Bellthorne レビュー 

Advertised as a UK based company, however, the dress I ordered was torn was terrible quality. They say returns are easy, however, after 2 days of email negotiation, I was offered up to 30% of payment return or pay the cost of a return to china, which was more than the cost of the dress I had purchased. A complete scam and I see that they also brand themselves under various names…DO NOT BUY!

Ordering was really simple and the whole process was straightforward. Customer service was helpful and quick to respond very happy overall.

Delivery took a little longer than expected, but I received updates along the way. The midi dress was lovely when it arrived and I'm really pleased with it. Definitely worth waiting for.

The dress I received only loosely resembles the dress depicted in the merchant’s product
photographs. The appearance, quality, fabric and overall construction of the garment received are
materially different from the product I believed I was purchasing based upon the
merchant’s advertising. When contacted they banter back and forth offering store credits and partial monetary refunds. Not once did they ask to see a photo of the dress I receive. They know they are selling rubbish. Their website is misleading, they are not UK based and they hide behind the small print.. despite consumer rights. Don't send back items at your own cost. If you're rejecting the item because what they sent isn't what you ordered rather than a change of mind situation, they have to pay for the return ... that's consumer law.

ORDER THE DUNGAREES WHAT A JOKE . NOT AS DESCRIBED TERRIBLY QUALITY STILL TRYING TO RETURN THEM . GETTING IN TOUCH WITH HMRC AND REPORTING THEM

DO NOT TOUCH THIS COMPANY WITH A LONG POKEY STICK!!!
the dungarees I ordered are cheap and nasty and absolutely nothing like the photos on their site, To return, one has to pay postage back to China which in itself is extortionate. they're not even good enough to go to a charity shop!!

No star, still waiting for dress, cannot cancel and will have to return to China. It’s a con.

Not in UK. Product cheap, badly made and does not look anything like the picture. Awful customer service - requested details to return five times and they just keep offering a discount on another item. Wish I could give them zero stars.

I would not order from here. The sizing is off, the quality is poor, does not arrive like the photos they show on there site. The website says 30 day money back guarantee but this is false as they then tell you the cost of shipping back to china is down to you even though they are meant to be UK and therefore should have an outlet you can return to here and get your money back. They offer you credit and to keep the item that is awful which no one wants. Do not waste your money and order from this site. I won’t be making that mistake again. I paid £45 and being offered £4.50 as a goodwill, when I have bought something that is of extremely poor quality, even sent photos to show how terrible the finishing is on the dress. Very disappointing!!
I have gone back and forth with them, I have given up and just accepted 30% refund. However do not believe the 30 day money back guarantee. It is how they trap customers and you end up losing your money.

I wouldn't even give them a star. Firstly NOT based in the UK as shipping was from China and took weeks to arrive. The product arrived and was nothing like the photo advertised. What has arrived is nothing short of a bedsheet with flowers painted on like a child! Except my 6 year old could paint a damn sight better.
Bellthorne UK is nothing but an absolute con. Utterly disgraceful.

This is a scam company , avoid at all costs, the order that you think your getting is nothing like what arrives ! Then they argue with yuh about a refund , stating you can have a percentage , or send it back to china at your own cost ! Really cheap and nasty clothes !

I would leave 0 stars if possible. Took ages to arrive and then received a lightweight, plastic feel pair of hideous dungarees that look nothing like the picture. Very disappointed.

The material is incredibly flimsy. I wasn't expecting denim quality, but something with a little more substance. Some of the seams are 'crumpled' and the printing is frankly lacking!!
I wouldn't recommend these dungarees, especially for this price. £9.99 on a market stall perhaps...,

See all the history of reviews of Clair & Kate London. Bellethorne is advertising all the same products. Clair and Kate (and countless others) are scam shops with poor quality, that shut down and rebrand as a different company to shrug off their poor quality.
- Chinese delivery that takes weeks
- dungarees where the slider doesn't change the length of the strap
- fabric is as cheap as possible and mostly see through
-ai use in advertising so they don't show you the actual product