previously, goods do go missing. Since leaving my review, I have now received my refund and all is resolved. Thank you.
2022年9月10日
自発的なレビュー
Bellabluedecor からの回答
Hi Lucy,
Thankyou for your review.
We are so sorry your lovely sign never arrived, please rest assured we are looking into this at the moment and making enquires into its whereabouts. We can only assume it may have got lost somewhere within the mail network. In the meantime we have completely refunded your order for any inconvenience caused. We have also tried to reach out via email to yourself.
We are so sorry for any inconvenience caused.
Kind regards, Erin
Fabulous 👌
Yeap order took a few weeks but was worth it. Arrived this morning packaging was pretty and I am 💯 % happy with my order it's fab. Thanks you Bella Blue.
2022年9月5日
自発的なレビュー
Bellabluedecor からの回答
Hi Brenda,
Thankyou so much for your lovely review, I am absolutely delighted you love your sign ☺️Your order is so appreciated 🤍
Kind regards, Erin x
No guarantee on product
No guarantee on product
Our door sign faded really bad loosing most colour. When contacted didn’t want too know
Terrible customer service!! Never use company again
2022年8月25日
自発的なレビュー
Bellabluedecor からの回答
Hi Lindsay,
Thankyou for leaving a review, I am so sorry you feel my customer service is not ample however you received your sign quite some time ago, I do not offer warranty on my products as they are a handmade item but I am more than happy to fix or help any customers out if a problem arises with there product, I am just a small business and cannot offer warranty unlike large company’s. Upon contacting us I offered you 20% discount on your next order or to replace this sign, I am so sorry this has happened, we have updated our paint range from the beginning of this year, which will not fade. Please feel free to contact us anytime to avail of this offer.
I hope you have a lovely evening
Kind regards, Erin
Beautiful 😍 I love mine
Beautiful 😍 I love mine! Long delivery time (due to being such a busy small business) but well worth the wait. Great quality and easy to put up. Large selection of colours and fonts to choose from. Erin was a pleasure to deal with!!
2022年8月18日
自発的なレビュー
Bellabluedecor からの回答
Thankyou so much Niamh for this lovely review. I’m so delighted you love your sign.
Kind regards, Erin xx
Bellabluedecor からの回答
Hi Via,
We are so sorry you are unhappy with your product…
We where unable to find an order under your name or any form of contact, Could you please contact us with your order number & name and we would be happy to help rectify any issues as soon as possible.
Kind regards, Erin
Wonky and poor quality
Ordered a house sign from this company. Really poor quality, arrived wonky and one of the numbers were broken at the bottom. Messaged seller, disagreed with me despite evidence and refused to replace or refund.
* Following sellers response, seller has only offered to replace a single damaged number, not the item as a whole. I’m expected to remove the number from the acrylic and place it on myself. Disgusting *
2022年8月11日
自発的なレビュー
Bellabluedecor からの回答
Good Evening Deborah,
Thankyou for your review, I am sorry you are unhappy with your sign. However, upon contacting us this evening we had explained that the damage to your number has occurred when sign was in the mail and being transported to you. We have kindly offered to replace this for you and have advised this will be posted out to you tomorrow morning. We also have completely agreed that the sign has been damaged and have fully offered to fix this issue for you.
We would like to apologise for any inconvenience this may have caused, this will be posted to you first thing tomorrow morning.
Kind regards, Erin
Order has not been received after 2…
Order has not been received after 2 months of waiting.. tried sending them an email but it has bounced back to my inbox....seems like a scam...very disappointed as I was looking forward to receiving my item
2022年7月14日
自発的なレビュー
Bellabluedecor からの回答
Hi Dia,
Thanks for leaving a review,
Our current lead time is 2-8 weeks before dispatch as we are a very small business so we have a lead time in place so I am able to handmake each order while working down an order list basis. We are sorry you are unhappy with our service, please get in touch with us via Facebook or Instagram and I would be more than happy to help.
Have a lovely day
Kind regards, Erin
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